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WORKFORCE TOOLS
RESOURCE GUIDE
A Key to Organizations Working In:
* Employee training
* Labor-Management Relations
* Work Restructuring
* Workplace Literacy
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ACKNOWLEDGEMENTS
This Resource Guide was prepared under the supervision of Terri
Bergman and Stephen Mitchell. However, the real work on the guide
was done by Caricia Fisher, Mark Jarvis, and Bernice Jones, who
helped craft the information collection tools and spent countless
hours gathering all of the information for the guide, and writing
and guaranteeing the quality and accuracy of the entries. Rosalyn
Johnson, Hina Nassiri, Myra Nicholas, Thomasine Singleton, and Cathy
Stewart handled the design and production work.
The National Workforce Assistance Collaborative would like to thank
the over 100 individuals who serve on the Collaborative's Advisory
Board and Employee Training, Labor-Management Relations, Work
Restructuring, and Workplace Literacy Advisory Councils for their
assistance identifying organizations and agencies for the guide.
Their names are listed at the end of the publication.
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CONTENTS
INTRODUCTION
RESOURCES
Key to Abbreviations
INDICES
Acronyms
Geographic Areas
Subject Expertise
ADVISORY GROUPS
Board
Employee Training
Labor-Management Relations
Work Restructuring
Workplace Literacy
FAX BACK FORM
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INTRODUCTION
This guide is designed as a resource for service providers and small
and mid-sized companies seeking assistance on four topic areas:
employee training, labor-management relations, work restructuring,
and workplace literacy. The guide contains an extensive listing
(194 entries) of national and state organizations and agencies
conducting work in the four areas, including:
* Government agencies,
* Public interest groups,
* Business organizations,
* Labor organizations,
* Education associations, and
* Professional associations.
Each entry contains contact information and a brief description of
what the organization does. Information is also provided, as
relevant and available, on the organization's:
* Year founded,
* Budget,
* Geographic coverage,
* Membership and chapters,
* Areas of expertise,
* Clearinghouse and data base services,
* Publications, and
* Conferences.
Entries in this guide are national and state-level organizations
with the capacity to serve as information providers to link users
with resources and services. While some of the organizations in the
guide might also be service providers, they are not included on this
basis.
USE
Service providers and companies seeking training or consultant
services, tools, or resources in any one of the four areas can use
this guide to find organizations or agencies that can steer them in
the right direction. For example, a company looking for a workplace
literacy consultant in Peoria, Illinois, could call the Illinois
Secretary of State Literacy Office. While this office does not
provide direct services, it has an extensive list of organizations
in the state that do. Similarly, a company looking for help
implementing total quality management practices could call the
Association for Quality and Participation, which maintains a
consultant directory.
The organizations and agencies listed in this guide can also steer
service providers and companies to such tools and resources as
assessment instruments, curricula, evaluations, "how-to" guides,
clearinghouses, books, reports, and videos. The National Institute
for Adult Literacy, for example, has a wealth of information on
workplace literacy resources, while the American Society for
Training and Development is well-versed in existing employee
training tools.
ORGANIZATION
The organizations and agencies contained in this guide are listed in
alphabetical order. To find the ones that will be most able to
steer you to needed resources, you can use one of the three indices
at the back of the guide:
* Acronyms Ð Provides a list of acronyms along with their full
organizational or agency names.
* Geographic Areas Ð Lists the organizations and agencies by their
coverage, national and each individual state.
* Subject Expertise Ð Lists which organizations can provide
information in each of the four areas: employee training,
labor-management relations, work restructuring, and workplace
literacy.
The guide also can be accessed electronically at the National
Workforce Assistance Collaborative (NWAC) gopher server at Penn
State University. The gopher server address is INFO.PSU.EDU. After
you reach the gopher server, open "Information Servers at Penn
State," then open "Research Centers and Institutes" to find the
National Workforce Assistance Collaborative gopher site.
METHODOLOGY
Organizations and agencies included in this guide were identified
through:
* Recommendations made by the National Workforce Assistance
Collaborative's Advisory Board and four Advisory Councils,
* State agency lists provided by the National Governors'
Association,
* State agency lists provided by the National Association of State
Development Agencies, and
* State agency lists provided by the U.S. Department of Education.
Once organizations were identified, the Collaborative collected
information on them from existing publications (e.g. Encyclopedia of
Associations, National Trade and Professional Associations) and
direct phone and fax contact.
HOW YOU CAN HELP
Information contained in this Resource Guide will be updated
periodically, and we welcome input. If you have any corrections or
suggestions for additional entries, please copy, fill out, and send
the fax-back form at the end of the publication. Alternatively, you
may send an e-mail message to Bernice_C._Jones@NAB.COM. Please
follow the fax-back format in your e-mail message. Thank you.
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RESOURCES
Accrediting Council for Continuing Education and Training Ð ACCET
600 East Main Street, Suite 1425, Richmond, VA 23219, 804/648-6742,
fax: 804/780-0821.
ACCET is a private non-profit corporation with a membership composed
of associations, private educational institutions, unions, and
companies involved in the field of continuing education and
training. ACCET accredits institutions and helps member
institutions assess and improve the educational quality of their
programs. It also works with the more progressive sectors of
business, associations, and education where the tools of independent
review and assessment converge with the benefits of quality-focused
self-regulation.
YEAR FOUNDED: 1974; GEOGRAPHIC COVERAGE: national; MEMBERS: 315
organizations; WORK RELATES TO: employee training, work
restructuring, workplace literacy; PUBLICATIONS: Directory of
Accredited Noncollegiate Continuing Education Programs (periodic),
The Growing Edge (q.), The Changing Scene (m.); CONFERENCES: annual
meeting held in the fall.
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Administrators and Teachers in English as a Second Language Ð ATESL
1875 Connecticut Avenue, NW, Suite 1000, Washington, DC 20009-5728,
202/462-4811, fax: 202/667-3419.
ATESL is a membership organization of teachers and administrators of
English as a Second Language (ESL) or English as a foreign language
(EFL) in the U.S. and abroad. It seeks to strengthen and improve
English language programs by providing representatives to serve as
resources for national and regional activities in such areas as
ethics, evaluation, program administration, and training
international teaching assistants.
YEAR FOUNDED: 1951; GEOGRAPHIC COVERAGE: international; MEMBERS:
1,200 individuals; CHAPTERS: regional; WORK RELATES
TO: workplace literacy; PUBLICATIONS: The Administration of
Intensive English Language Programs; Building Better English
Language Programs: Perspectives on Evaluation in ESL; English
Language Testing in U.S. Colleges and Universities; Teaching Across
Cultures in the University ESL Program; Teaching English as a Second
Language: A Guide for the Volunteer Teacher; CONFERENCES: annual
convention held in May or June, seminars on intensive English
programs in higher education.
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Alabama Adult Literacy Resource Center
5343 Gordon Persons Building, 50 North Ripley Street, Montgomery, AL
36104-3833, 334/242-8181, fax: 334/242-2236, contact: Rich Horne.
The Alabama Adult Literacy Resource Center helps Adult Education
programs provide free workplace literacy services to businesses by
covering the costs of teachers, books, and materials. The Center
also promotes and provides information about a tax credit for
workforce literacy. Any business with a program supporting basic
literacy skills is eligible for this 20 percent state tax credit.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: Alabama Adult
Literacy Resource Center, access to public, no charge; CONFERENCES:
state adult education conference held annually, 1,500-2,000
participants; Alabama Foundation for Workplace Education Conference
held annually, 800 participants.
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Alabama Industrial Development Training
One Technology Court, Montgomery, AL 36116-3200, 334/242-4158, fax:
334/242-0299, contact: Ed Castile, director.
Alabama Industrial Development Training provides new and existing
businesses with work restructuring assistance, including ISO 9000,
total quality management, just in time manufacturing, statistical
process control, quality improvement, team building, and business
process reengineering. It provides preemployment training and skills
upgrading for new and expanding industries. Participating
businesses can choose for their employees or state department staff
to conduct the training.
YEAR FOUNDED: 1973; WORK RELATES TO: employee training, work
restructuring; CONFERENCES: management training as needed; ISO 9000
training 2-3 times a year.
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Alaska Division of Adult Basic Education
Department of Education, 801 W. 10th Street, Suite 200, Juneau, AK
99801-1894, 907/465-8714, fax: 907/465-3396.
The Alaska Division of Adult Basic Education provides funds to state
regional offices, universities, private nonprofits, and local
education agencies to operate workplace literacy training programs.
The Division coordinates an interagency literacy network to promote
networking among various literacy groups and agencies. It includes
the states of Oregon, Washington, and Idaho, as well as private
businesses, and is funded by the National Institute for Literacy.
The work of the network has resulted in the development of several
new workplace literacy curricula.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1969; BUDGET: $1.3M; WORK
RELATES TO: employee training, workplace literacy; CLEARINGHOUSE:
accessible through Nine Stars Enterprises in Anchorage.
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Alaska State Employment and Training Program
Department of Community and Regional Affairs, Rural Development
Division, P.O. Box 112100, Juneau, AK 99811-2100, 907/465-4891, fax:
907/465-3212.
The Alaska State Employment and Training Program provides financial
assistance to individuals, training entities, or businesses that are
responding to changes in the labor force. In order to receive help,
a business must be retraining workers to avoid layoffs.
YEAR FOUNDED: 1988; BUDGET: $1.3M; WORK RELATES TO: employee
training.
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The Alliance for Employee Growth & Development, Inc.
580 Howard Avenue, Corporate Park 3, Somerset, NJ 08873, 908/563-
0028, fax: 908/563-1724.
