Windows Support

The Carrara Education Technology Center recommends the following systems for office and research use in the College of Education:
- Desktops: Dell Optiplex
- Laptops: Dell Latitude E-Series
The new Latitude E-Series Laptops present many new options and features that were not available in previous laptops. We recommend you contact us so that we can customize your new laptop to best suit your needs.
Purchasing
For Faculty and Staff desktop and laptop purchases must be done through the Penn State eBuy.
For all Dell/PC recommendations and configrations please consult with our Apple System Administrator.
Various configuration options include:
- Back-lit Keyboard
- Integrated Webcam
- Biometric Fingerprint Reader
- More screen size choices (12.1", 13.3", 14.1", 15.4")
- Color Choices
- New Docking Solutions
If you are experiencing a problem with your computer and would like assistance in resolving it, please fill out our Technical Assistance Form, or call 865-0626.
All of our work is governed by Policies, Procedures, Guidelines, and Laws for computing and networking at Penn State University.

