The Carrara Education Technology Center (CETC) is a service and technical support unit providing computer support and training to faculty and staff in the College of Education.

Organizational Purpose

The Carrara Education Technology Center (CETC) exists for the purpose of: ensuring that information technology (IT) goals and strategic plans complement those of the College of Education, University, fostering collaborations, and facilitating the delivery of services that meet the academic and administrative needs of the College and University.

Vision

The Carrara Education Technology Center will be a leader in, (a) outstanding customer support, (b) the development of information technology innovators, and (c) inspire creative application of information technology resources.

Mission

The mission of the Carrara Education Technology Center is to provide outstanding technical consultation , support, and training for the exceptional educators, scholars, researchers, and students, at Penn State College of Education, helping to advance the profession of education through the safe, efficient, and innovative uses of technology.

The Carrara Education Technology Center is staffed by an experienced team of system, network, computer and application professionals who support and work with the administration, faculty, and staff in the College.

If you are experiencing a problem with your computer and would like assistance in resolving it, please fill out our Technical Assistance Form or call our Help Desk 865-0626.

As time and schedules permit, CETC personnel can be included in sponsored projects to facilitate technical assistance, support, design, and project development. Approval must be obtained after full project scope and planning have been discussed and negotiated.

Access to the College of Education Local Area Network

A user connecting to the education network must read and understand the conditions set forth in the following Penn State and College of Education IT Policies.

• College of Education: Information Technology Policies
• ADG-1: Glossary of Computer Data and System Terminology
• ADG-2: Computer Facility Security Guideline
• AD-11: Confidentiality of Student Records
• AD-20: Computer and Network Security
• AD-23: Use of Institutional Data

Copyright

Penn State Copyright Regulations

Information Technology Services Copyright Policies

Questions or concerns about the ETC web site can be directed to David Cochrane, IT Director, College of Education, Carrara Education Technology Center (CETC).