The Alliance for Employee Growth & Development is a cooperative
program of AT&T, Communications Workers of America, and the
International Brotherhood of Electric Workers to enhance employment
security, assist in worker training and retraining, and help
employees in transition. The Alliance provides technical assistance
and research to other companies, unions, and governmental units
locally, nationally, and internationally through research papers,
participation in learning conferences, and working directly with
firms and unions in developing union/management partnerships.
It also provides training to companies in conducting meetings.
The Alliance has a subsidiary, Alliance Plus, for conducting
business with organizations other than its founding stakeholders:
AT&T, the CWA, and the IBEW. Organizations requesting Alliance Plus
services should address themselves to Alliance Plus at the above
address and telephone number.
YEAR FOUNDED: 1986; GEOGRAPHIC COVERAGE: international; WORK RELATES
TO: employee training, labor-management relations, work
restructuring; PUBLICATIONS: Alliance and Alliance Plus Annual
Reports; Teaching Firm Case Study, contributor to ASTD Technical
Skills Training Handbook, Joint Training Programs, various other
publications and case studies.
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American Arbitration Association
140 W. 51st Street, New York, NY 10020, 212/484-4000, fax: 212/765-
4874.
The American Arbitration Association promotes the resolution of
disputes of all kinds, including labor-management disagreements,
through arbitration, mediation, democratic elections, and other
voluntary methods. It provides administrative services for
arbitrating, mediating, or negotiating disputes and impartial
administration of elections. In addition, the association maintains
a panel of arbitrators and mediators for referrals to parties
involved in disputes.
YEAR FOUNDED: 1926; GEOGRAPHIC COVERAGE: national; MEMBERS: 8,000
individuals; CHAPTERS: regional; WORK RELATES TO: labor-management
relations; PUBLICATIONS: Arbitration Journal, (q.), Arbitration in
the Schools (m.), Arbitration Times (q.), Labor Arbitration in
Government (m.), Lawyers' Arbitration Letter and Digest of Court
Decisions (q.), Study Time (q.), Summary of Labor Awards (m.),
Claims Forum (q.), Punch List (q.), New York No-Fault Arbitration
Reports (m.); CONFERENCES: annual meeting held in New York in May.
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American Association for Adult and Continuing Education Ð AAACE
1200 19th Street, NW, Suite 300, Washington, DC 20036, 202/429-5131,
fax: 202/223-4579.
AAACE is a national organization dedicated to enhancing life-long
learning and responding to the needs of adult and continuing
educators. It provides support and training for members,
professionals in adult and continuing education, and researches and
documents emerging issues with their conferences and publications.
YEAR FOUNDED: 1982; GEOGRAPHIC COVERAGE: national; MEMBERS: 5,000
individuals; MEMBERSHIP: $105/yr (professional); CHAPTERS:
affiliates; WORK RELATES TO: employee training, labor-management
relations, work restructuring, workplace literacy; PUBLICATIONS:
Adult Learning (2/yr), Adult Education Quarterly; CONFERENCES:
annual meeting held in the fall.
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American Association of Community Colleges Ð AACC
One Dupont Circle, NW, Suite 410, Washington, DC 20036-1176,
202/728-0200; fax: 202/833-2467.
AACC is a nonprofit organization, located in the National Center for
Higher Education, which represents two-year associate-degree
granting colleges. AACC is a strong network of college presidents,
state administra-tors, and community college councils. It tracks
legisla-tion and provides continually updated information to federal
agencies, members of Congress, the media, and the general public.
Association activities include advo-cacy for all community colleges,
information services, professional development opportunities,
workshops, and a national convention, a publications program
including a biweekly newspaper and bimonthly journal, a satellite
network, and special projects. Many AACC programs help build the
capacity of community colleges in the areas of employee training,
work restructuring, and workplace literacy. Some pertinent AACC
publications include: Credibility: How Leaders Gain and Lose It,
Why People Demand It; The Leadership Challenge: How to Get
Extraordinary Things Done in Organiza-tions; Your Business Plan
(guide to assist small busi-ness owners prepare a working plan);
Economic Devel-opment: A Viewpoint for Business.
..
YEAR FOUNDED: 1920; GEOGRAPHIC COVERAGE: national; MEMBERS: 1,120
two-year colleges; WORK RELATES TO: employee training, work
restructuring, workplace literacy; PUBLICATIONS: Community College
Times (bi-w.), Community College Journal (bi-m.), numerous other
publications; CONFERENCES: annual convention held in the spring,
4,000 participants.
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American Council on EducationÑACE
One Dupont Circle, NW, Suite 250, Washington, DC 20036-1193,
202/939-9475, fax: 202/775-8578; contact: Outreach and
Communications Department, Susan Porter Robinson, director, and
Stephen Sattler, manager.
ACE is a non-profit, independent organization that serves as an
umbrella organization for the nation's colleges and universities.
The Center for Adult Learning and Education Credentials is ACE's
lifelong learning arm. The Center administers the General
Educational Development (GED) and External Diploma (EDP) testing
programs. Through the Center's ACE/PONSI Program, college and
university faculty evaluate workplace training offered by business
and industry, labor unions, associations, and government agencies
and make college credit recommendations where appropriate. Among the
Center's three computerized recordkeeping services is the National
Registry of Training Programs (NRTP), which serves adults who are
pursuing continuing education units (CEUs) for professional
development, career advancement, or state licensingrequirements. ACE
activities also include the Business-Higher Education Forum, which
provides an opportunity for interchange among corporate and academic
chief executives, and the Labor-Higher Education Council, which, in
cooperation with the AFL-CIO, works with trade union leaders to
assist America's workforce.
YEAR FOUNDED: 1918; MEMBERSHIP: nearly 1,800 colleges, universities,
associations, and businesses; GEOGRAPHIC COVERAGE: United States
and International; WORK RELATES TO: employee training, workplace
literacy; PUBLICATIONS: The National Guide to Educational Credit for
Training Programs, Guide to the Evaluation of Educational
Experiences in the Armed Services, and a catalog of nearly 100 other
titles in the ACE/Oryx Press Series on Higher Education (available
by calling 800/279-6799); CONFERENCES: ACE annual meeting; Educating
One-Third of a Nation, sponsored by ACE's Office on Minorities in
Higher Education; annual GED conference.
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American Electronics Association Ð AEA
5201 Great American Parkway, Suite 520, Santa Clara, CA 95054,
408/987-4200, fax: 408/970-8565.
AEA is the largest trade association serving the United States
electronics and information technology industries. It fosters a
healthy business climate and conducts networking programs for
industry executives to increase
productivity, improve quality, gain access to capital, and increase
global market share. AEA strengthens management and staff through
highly acclaimed education and training events by providing on-site
training, seminars, and forums.
YEAR FOUNDED: 1943; GEOGRAPHIC COVERAGE: international; MEMBERS:
3,500 companies; MEMBERSHIP: fee varies with size of company;
CHAPTERS: regional; WORK RELATES TO: employee training, work
restructuring; CLEARINGHOUSE: AEANET Ð on line access to industry
information through the Internet; PUBLICATIONS: American
Electronics Association Directory (a.), American Electronics
Association Update (m.), State Legislation Update (m.), newsletter
(m.); CONFERENCES: annual meeting.
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American Management Association Ð AMA
135 West 50th Street, New York, NY 10020-1201, 212/586-8100, fax:
212/903-8168.
AMA represents professional administrators in administrative
services and financial, personnel, systems, and information
management; educators; management consultants; and small business
owners. It promotes the application of management methods to
commerce and industry for the purpose of increasing productivity,
lowering costs, and improving quality. It encourages and
participates in research, and promotes sound employee and employer
relationships. AMA provides educational forums worldwide where
members and their colleagues learn practical business skills and
explore the best practices of organizations.
YEAR FOUNDED: 1919; GEOGRAPHIC COVERAGE: national; MEMBERS: 66,440
individuals; WORK RELATES TO: employee training, labor-management
relations, work restructuring; PUBLICATIONS: CompFlash (m.),
Compensation & Benefits Review (bi-m.), Management Review (m.),
Organizational Dynamics (q.), The President (m.), Supervisory
Management (m.), Supervisory Sense (m.), Trainer's Workshop (bi-m.),
Small Business Report (m.), HR Focus (m.); CONFERENCES: annual
meeting held in March or April.
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American Quality Assessors Ð AQA
1200 Main Street, Suite M-107, Columbia, SC 29201, 803/779-8150,
fax: 803/779-8109.
AQA is a quality registrar which provides third party assessments of
a company's quality system against international and national
standards. AQA was created solely to certify conformance of quality
systems to the ISO 9000/Q90 Standard. It is committed to providing
responsive, affordable evaluation services to small and medium-sized
firms and divisions. AQA uses local, certified auditors
familiar with regional business
practices in conjunction with certified auditors having appropriate
industrial expertise.
YEAR FOUNDED: 1992; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
work restructuring.
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American Society for Engineering Education Ð ASEE
1818 N Street, NW, Suite 600, Washington, DC 20036, 202/331-3500,
fax: 202/265-8504.
ASEE is an association of engineering professionals and students
which promotes engineering and engineering education. ASEE provides
leadership in developing and implementing strategies to increase
gender and ethnic diversity significantly within engineering
education. ASEE's outreach activities are designed to ensure the
full representation of women and minorities in all areas of
engineering education.
YEAR FOUNDED: 1893; GEOGRAPHIC COVERAGE: international; MEMBERS: 550
institutions, 10,000 individuals; MEMBERSHIP: $60/yr individual,
$750-900/yr organization; WORK RELATES TO: employee training;
PUBLICATIONS: ASEE PRISM (m.), ASEE Membership Handbook (a.),
Chemical Engineering Education (q.), Civil Engineering Education
(bi-a.), Mechanical Engineering News (q.); Engineering Design
Graphics (3/yr), COED Ð Computers in Education Division Journal
(q.); CONFERENCES: annual meeting held in June, 2,500 participants.
