Vision/Mission/Goals

The Education Technology Center (ETC) is a service and technical support unit providing computer support and training to faculty and staff in the College of Education.

It is the mission of the Education Technology Center (ETC) to provide assistance, consultation, and support in all aspects of computer technology within the College of Education.

The Education Technology Center is staffed by an experienced team of system, network, computer and application professionals who support and work with the administration, faculty, and staff in the College.

If you are experiencing a problem with your computer and would like assistance in resolving it, please fill out our Technical Assistance Form or call our Help Desk 865-0626.

As time and schedules permit, ETC personnel can be included in sponsored projects to facilitate technical assistance, support, design, and project development. Approval must be obtained after full project scope and planning have been discussed and negotiated.

Access to the College of Education Local Area Network Agreement
A user connecting to the education network must read and understand the conditions set forth in the following Penn State IT Policies: AD-11, AD-20, AD-23 and ADG-01.

Penn State Computing Policies (not an exclusive listing)
ADG-1: Glossary of Computer Data and System Terminology
ADG-2: Computer Facility Security Guideline

AD-11: Confidentiality of Student Records
AD-20: Computer and Network Security
AD-23: Use of Institutional Data

Additional Security Resources at Penn State
University Policy Manual: http://guru.psu.edu/policies/
Information Privacy and Security (IPAS) a University-wide mission to enhance the data security practices at Penn State.

Traveling with Laptops

Questions or concerns about the ETC web site can be directed to David Cochrane, IT Director, College of Education, Education Technology Center (ETC)