Mac Support Services
Macintosh technical support services include: installation, maintenance, upgrades, general diagnostics, and troubleshooting of hardware, software, peripheral recommendations, and consultation to all faculty, staff and graduate students who use Penn State purchased systems and software within the College of Education.
Visit Policies, Guidelines, and Laws for computing at Penn State University.
If you are experiencing a problem with your computer and would like assistance in resolving it, please fill out our Technical Assistance Form, or call 865-0626.
Apple University Program Here you can view selected systems recommended by Penn State University.
Educate Laptop Initiative recommendation for the College of Education. http://computerstore.psu.edu/recommend/education.htm
Educate: http://www.ed.psu.edu/educ/educate/laptop-req
Mac Support Information
The links below will help you to understand the Macintosh computer more thoroughly. Please visit the FAQ and the QF pages before submitting a technical assistance form. There is valuable information on both those pages that may enable you to solve your computer problem quickly and easily without needing assistance. Information on switching from Microsoft windows to an Apple system.
Helpful Links - Some great help pages on OS X
Switch101 Information on switching from Microsoft windows to an Apple system.
The Education Technology Center recommends the following systems for office and research use in the College of Education
When should you order your new Mac?
With all the updates Apple does to their computers, it's hard to know when to buy and when to wait for the next best thing. These guides can help you follow the trends:
http://buyersguide.macrumors.com/
or
http://www.techselector.com/
Desktop Systems
iMac
24" 2.8GHz4GB Memory
500GB Serial ATA Drive
ATI Radeon 2600 with 256MB VRAM
AppleCare Protection Plan
MacPro
Two 2.8GHz Quad-Core Intel Xeon4GB Memory
500GB Serial ATA Drive
ATI Radeon 2600 with 256MB VRAM
AppleCare Protection Plan
Notebook Systems
Macbook (White or Black)
13" 2.4 Ghz
2GB Memory
160GB Serial ATA drive
Double-Layer SuperDrive
Apple Mini-DVI to DVI adapter (Optional, for projectors)
Modem (Optional)
AppleCare Protection Plan
Macbook Pro
15" 2.53GHz
4GB Memory
320GB Serial ATA drive
Double-Layer SuperDrive
NVIDIA GeForce 9600M GT with 512MB
Apple Mini-DVI to DVI adapter (Optional, for projectors)
Modem (Optional)
AppleCare Protection Plan
Macbook Air
13.3 1.6Ghz
2Gb Memory
80GB drive
Built-in 802.11n and Bluetooth
SuperDrive (Optional)
Ethernet Adapter (Optional)
Modem (Opitional)
AppleCare Protetion Plan