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American Society for Quality Control Ð ASQC
P.O. Box 3005, 611 East Wisconsin Avenue, Milwaukee, WI 53201-3005,
414/272-8575, fax: 414/272-1734.
ASQC facilitates continuous improvement and increases customer
satisfaction by identifying, communicating, and promoting the use of
quality principles, concepts, and technologies. ASQC develops,
promotes, and adapts quality-related information and technology for
the quality profession, private sector, government, and academia.
YEAR FOUNDED: 1946; GEOGRAPHIC COVERAGE: national; MEMBERS: 125,000
individuals, 1,000 sustaining; MEMBERSHIP: $65/yr individual,
$450/yr sustaining; WORK RELATES TO: work restructuring;
PUBLICATIONS: On Q Newsletter (bi-m.), Journal of Quality Technology
(q.), Quality Progress Magazine (m.), Technometrics (q.), Quality
Engineer (q.), CONFERENCES: annual meeting held in the spring.
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American Society for Training and Development Ð ASTD
1640 King Street, P.O. Box 1443, Alexandria, VA 22313, 703/683-8100,
fax: 703/683-8103.
ASTD is a professional society of trainers and human resource
development professionals engaged in the training and development of
business, industry, education, and government personnel. ASTD
undertakes special research and acts as an information clearinghouse
on such topics as best practices in training and development,
reorganization of work, multicultural training, and technological
change as it relates to the high performance work organization.
YEAR FOUNDED: 1944; GEOGRAPHIC COVERAGE: national; MEMBERS: 55,000
individuals; MEMBERSHIP: $150/yr; CHAPTERS: regional; WORK RELATES
TO: employee training, work restructuring; CLEARINGHOUSE: TRAINET Ð
on line computer database of training, events, and courseware,
updated weekly; PUBLICATIONS: ASTD National Report (semi-m.),
Training and Development Magazine (m.), Human Resource Development
(q.), Technical and Skills Training Newsletter (q.), INFO-LINE (m.);
CONFERENCES: annual International Conference and Exposition held in
the spring, National Technical and Skills Training Conference held
in the fall, annual Symposia on Training for Quality held in the
winter.
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American Society of Mechanical Engineers Ð ASME
345 East 47th Street, New York, NY 10017, 212/705-7722, fax:
212/705-7674.
ASME develops safety codes and equipment standards, provides
educational guidance for student members, supports professional
development, conducts research and develops technology, and operates
a government relations office. ASME operates one of the largest
technical publishing operations in the world and provides short
courses in technical training to its members and non-members.
Courses include piping, fluid engineering, and escalators.
YEAR FOUNDED: 1880; GEOGRAPHIC COVERAGE: national; MEMBERS: 122,000
individuals; MEMBERSHIP: $80/yr; WORK RELATES TO: employee training;
PUBLICATIONS: Applied Mechanics Review (m.), ASME News (m.),
Journal of Applied Mechanics (q.), Journal of Biomechanical
Engineering (q.), Journal of Electronic Packaging (q.), numerous
other journals; CONFERENCES: semi-annual meetings held in the winter
and summer.
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American Vocational Association Ð AVA
1410 King Street, Alexandria, VA 22314, 703/683-3111, fax: 703/683-
7424.
AVA is a federation of state vocational associations. It promotes
uniform high standards of professional practice among vocational
consultants and provides credential reviews and certification
examinations. Because vocational education is so critical to the
nation's skilled labor pool, AVA maintains close ties with business
and industry. AVA has numerous professional products to assist
businesses in the areas of administration, workplace trends, total
quality management, teaching, and career exploration. AVA's annual
convention provides sessions to help teach basic skills through
vocational-technical education.
YEAR FOUNDED: 1925; GEOGRAPHIC COVERAGE: national; MEMBERS: 40,000
individuals; MEMBERSHIP: $40/yr; CHAPTERS: state; WORK RELATES TO:
employee training, work restructuring, workplace literacy;
PUBLICATIONS: National Directory of Vocational Experts (a.), Voc Ed
Journal (8/yr), Vocational Education Weekly (44/yr), numerous other
publications; CONFERENCES: annual convention held in the winter.
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Arizona Adult Education Services
Department of Education, 1535 West Jefferson, Phoenix, AZ 85007,
602/542-5280, fax: 602/542-1161.
Arizona Adult Education Services provides grants, on an RFP basis,
to service providers, businesses, and business-service provider
partnerships for the operation of workforce literacy programs.
Service providers receiving grants operate literacy programs in
which companies enroll their employees. Businesses and business-
service provider partnerships that receive grants operate customized
literacy programs. Usually companies choose to work in partnerships
with local educational organizations or community-based groups
rather than operate these programs on their own. Adult Education
Services primarily funds workplace literacy projects operated by
small businesses (alone or in partnerships with service providers).
Adult Education Services maintains a 24-hour hotline (800/345-3382)
with information about workplace and other adult literacy projects.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1965; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: Arizona Adult Literacy and
Technology Resource Center.
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Arizona Job Training Program
Department of Commerce, 3800 North Central, Suite 1500, Phoenix, AZ
85012, 602/280-1352, fax: 602/280-1358; contact: Kate Klimov.
The Arizona Job Training Program provides job-specific customized
training and some restructuring assistance to private enterprises
that have been profitable for at least two years, and will be
creating net new jobs. Companies must pay at least 25 percent of
the training costs and the state pays the balance. A company may
contract with a community college instructor or a private vendor, or
use company personnel to provide the training, and it must submit a
training plan specifying the instructor(s) as part of its
application for assistance.
YEAR FOUNDED: 1993; BUDGET: $3M; WORK RELATES TO: employee training.
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Arkansas Industry Training Program
Arkansas Industrial Development Commission, One Capitol Mall, Suite
2C-250, Little Rock, AR 72201, 501/682-1246, fax: 501/682-1188,
contact: Richard Cochran, director.
The Arkansas Industry Training Program provides job and cross
training for new or expanding companies. The Program may hire as
many as 125 people to fill positions ranging from support staff to
instructors. It primarily uses the company's employees for
instructors, but in certain situations may use vocational school
instructors, retired engineers, and teachers. The Program has
developed its own manuals for training programs of various lengths.
YEAR FOUNDED: 1991; BUDGET: $1.3-$1.5M; WORK RELATES TO: employee
training.
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Arkansas Vocational and Technical Education Division
Department of Education, 3 Capitol Mall, Luther Building, Room 506D,
Little Rock, AR 72201-1083, 501/682-1970, fax: 501/682-1982,
contact: Emily Barrier, program manager.
The Arkansas Vocational and Technical Education Division provides
workplace education and some basic computer literacy training
through local adult education
centers. The Division receives regular state funding, and
companies, in collaboration with the local adult education centers,
can apply for grants. One million dollars is set aside annually for
workplace education.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1991; BUDGET: up to $1M;
WORK RELATES TO: employee training, workplace literacy.
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Association for Community Based Education Ð ACBE
1805 Florida Avenue, NW, Washington, DC 20009, 202/462-6333, fax:
202/232-8044.
ACBE is a membership organization of colleges, economic development
organizations, literacy and adult learning programs, and advocacy
groups located in low-income communities. It brings culturally
relevant economic development to its member communities. Several of
its initiatives focus on community-based literacy programs, and the
association provides an information clearinghouse on relevant
publications and community-based organizations.
YEAR FOUNDED: 1976; GEOGRAPHIC COVERAGE: national; MEMBERS: 110
organizations; MEMBERSHIP: $100-$250 annual dues for voting members,
associate members, $80/yr., individual members, $30/yr; WORK RELATES
TO: workplace literacy; PUBLICATIONS: CBE Report (m.), Directory of
Funding Sources (a.), Directory of Members (a.), Directory of
Community Based Adult Literacy Providers (irreg.), Coming Home:
Community Based Education and the Development of Communities, Adult
Literacy: A Study of Community Based Literacy Programs, Measures for
Adult Literacy Programs, National Directory of Community Based
Literacy Programs; CLEARINGHOUSE: database about community-based
organizations and their programs and practices, field-generated
material and other resources, support organizations, and funding
source information; CONFERENCES: annual meeting held in November.
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Association for Educational Communications and Technology Ð AECT
1025 Vermont Avenue, NW, Suite 820, Washington, DC 20005, 202/347-
7834, fax: 202/347-7839.
AECT is an international membership organization of microcomputer
and audiovisual specialists, media services directors, and
television producers who require expertise in instructional
technology. AECT works to improve education through the systematic
planning, application, and production of communications media
for instruction. AECT provides leadership, educational
communications, and technology by linking professionals holding a
common interest in the use of education technology and its
application to the learning process.
YEAR FOUNDED: 1923; GEOGRAPHIC COVERAGE: international; MEMBERS:
5,000 individuals; MEMBERSHIP: $65/yr, WORK RELATES TO: employee
training, workplace literacy; PUBLICATIONS: Association for
Educational Communications Technology Ð Membership Directory (a.),
TechTends (bi-m.), Educational Technology Research & Development
(q.); CONFERENCES: annual meeting held in the summer.
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Association for Experiential Education Ð AEE
2885 Aurora Avenue, #28, Boulder, CO 80309, 303/440-8844, fax:
303/440-9581.
AEE is a nonprofit organization committed to the development,
practice, and evaluation of experimental learning in all settings.
It provides a forum to address issues in experiential education and
encourages the exchange of ideas, information, and resources on
experience-based learning and teaching. Its membership consists of
individuals and organizations with affiliations in education,
recreation, mental health, youth service, physical education,
management development training, corrections, and environmental
education.
YEAR FOUNDED: 1977; GEOGRAPHIC COVERAGE: national; MEMBERS: 2,000
individuals, 400 organizations; MEMBERSHIP: $50-75/yr (individual),
$175-250/yr (organization); WORK RELATES TO: employee training,
workplace literacy; PUBLICATIONS: Conference Proceedings (a.), Jobs
Clearinghouse (m.), Journal of Experiential Education (3/yr),
Membership Directory (a.); CONFERENCES: annual conference held in
the fall.
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Association for Quality and Participation Ð AQP
800-B West 8th Street, Suite 501, Cincinnati, OH 45203-0070,
513/381-1959, fax: 513/381-0070.
AQP is the advocate for workplaces characterized by employee
involvement and the integration of quality and participation
practices throughout all work functions. It defines and promotes
issues in the field of quality and participation. In its most recent
major publication, Voices From the Field, it defines twelve critical
knowledge, skill, and ability components for success. AQP
motivates and teaches individuals, teams, and
organizations to design, implement, and sustain these twelve quality
and participation processes for the high-performance workplace.
YEAR FOUNDED: 1977; GEOGRAPHIC COVERAGE: national; MEMBERS: 10,000
individuals and organizations; WORK RELATES TO: work restructuring;
PUBLICATIONS: Voices from the Field, Journal for Quality and
Participation (q.), AQP Report (bi-m.), Transactions of the AQP
Conference and Resource Mart (a.); CONFERENCES: semi-annual meetings
held in the winter/spring and fall.
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Automotive Industry Action Group Ð AIAG
26200 Lasher Road, Suite 200, Southfield, MI 48034, 810/358-3570,
fax: 810/358-3253.
AIAG is a not-for-profit trade association of North American vehicle
manufacturers and suppliers. AIAG strives to reduce costs, increase
productivity, and improve quality within the automotive industry. It
focuses on standardizing the methods by which manufacturers conduct
business and provides a forum for suppliers and manufacturers to
identify and solve common business problems. AIAG is a globally
recognized forum for encouraging communication, and standardizing
business practice within the industry, and providing various
training classes, particularly in QS 9000. Training classes are
available to members and nonmembers.
YEAR FOUNDED: 1981; GEOGRAPHIC COVERAGE: national; MEMBERS: 700
companies; MEMBERSHIP: fees are based on annual corporate sales;
WORK RELATES TO: employee training, work restructuring;
PUBLICATIONS: Action Line Magazine (m.), Buyer's Guide (a.);
CONFERENCES: annual Auto-Tech, held in August/September.
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Bay State Skills Corporation Ð BSSC
101 Summer Street, Boston, MA 02110, 617/292-5100; fax: 617/292-
5127, contact: Dr. John Hoops, director of applied technology
services.
BSSC is a quasi-public development, demonstration, and technical
assistance organization that promotes economic development through
workforce and workplace improvement. BSSC assists industry in the
creation of new jobs, prepares the current and future workforce to
access those jobs, and removes barriers to employment experienced by
those traditionally outside the labor force. BSSC develops
partnerships between the business and education sectors, and
provides ideas, technical assistance, information, and funds to
support the provision of training and business assistance services
to individuals and companies.
YEAR FOUNDED: 1981; BUDGET: $12M; GEOGRAPHIC COVERAGE: primarily
Massachusetts, one project all of New England; WORK RELATES TO:
employee training, work restructuring, workplace literacy.
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California Community College Economic Development Network Ð ED>Net
390 West Fir Avenue, Suite 204, Clovis, CA 93611, 209/297-6000, fax:
209/297-6011.
ED>Net links California business and industry with the state-wide
resources of the 107 California community colleges. It was
established to advance California's economic growth and global
competitiveness through quality education and services for
continuous workforce improvement, technology deployment, and
business development. The Network provides resources and assistance
in the following areas: custom education and training, manufacturing
technologies, small business development, environmental
technologies, workplace learning resources, international trade, and
health occupations. In addition, the Network sponsors 10 workplace
learning resource centers located at community colleges, the
California Technology Center, and community college Small Business
Development Centers. The workplace learning resource centers provide
needs assessment, develop functional context curricula, and provide
instruction and related workplace literacy services to businesses
that have employees with basic skills deficiencies. The California
Technology Center helps businesses access new technology-based
manufacturing techniques, resolve specific manufacturing problems,
and look for defense conversion opportunities. The Small Business
Development Centers offer comprehensive services to promote the
start-up, retention, and expansion of small businesses.
YEAR FOUNDED: 1988; WORK RELATES TO: employee training, workplace
literacy.
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California Division of Adult Education
Department of Education, P.O. Box 944272, Sacramento, CA 94244-2720,
916/323-2570, fax: 916/327-4239, contact: Tom Bauer.
The California Division of Adult Education allocates funds to 430
adult schools to provide basic skills, adult secondary education,
GED (General Educational Development) programs, and vocational
programs. The schools can use up to five percent of their
allocation for on-site training for businesses, and thirty or forty
of the adult schools provide reading and basic math skills training
for local businesses. The state urges the schools to customize the
programs to the businesses, and make the programs as job relevant as
possible. High school credit is available, but college credit is
not.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1987-88; BUDGET: $400K;
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center; CONFERENCES: California Council of Adult Educators
and the organization of adult education administrators put on annual
conferences, 600-800 participants; also have topic-based conferences
such as competency-based learning.
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California Employment Training Panel
1100 Jay Street, 4th Floor, Sacramento, CA 95814, 916/327-5640
Contact: Jerry Geismar, director.
The California Employment Training Panel provides employee training
grants to new and existing businesses affected by out-of-state
competition. Businesses use the Employment Training Panel grants to
develop and deliver a wide range of training programs aimed at
preventing layoffs, adopting high performance work practices, or
diversifying their products or services.
YEAR FOUNDED: 1982; BUDGET: $55M; WORK RELATES TO: employee
training, work restructuring, workplace literacy.
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California Office of Small Business
California Trade and Commerce Agency, 801 K Street, Suite 1700,
Sacramento, CA 95814, 800/303-6600, 916/327-HELP.
The California Office of Small Business helps small businesses in
the state improve their productivity and oversees the state's Small
Business Development Centers (SBDCs). It operates a toll-free
telephone line (see number above) to answer management questions and
to provide information on technical assistance and small business
conferences and seminars. The SBDCs also offer information on
quality assistance and work restructuring. Some of the state's
SBDCs provide training in ISO 9000.
YEAR FOUNDED: 1977; WORK RELATES TO: work restructuring.
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The Center for Occupational Research and Development Ð CORD
601 Lakeair Drive, Waco, TX 76710, 817/772-8756, fax: 817/772-8972.
CORD is a nonprofit service organization that equips schools and
educators with networks, resources, and processes to provide
learners with the academic foundation and flexible technical skills
that enable them to compete successfully in the contemporary
workplace. CORD develops and disseminates research-driven
forecasts, educational reform strategies, needs assessments, skill
standards, and contextual academic curricula, with a primary focus
in mathematics, science, and technology. Through networks,
consulting services, and dissemination materials, CORD provides
technical assistance to education institutions that are striving to
equip learners with strong, school-to-career connections and
opportunities.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: employee training,
workplace literacy; PUBLICATIONS: Tech Prep Resources, CORD Applied
Mathematics, CORD Applications in Biology/Chemistry, Engineering
Technology, Mechanical Technology, educational planning guides and
reports, tech prep video resources, and contextual learning books;
CONFERENCES: annual conference held in the fall, 4,000 participants.
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Center for the Study of Work Teams
University of North Texas, Department of Psychology, P.O. Box 13587,
Denton, TX 76203-3587, 817/565-3096, fax: 817/565-4806, contact:
Dr. Mike Beyerein.
The Center studies and disseminates cutting-edge information on team
concepts. The Center makes information available through its annual
conference proceedings, a synopsis of current research on teams,
audiotapes, and a reading list of current publications. The Center
conducts library and on-line research for clients with questions on
team issues. In addition, the Center's faculty adds to the body of
theoretical and applied knowledge on teams by working with clients
to begin and conduct research in the field.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: workforce
restructuring; PUBLICATIONS: The Self-Managed Work Team Newsletter
(q.); CONFERENCES: annual.
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Center for Workforce Development
Institute for Educational Leadership, 1001 Connecticut Avenue, NW,
Suite 310, Washington, DC 20036, 202/822-8405, fax: 202/872-4050,
contact: Michelle Clark.
The Center for Workforce Development, a part of the Institute for
Educational Leadership (IEL), is engaged in research and technical
assistance activities in support of systems change in the nation's
learning institutions. The Center is especially interested in
promoting a closer working relationship between the education system
and employment/training systems. Currently, the Center's activities
focus on school-to-work transition issues and the emerging skill
standards system. IEL is also active in providing leadership
training for education and human services providers.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: employee training,
workforce literacy; PUBLICATIONS: School Lessons/Work Lessons:
Recruiting and Sustaining Employer Involvement in School-to-Work
Programs, Skill Standards in the U.S. and Abroad.
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Colorado First
Colorado Office of Business Development, 1625 Broadway, Suite 1710,
Denver, CO 80202, 303/892-3840, fax: 303/892-3848, contact: Bonnie
Allison, program administrator.
Colorado First provides customized training for new and existing
industries and businesses moving to the state that are adopting new
technologies, restructuring work, or building employee skills.
Companies can hire their own instructors or work with the community
college system to find instructors.
YEAR FOUNDED: 1986-87; YEARLY BUDGET: $2.3M; WORK RELATES TO:
employee training, work restructuring, workplace literacy;
CLEARINGHOUSE: keeps track of programs informally.
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Colorado Office of Adult Education
Department of Education, 201 E. Colfax Avenue, Denver, CO 80203,
303/866-6936, fax: 303/830-0793.
The Colorado Office of Adult Education administers adult education
programs, including workplace literacy programs, for the state. The
Office of Adult Education collaborates with the community college
system to provide training services to businesses and to disseminate
curricula. The Office also has a full-time workplace education
consultant who works with local adult education offices to encourage
businesses to set up workplace literacy programs. Local program
coordinators help businesses link up with providers and offer such
services as needs assessments and evaluations. Both state and local
offices promote customized curricula that integrate learning with
work processes.
YEAR WORKPLACE LITERACY STARTED: 1989; WORK RELATES TO: workplace
literacy; CLEARINGHOUSE: state literacy resource center, access to
public, no charge; CONFERENCES: annual Denver conference on adult
education, 400 participants; annual workplace education conference,
150 participants; eight regional conferences held twice a year.
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Communications Workers of America Ð CWA
501 Third Street, NW, Washington, DC 20001-2792, 202/434-1100, fax:
202/434-1279.
CWA is the largest union of telecommunications workers in the world.
It promotes public policies that support sound labor-management
practices, conducts public awareness campaigns, and builds
coalitions with interested groups. CWA members work in the
telecommunications, printing and news media, general manufacturing,
construction, public employment, health care, sound and electronics,
cable television, and gas and utilities industries.
YEAR FOUNDED: 1938; GEOGRAPHIC COVERAGE: international; MEMBERS:
650,000 individuals; WORK RELATES TO: labor-management relations;
PUBLICATIONS: CWA News (m.), CWA Newsletter (bi-w.), The Sector
(m.); CONFERENCES: annual meeting held in the spring.
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The Conference Board
845 Third Avenue, New York, NY 10022, 212/759-0900, fax: 212/980-
7014.
The Conference Board is a business membership organization that
enables senior executives from all industries to explore and
exchange ideas on business policy and practices. The Conference
Board conducts a professionally managed research program that
identifies and reports objectively on key areas of changing
management concern, opportunity, and action. The Conference Board
sponsors numerous conferences, seminars, and workshops on issues
relevant to both manufacturing and service companies, such as
quality and productivity, strategic planning, communications,
technology, and compensation. The Conference Board publishes
numerous research reports targeted to meet business needs, i.e.,
Creating a Customer-Focused Organization; Work Force Diversity:
Corporate Challenges; Corporate Responses; Availability of a Quality
Work Force; and Sustaining Total Quality.
YEAR FOUNDED: 1916; GEOGRAPHIC COVERAGE: international; MEMBERS:
3,000 individuals; CHAPTERS: regional; WORK RELATES TO: employee
training, labor-management relations, work restructuring;
PUBLICATIONS: Across the Board (11/yr), International Economic
Scoreboard (m.), Business Executives' Expectations (q.), numerous
other publications; CONFERENCES: annual conference.
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Connecticut Bureau of Adult Education and Training
Department of Education, 25 Industrial Park Road, Middletown, CT
06457, 203/638-4035, fax: 203/638-4156, contact: Roberta Pawloski,
chief .
The Connecticut Bureau of Adult Education and Training administers
adult education and literacy programs for the state. These services
are primarily offered through local school districts, which contract
directly with companies. Because of a high demand among businesses,
the Bureau concentrates its efforts on workplace literacy services
needed as a prerequisite to skills upgrading and English as a Second
Language.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1983; BUDGET: $11M; WORK
RELATES TO: workplace literacy; CONFERENCES: Adult Training and
Development Network, 2-day institute every summer.
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Connecticut Customized Job Training
200 Folly Brook Boulevard, Wethersfield, CT 06109, 203/566-2450,
fax: 203/566-1520, contact: Janice Hasenjager, program manager.
Connecticut Customized Job Training serves small and mid-sized
manufacturing firms that are new, expanding, or have adopted new
machines, procedures, or specifications (SPC, ISO 9000). Companies
may choose their own instructors or have the Job Training program
help find them. Businesses and the state split the cost of training
evenly. The Job Training program is part of a state interagency
team effort that provides client businesses with referrals to other
state agencies offering programs of benefit to businesses. Field
representatives work across the state and with nine regional offices
to provide outreach services.
YEAR FOUNDED: 1976; BUDGET: $1.9M; WORK RELATES TO: employee
training, work restructuring.
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The Council for Adult and Experiential Learning Ð CAEL
223 West Jackson, Suite 510, Chicago, IL 60606, 312/922-5909, fax:
312/922-1769.
CAEL is a national not-for-profit organization devoted to expanding
lifelong learning opportunities for adults. Through collaboration
with educational institutions, industry, government, and labor, CAEL
promotes learning as a tool to empower people and organizations.
CAEL provides support services and development opportunities for
educational institutions and professionals in the field of adult
learning, and designs and administers workforce education programs.
CAEL also consults with employers to develop education strategies
and learning systems.
YEAR FOUNDED: 1974; GEOGRAPHIC COVERAGE: national; MEMBERS: 600
individuals and institutions; MEMBERSHIP: basic associate,
$49.50/yr, enhanced associate, $84.50/yr, single institution,
$495/yr, consortium/system, $550/yr; WORK RELATES TO: employee
training, workplace literacy; PERIODICALS: Assessing Learning:
Standards, Principles & Procedures, Higher Education and the Real
World, Your Hidden Credentials: The Value of Personal Learning
Outside of College, Earn College Credit for What You Know, CAEL News
(q.); CONFERENCES: annual meeting held in the fall.
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Delaware Manufacturers' Alliance
Delaware Technology Park, 1 Innovation Way, Suite 301, Newark, DE
19711, 302/452-2520, fax: 302/452-1101.
The Delaware Manufacturers' Alliance is a state-supported, nonprofit
manufacturing extension service which offers technical assistance to
small manufacturing companies. It offers one-on-one and group
sessions in quality ISO 9000 registration, and forms networks of
small companies organized to prepare for ISO 9000 registration,
known as ISO Implementation Networks.
YEAR FOUNDED: 1994; BUDGET: $600K; WORK RELATES TO: work
restructuring.
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Delaware Office of Adult and Community Education
Department of Public Instruction, P.O. Box 1402, J.G. Townsend
Building, Dover, DE 19903, 302/739-3743, fax: 302/739-3744, contact:
Dr. Fran Tracy-Mumford, state supervisor.
The Delaware Office of Adult and Community Education administers
adult education, including workplace literacy programs, for the
state. The Office funds partnerships between businesses and local
adult literacy service providers to set up workplace literacy
programs. Funds for workplace literacy programs can be used for the
development of curricula, materials, and instruction. The
businesses must provide a 50% match, which may be in-kind or in-
cash. Release time and space can be counted toward the match.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1990; BUDGET: $3.8M; WORK
RELATES TO: workplace literary; CLEARINGHOUSE: state literacy
resource center, access to public, no charge.
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Delaware Workforce Development Division
Delaware Economic Development Office, 99 Kings Highway, P.O. Box
1401, Dover, DE 19903, 302/739-4271, fax: 302/739-5749, contact: Jan
Abrams, director.
The Delaware Workforce Development Division helps state businesses
fulfill their workforce training needs by supporting training for
entry- to mid-level employees of new or expanding businesses or
existing companies in need of upgrading or cross-training to prevent
layoffs. The Division only funds work restructuring or in-house
quality efforts if they are part of a company's overall training
plan. The Division can provide companies with trainers or it can
help the companies locate and fund a non-Division trainer. To
receive services, companies must submit a proposal (anytime during
the year) to the Development Division. The Division also provides
grants for tuition assistance for employees who work for businesses
employing 100 or fewer people and want to pursue a post-secondary
degree.
WORK RELATES TO: employee training, work restructuring, workplace
literacy; CLEARINGHOUSE: workplace resources published by the
Delaware Development Office; will provide research as part of
assistance; service is free of charge.
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District of Columbia Vocational and Adult Education Branch
Division of SEA/LEA Operations and Special Programs, 1709 Third
Street, NE, Room 204, Washington, DC 20002, 202/576-6308, 202/576-
7899, contact: Dr. Cynthia Bell, director.
The District of Columbia Vocational and Adult Education Branch
provides a comprehensive continuum of academic, vocational-
technical, career, and basic education instruction beginning at the
junior high school level and continuing on to the post-secondary and
adult education program levels. The Branch provides adult and
vocational education services to eligible recipients in the District
of Columbia. It provides technical assistance to the instructional
staff of workplace literacy programs set up by local service
providers and businesses.
WORK RELATES TO: employee training, workplace literacy; CONFERENCES:
citywide vocational and adult education conference held annually,
900-1,000 participants.
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Division of Adult Education and Literacy
Office of Vocational and Adult Education, U.S. Department of
Education, 330 C Street, SW, Switzer Building, Room 4428,
Washington, DC 20202-7240, 202/205-9872, fax: 202/205-8973
The Division of Adult Education and Literacy administers a number of
federal programs. Basic Grants to States provides states with
funding to operate programs for adults who lack the basic skills to
function effectively in the workplace and in their daily lives. The
Workplace Literacy Partnerships Program provides assistance for
demonstration projects that teach literacy skills needed in the
workplace. National Programs provides funding for research and
evaluation studies in the field of adult education and literacy. The
State Literacy Resource Center Program links the National Institute
for Literacy with literacy service providers. Literacy Programs for
State and Local Prisoners and Adult Education for the Homeless
support literacy programs for target groups of participants. In
addition to these federal programs, the Division maintains
cooperative and consultative relations with federal, state, and
local agencies that provide basic skills services.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: workplace literacy;
CLEARINGHOUSE: national information on issues and trends in adult
education and literacy; PUBLICATIONS: A.L.L. Points Bulletin (bi-
m.), reports on promising practices in adult education.
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Employment and Training Administration Ð ETA
U.S. Department of Labor, 200 Constitution Avenue, NW, Washington,
DC 20210, contact: Bureau of Apprenticeship and Training, 202/219-
5921; School to Work, 202/401-6222; Skill Standards, 202/208-7018;
Pilots and Demonstrations, 202/219-4691; Research, 202/219-8660.
The U.S. Department of Labor Employment and Training Administration
(ETA) is responsible for administering employment services, job
training, and unemployment insurance programs. ETA programs that
focus on the training of new and currently employed workers include
the Registered Apprenticeship Program, and the national School-to-
Work and Skills Standards Programs which are jointly administered by
ETA and the U.S. Department of Education. ETA's Office of Work-Based
Learning has provided funding for several demonstration and pilot
projects that focus on workforce development for currently employed
workers. The National Workforce Assistance Collaborative, operated
through a grant to the National Alliance of Business, is designed to
increase the availability of effective workplace and workforce
development tools. "Learning Consortia" demonstration projects
explore the effectiveness of consortia as vehicles to improve
companies' abilities to define training needs, access training
providers, and share curriculum and other resources. Projects with
the American Association of Community Colleges and the U.S.
Department of Commerce's National Institute of Standards and
Technology are designed to improve communication and resource
sharing among community colleges and increase the capacity of
manufacturing extension centers to provide and/or broker workforce
development services for small and mid-sized companies. ETA is a
sponsor of the National Jobs Analysis Study, a major research effort
to assess the skill levels of the American workforce. Two surveys
conducted through the Bureau of Labor Statistics will provide
information on company-based training.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: employee training,
work restructuring, workplace literacy; PUBLICATIONS: School to Work
Opportunities: An Owners Guide; School to Work Connections: Formulas
for Success; School to Work Opportunities Fact Sheet; Voluntary
Skills Standards and Certification Fact Sheet; National Skills
Standards Board Legislative Fact Sheet; Voluntary Skills Standards
and Certification.
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Federal Mediation and Conciliation Service Ð FMCS
2100 K Street, NW, Washington, DC 20427, 202/606-8100, fax: 202/606-
4251.
FMCS is an independent agency that works to prevent or minimize
interruptions of the free flow of commerce growing out of labor
disputes. It was created by the Taft-Hartley Labor Relations Act of
1947. FMCS mediators work with management and unionized labor
to resolve conflicts in collective bargaining disputes, and to
improve communications and prevent future contract disagreements.
Mediators also resolve contract issues between public employees Ð
such as police officers, fire fighters, and teachers Ð and their
employers, and resolve regulatory disputes involving federal
agencies.
YEAR FOUNDED: 1947; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
labor-management relations.
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Florida Bureau of Adult and Community Education
Department of Education, 1244 FEC Building, 325 W. Gains Street,
Tallahassee, FL 32394-0400, 904/488-8201, fax: 904/487-6259,
contact: Liza McFadden, program director.
The Florida Bureau of Adult and Community Education provides adult
education services through community colleges and public schools.
These educational institutions hold workforce education (literacy)
classes at businesses.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1989; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: state literacy resource center,
access to public; CONFERENCES: literacy conference and the adult and
community educators' conference, targets teachers and
administrators, includes a workforce education symposium, held
annually, 1,000 participants.
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Florida Enterprise
Department of Commerce, Room 466, Collins Building, 107 W. Gaines
Street, Tallahassee, FL 32399-2000, 904/922-8645, fax: 904/922-0482,
contact: Judy Culbreath, program director.
Florida Enterprise, Florida's quick response and training program,
provides financial assistance to businesses for training programs.
It targets its funding on entry-level employees of new employers,
but existing employers may qualify for assistance if the whole
nature of their businesses are changing, as during downsizings.
Employers can use their grants to hire local training providers at
vocational-technical or community colleges, or outside consultants
to oversee their training programs. Generally, companies work with
the training providers to develop the training materials. Enterprise
funds cannot be used to pay for trainees' wages.
YEAR FOUNDED: 1993; BUDGET: $5M for training; WORK RELATES TO:
employee training.
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Georgia Office of Adult Literacy and Workplace Programs
Department of Technical and Adult Education, 1800 Century Place, NE,
Suite 400, Atlanta, GA 30345-4304, 404/679-1628, fax: 404/679-1630,
contact: Lynn Moore, state coordinator.
The Georgia Office of Adult Literacy and Workplace Programs funds
workplace literacy programs across the state. The Office also
promotes the Georgia State Basic Skills Tax Credit. This credit
covers one-third of the cost of a company's basic skills program or
$150 per student, whichever is less.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1988; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: state literacy resource center;
CONFERENCES: state adult literacy conference held annually in
February, 2,500 participants.
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Georgia Quick Start Program
Department of Technical and Adult Education, 1800 Century Place, NE,
Suite 400, Atlanta, GA 30345-4304, 404/679-1703, fax: 404/679-1710,
contact: Keith Johnson.
The Georgia Quick Start Program provides training assistance to new
or expanding businesses and to existing businesses in industries
that are adopting new technologies or are engaged in workplace
reengineering. Quick Start custom designs, develops, and delivers
training on site to client companies in such areas as job specific,
productivity enhancement, human resource development, and work
restructuring. Quick Start uses state technical institutes to
deliver some training services, though instructors may be institute
faculty, company personnel, or Quick Start staff. Quick Start also
offers work restructuring services.
YEAR FOUNDED: 1967; BUDGET: $7M; WORK RELATES TO: employee training,
work restructuring.
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Georgia Tech Economic Development Institute Ð EDI
430 10th Street, NW, Suite N112, Atlanta, GA 30318, 404/894-5240,
fax: 404/894-1826.
EDI offers economic development programs in new enterprise
development, industrial outreach, technology transfer, technology
and science policy, and work restructuring, including ISO 9000.
Although EDI is new, it is the umbrella organization for several
other entities that have a solid record of accomplishment. The
Industrial Extension Service assists more than 1,000 companies and
communities each year through regional
offices. The Advanced Technology Center works with some two dozen
start-up firms in any one year, and in 1992, its member and graduate
firms posted $195.8 million in revenues and provided 1,294 jobs. The
Georgia Procurement Assistance Center has helped 1,200 Georgia firms
compete in the federal marketplace since its inception in 1985.
YEAR FOUNDED: 1993; WORK RELATES TO: work restructuring.
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Hawaii Community Education Section
Department of Education, Hahione Elementary School, 595 Pepeekeo
Street, H-2, Honolulu, HI 96825, 808/395-9451, fax: 808/395-1826,
contact: Ruth Chung.
The Hawaii Community Education Section provides its workforce
literacy services through 11 community schools, each of which
develops its own programs in response to local businesses needs. The
Section has a large English as a Second Language component, and
offers specialized training programs in the hospital, hotel, food
preparation, and farm industries.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1991-92; BUDGET: $1M; WORK
RELATES TO: workplace literacy.
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Hawaii Department of Business, Economic Development and Tourism
P.O. Box 2359, Honolulu, HI 96804, 808/586-2355, fax: 808/587-2787.
The Hawaii Department of Business, Economic Development and Tourism
is developing "quality of service" training for the visitor
industry, which is 40 percent of the state's economy. To develop
this training, the Department has worked with Motorola University to
define the visitor experience and will develop benchmarks companies
can use to gauge the performance of workers in the visitor industry.
The Department is planning to offer "train-the-trainer" workshops to
companies to prepare their staffs to train their own employees.
YEAR FOUNDED: 1987; BUDGET: $44.5M; WORK RELATES TO: work
restructuring.
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Hawaii Employment and Training Fund Program
Department of Labor and Industrial Relations, 830 Punchbowl Street,
Room 321, Honolulu, HI 96813, 808/586-8864, fax: 808/586-9068.
The Hawaii Employment and Training Fund Program funds business-
specific, upgrade, new occupational skills, and management skills
training. Industry groups, business associations, business
consortiums, individual businesses, non-profit organizations, and
government agencies (partnering with or representing private
companies) are eligible for assistance. Projects funded must: meet
a training need in the community, address a critical business
concern, not duplicate existing training projects, and be consistent
with the long-term goals of the businesses involved. The projects
must also eventually become self-sufficient, have dollar or in-kind
support from those proposing training, and include a detailed line-
item budget. Training is funded in full for groups of businesses.
When an individual business or business new to the state is funded,
a 50 percent match is required.
YEAR FOUNDED: 1991; WORK RELATES TO: employee training.
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Human Resources Development Institute Ð HRDI
815 16th Street, NW, Suite 405, Washington, DC 20006, 202/638-3912,
fax: 202/347-8941.
HRDI operates within the AFL-CIO and helps unions negotiate training
funds, initiate quality training, assist
dislocated workers and workers with disabilities, and access public
grants for union training programs. It works to assure full labor
participation in employment and training programs funded under the
Job Training Partnership Act. In addition, HRDI sponsors a
demonstration program to develop effective ways of improving
workers' skills through structured work place training.
YEAR FOUNDED: 1968; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
employee training, labor-management relations, work restructuring,
workplace literacy; PUBLICATIONS: Accountability (q.), Financial
Newsletter (q.), HRDI Advisory (bi-m.), Job Training Update (m.);
CONFERENCES: periodic.
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Idaho Division of Adult Education
Department of Education, Len B. Jordon Office Building, P.O. Box
83720, Boise, ID 83720-0027, 208/334-2187, fax: 208/334-2228,
contact: Dr. Shirley Spencer, director.
The Idaho Division of Adult Education administers adult education,
including workplace literacy, for the state. It provides most of
its workforce literacy services through post-secondary vocational
technical institutes located on
college campuses. These institutes have sponsored quite a few
informal workplace literacy partnerships with small businesses, and
are beginning to develop larger, more formal programs customized to
the multiple job categories present in larger companies. The
Division holds a national workplace literacy grant jointly with the
state's Department of Vocational Education. The extensive
interaction between educational institutions and business required
by the grant has strengthened relationships between educational
institutions and businesses in the state.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1988; BUDGET: $290K state;
$1.37M federal; WORK RELATES TO: workplace literacy; CLEARINGHOUSE:
state literacy resource center; CONFERENCES: summer adult education
conference held annually in conjunction with the state vocational
education conference, 90-120 participants.
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Idaho Post-Secondary Short-Term Training
State Division of Vocational Education, 650 West State Street,
Boise, ID 83720-0095, 208/334-3216, fax: 208/334-2365.
Idaho Post-Secondary Short-Term Training helps new or expanding
industries train front-line workers and provides some work
restructuring training. Although it has no formal business
assistance program, it has set aside $100,000 to pay for trainers or
cover the costs of instructional supplies and materials. Companies
receiving assistance may use company personnel, community college
instructors, or independent consultants as trainers, though
consultants are generally not used. Companies interested in
training assistance must apply in cooperation with a regional
applied technology institution.
YEAR FOUNDED: 1977; BUDGET: $435K; WORK RELATES TO: employee
training, work restructuring; CONFERENCES: spring and summer.
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Idaho Total Quality Institute
10332 Fairview Avenue, Suite 202B, Boise, ID 93704, 208/322-6032.
The Idaho Total Quality Institute is a membership organization
comprised of both private and public sector representatives which
promotes total quality management. The Institute conducts ISO 9000
workshops, and provides companies with benchmarking assistance. In
1995, the Institute will start bestowing non-monetary quality awards
to Idaho firms in the categories of large business, small business,
manufacturing, and non-manufacturing.
YEAR FOUNDED: 1991; MEMBERS: 190 individuals from manufacturing and
services companies, education, government, and health care; WORK
RELATES TO: work restructuring; CONFERENCES: biannual conferences,
200 attendees, monthly membership meetings open to the public.
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Illinois Adult Education and Literacy Section
Department of Adult, Vocational and Technical Education, State Board
of Education, 100 N. First Street, Room C-418, Springfield, IL
62777, 217/782-3370, fax: 217/782-9224, contact: Gary Dickerson.
The Illinois Adult Education and Literacy Section supports workplace
literacy programs by funding workplace literacy partnerships between
service providers and businesses. The Section provides grants of up
to $10,000, primarily to partnerships including small and mid-sized
businesses. Partnerships must make at least a dollar for dollar
match. The Section makes state general revenue funds of $500,000
available annually for grants to the partnerships.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1988-89; BUDGET: $1.8M;
WORK RELATES TO: workplace literacy; CONFERENCES: three annual
meetings for administrators and teachers, 300 participants.
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Illinois Industrial Training Program
Department of Commerce and Community Affairs, 620 East Adams,
Springfield, IL 62702, 217/785-6284, fax: 217/524-3701 AND
Department of Commerce and Community Affairs, James R. Thompson
Center, 100 W. Randolph, Suite 3-400, Chicago, IL 60601, 312/814-
2354, fax: 312/814-2370.
The Illinois Industrial Training Program funds two types of
activities. First, it reimburses half of the training costs
(instructor's salaries, materials, and tuition) for new or expanding
businesses with unique training needs. Second, it funds training for
groups of companies through business organizations (such as the
Illinois Manufacturers' Association or the Society of Plastics
Industries), or the state community colleges (which support
companies in their education districts). The Chicago site of the
Illinois Industrial Training Program also offers work restructuring
assistance, including help with reengineering, registering for ISO
9000, total quality management, and team building. Although the
Illinois Industrial Training Program focuses its services on
manufacturers, all Illinois firms are eligible for services.
Applications are available from either the Chicago or Springfield
office. Applicants should include their work restructuring plans
and the implications of these plans for training costs in their
application.
YEAR FOUNDED: 1979; BUDGET: $15M; WORK RELATES TO: employee
training, work restructuring.
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Illinois Labor-Management Program
Illinois Department of Commerce and Community Affairs, 620 East
Adams Street, Springfield, IL 62701, 217/785-6219, fax: 217/875-
6454.
The Illinois Labor-Management Program provides grants for developing
and supporting the state's 12 local labor-management committees.
The Program provides each committee with a $287,800 operations
grant, which it must match with its own funds, and operates
specialized education and training programs for them. The Program
also conducts research on labor-management trends, serves as liaison
on labor-management issues to other organizations, and disseminates
information on labor-management issues.
WORK RELATES TO: labor-management relations; PUBLICATIONS: biannual
report on committee activities and on recommendations to enhance
labor-management relations in the state; CONFERENCES: biannual
labor-management conference.
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Illinois Literacy Resource Development Center Ð ILRDC
209 West Clark Street, Champaign, IL 61820, 217/355-6068, fax:
217/355-6347.
ILRDC is a public/private nonprofit organization that provides
literacy services throughout Illinois. ILRDC offers services to
bridge the gap between federal and state organizations and local
literacy providers. It creates resource development strategies,
communicates and organizes information, and delivers technical
assistance and guidance as requested. ILRDC studies the problems of
literacy, and works on formulating and implementing literacy policy
and translating theory into practice. It also helps grassroots-
level providers to be successful.
WORK RELATES TO: employee training, workplace literacy;
PUBLICATIONS: annual report; CONFERENCES: annual conference.
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Illinois Secretary of State Literacy Office
431 South 4th Street, Springfield, IL 62701, 217/785-6926, fax:
217/785-6927, contact: Ann Belletire.
The Illinois Secretary of State Literacy Office, under Secretary of
State George H. Ryan, provides a variety of resources to meet the
education and training needs of Illinois businesses. To upgrade
employees' job-related basic skills, it provides workplace literacy
matching grants of up to $10,000 to businesses working in
partnership with educational providers to offer literacy training.
Most of the businesses awarded grants are small to mid-sized firms.
The office also facilitates the Workforce Education Business
Roundtable, a business network dedicated to improving company
workforce education programs. The Office administers the GED
Business and Labor Partners Program, which enrolls partners with a
commitment to helping workers acquire the GED diploma. The statewide
Illinois Literacy Council's "Promoting Literacy in the Workplace
Committee," co-chaired by the Illinois State Chamber of Commerce and
the Illinois State AFL-CIO, and staffed by the Literacy Office,
provides leadership and guidance on workplace literacy issues. The
Office recently established a Workplace Education Training Institute
that makes formalized training available to workplace
education providers as well as business training personnel.
WORK RELATES TO: workplace literacy; PUBLICATIONS: "Workplace
Literacy: How to Get Started" booklet, a training poster, a video, a
report describing the results of a private sector survey of 1,340
Illinois firms, a statewide directory of workplace education
providers that was developed in response to business requests for
information about educational providers' services; CONFERENCES:
annual workforce education conference featuring current workplace
literacy programs and best practices.
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Indiana Business Modernization and Technology Corporation
1 North Capitol Avenue, Suite 925, Indianapolis, IN 46204, 317/635-
3058, fax: 317/231-7095.
The Indiana Business Modernization and Technology Corporation is a
state nonprofit organization that provides assistance in business,
management, technology, and manufacturing to small and mid-sized
companies. The Corporation performs comprehensive company
assessments, identifies areas for improvement, provides total
quality management assistance, conducts productivity and process
redesign activities, provides reengineering, and identifies
resources for ISO 9000. The Corporation brings together resources
from universities, technology outreach organizations, local economic
development organizations, and private for-profit firms and
consultants (sometimes at no cost) to support company change
efforts.
YEAR FOUNDED: 1983; BUDGET: $5.5M; WORK RELATES TO: work
restructuring; PUBLICATIONS: BMT Newsletter (m.).
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Indiana Office of Workforce Literacy
Department of Workforce Development, 10 North Senate, Indianapolis,
IN 46204, 317/233-3354, fax: 317/233-4793, contact: Patricia Moss.
The Indiana Office of Workforce Literacy brokers workforce literacy
services between business or labor and educational providers in
order to set up workplace literacy programs. The Office also
provides competitive grants directly to educational institutions,
which set up workforce literacy projects, and guides businesses to
appropriate literacy project sites.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1990; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: state literacy resource center,
public access, no charge.
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Indiana's Training 2000 Program
Department of Business and Industry, Ivy Tech College, One West 26th
Street, Indianapolis, IN 46208, 317/921-4950, fax: 317/921-4900.
The Indiana Training 2000 Program reimburses companies for up to 50
percent of the eligible costs of a wide variety of training
programs. The reimbursement level for the training of new hires is
evaluated on a case-by-case basis, but there is a $200,000 cap for
training funds for existing workers at a single firm. The Program
will pay for trainers' wages, Indiana public or private school
tuition, and contracts for vendor trainers and training seminars.
Travel expenses for trainers and trainees are limited to 30 percent
of the training budget. Ivy Tech College administers Indiana's
Training 2000 Program under a contract with the state Department of
Commerce. In addition to administering the Program, the college
offers training in basic skills, transferable skills, company
specific skills, and quality assurance skills, including such work
restructuring skills as statistical process control, total quality
management, and ISO 9000.
YEAR FOUNDED: 1988; BUDGET: $11M; WORK RELATES TO: employee
training, work restructuring.
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Industrial Relations Research Association Ð IRRA
7226 Social Sciences Building, University of Wisconsin, Madison, WI
53706-1393, 608/262-2762, fax: 608/265-4591.
IRRA is a membership organization for both academics and
practitioners in the field of industrial relations and human
resources. IRRA is involved in multi-faceted areas of industrial
relations such as: labor-management relations, academic research
and education, human resources and personnel, union administration,
employee training and development, dispute resolution, and labor
markets and economics.
YEAR FOUNDED: 1947; GEOGRAPHIC COVERAGE: national; MEMBERS: 5,000
individuals; MEMBERSHIP: $52/yr; WORK RELATES TO: employee training,
labor-management relations; PUBLICATIONS: IRRA Newsletter (q.),
Proceedings, (semi-a.), Volume of Research (a.), Membership
Directory (quadrennial); CONFERENCES: semi-annual meetings held in
the spring and winter.
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Institute for the Study of Adult Literacy Ð ISAL
The Pennsylvania State University, College of Education, 204 Calder
Way, Suite 209, University Park, PA 16801-4756, 814/863-3777, fax:
814/863-6108.
ISAL conducts literacy research, development, and dissemination
activities. The Institute stresses the importance of connecting
research to improving practice; each research project results in a
practical application in the field, including staff development
activities, curriculum and instruction materials development, policy
recommendations, and dissemination of research findings through
Institute publications. The Institute's projects address
interrelated issues in adult literacy such as: computer-based
instruction, workplace literacy, intergenerational literacy, staff
development and training, special needs populations, and customized
material development.
GEOGRAPHIC AREA: national; WORK RELATES TO: workplace literacy.
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Institute of Electrical and Electronics Engineers Ð
IEEE
345 East 47th Street, New York, NY 10017-2395, 212/705-7900, fax:
212/752-4929.
IEEE is a professional society for professionals or students in
electrical and electronics engineering. IEEE produces technical
information on electrical and electronics engineering for its
members, libraries, and technical societies. IEEE offers continuing
education programs through self-study courses and video tapes.
YEAR FOUNDED: 1884; GEOGRAPHIC COVERAGE: national; MEMBERS:
320,000
individuals; WORK RELATES TO: employee training; PUBLICATIONS: The
Institute Newsletter (m.), Spectrum Magazine (m.), Proceedings (m.),
IEEE Potentials (q.); CONFERENCES: annual technical show and
conference.
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Institute of Industrial Engineers Ð IIE
25 Technology Park, Norcross, GA 30092, 404/449-0461, fax: 404/263-
8532.
IIE is a professional society of industrial engineers and students
concerned with the design, improvement, and installation of
integrated systems of people, materials, equipment, and energy. It
draws upon specialized knowledge and skills in the mathematical,
physical, and social sciences and combines them with the principles
and methods of engineering analysis and design. IIE provides
continuing education for engineers through numerous conferences and
seminars across the country on topics such as productivity and
quality improvement, and enhancing industrial skills.
YEAR FOUNDED: 1948; GEOGRAPHIC COVERAGE: national; MEMBERS: 30,000
individuals; MEMBERSHIP: $90/yr; WORK RELATES TO: employee training,
work restructuring; PUBLICATIONS: IIE Magazine (m.), Industrial
Management (bi-m.), IIE Transactions (bi-m.), The Engineering
Economist (q.); CONFERENCES: annual International Industrial
Engineering Conference, annual Industrial Engineering Research
Conference.
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Indiana Business Modernization and Technology CorporationÑBMT
One North Capitol Avenue, Suite 925, Indianapolis, IN 46204-2242,
317/635-3058, 800/877-5182, fax: 317/231-7095, contact: Craig Pifer
and Bill Glennon.
BMT is an economic development initiative to build a business
assistance delivery system that will serve the state's small and
medium-sized companies. The corporation pursues its business
modernization goals through direct proactive programs it has
created, and by coordinating local, statewide, and regional delivery
of many of the state's existing business development resources.
BMT's direct programs include: the Regional Manufacturing Extension
Center, the Product Development Fund, Indiana Microelectronics
Center, Product Commercialization Fund, Indiana Quality Initiative,
Small Business Innovation Research Bridge Fund, and Centers of
Technology Development and Service. BRT also oversees a number of
allied programs: the Technical Assistance Program, the Technical
Information Service, the Industrial Research Liaison Program, and
the Great Lakes Industrial Technology Center.
WORK RELATES TO: work restructuring; PUBLICATIONS: BMT Advantage
newsletter.
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International Association for Continuing Education and Training Ð
IACET
1101 Connecticut Avenue, NW, Suite 700, Washington, DC 20036,
202/857-1122, fax: 202/223-4579.
IACET is a membership organization comprised of educational
institutions, hospitals, professional societies, and other
organizations providing continuing education. IACET works to
strengthen educational and professional standards in the field of
continuing education and training, and ensures continuity in the
development of the continuing education unit and consistency in its
application.
YEAR FOUNDED: 1977; GEOGRAPHIC COVERAGE: national; MEMBERS: 550
individuals; WORK RELATES TO: employee training, workplace literacy;
PUBLICATIONS: IACET Reporter Newsletter (q.), CCEU Reporter (q.);
Members of the Council (a.), Principles of Good Practice in
Continuing Education, CEU Criteria and Guidelines; CONFERENCES:
annual conference.
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International Association of Machinists and Aerospace Workers Ð
IAMAW
9000 Machinists Place, Upper Marlboro, MD 20772, 301/967-4500, fax:
301/ 967-4588.
IAMAW is a labor union representing machinists and aerospace
workers. It works to assure union members of equal pay for equal
work regardless of sex, race, or national origin; a safe, healthful
workplace; joint apprenticeship training and retraining on the job;
cost-of-living escalators that raise wages with living costs; and
paid sick leave and life insurance for workers.
YEAR FOUNDED: 1888; GEOGRAPHIC COVERAGE: international; MEMBERS:
750,000 individuals; MEMBERSHIP: $326/yr minimum; CHAPTERS: locals;
WORK RELATES TO: employee training, labor-management relations;
PUBLICATIONS: The Machinist (m.); CONFERENCES: quadrennial meetings
held in the fall.
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International Brotherhood of Electrical Workers Ð IBEW
1125 15th Street, NW, Washington, DC 20005, 202/833-7000, fax:
202/467-6316.
IBEW is a labor union representing people in all b-ranches of the
electrical industry. IBEW promotes progressive programs in labor-
management cooperation, skills training, organizing, and membership
education through various workshops, conferences, and regional
meetings.
YEAR FOUNDED: 1891; GEOGRAPHIC COVERAGE: international; MEMBERS:
925,000 individuals; CHAPTERS: locals; WORK RELATES TO: employee
training, labor-management relations; PUBLICATIONS: IBEW Journal
(m.); CONFERENCES: quadrennial meetings.
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International Personnel Management Association Ð IPMA
1617 Duke Street, Alexandria, VA 22314, 703/549-7100, fax: 703/684-
0948.
IPMA is a membership organization that seeks to improve government
personnel practices. It provides testing services, advisory
services, conferences, professional development programs, research,
and publications. IPMA also sponsors seminars and workshops on
various phases of public personnel administration.
YEAR FOUNDED: 1973; GEOGRAPHIC COVERAGE: international; MEMBERS:
4,500 individuals, 1,400 agencies; MEMBERSHIP: $85/yr individual,
corporate membership fees vary; WORK RELATES TO: employee training,
labor-management relations; PUBLICATIONS: IPMA News (m.), Agency
Issues (bi-w.), Public Personnel Management (q.); CONFERENCES:
annual conference held in the fall.
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International Standards Initiative Ð ISI
P.O. Box 1202, Issaquah, WA 98027-1202, 206/392-7610, fax: 206/392-
7630.
ISI acts as a clearinghouse on ISO 9000-related information and
offers seminars, training programs, business-to-business networking,
and assessment or certification services. Membership is open to all
organizations and individuals. Most members are from the
manufacturing, high tech, aerospace, and service industries, and the
education and government sectors. ISI is co-sponsored by the
Washington Department of
Community, Trade and Economic Development, and the U.S. Department
of Commerce.
GEOGRAPHIC COVERAGE: international; MEMBERS: 330 individuals and
organizations; WORK RELATES TO: employee training, work
restructuring; PUBLICATIONS: ISO 9000 Resource Directory, ISI Update
(q.); CONFERENCES: monthly informational meetings.
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Iowa Division of Adult Education
Department of Education, Grimes State Office Building, Des Moines,
IA 50319-0146, 515/281-3671, fax: 515/281-6544, contact: Donald
Wedergiest, chief.
The Iowa Division of Adult Education oversees local educational
institutions in the delivery of adult education and literacy
programs for the state of Iowa. These local educational
institutions work independently with businesses on workforce
literacy. The educational institutions provide the businesses with a
customized curriculum, instruction, and materials. The businesses
provide classroom space and half or full release time for employee
trainees. Training costs are covered by the state adult basic
education grant for employees who do not have a high school diploma.
Businesses pay the equivalent of tuition to the educational
institutions for employees who have graduated from high school.
Interested businesses should contact a local secondary school for
assistance in setting up a workforce literacy program.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1990; BUDGET: $2.8M for
adult education; WORK RELATES TO: workplace literacy; CONFERENCES:
Iowa Association for Lifelong Learning Staff Development Workshop
held annually, 200 participants; Missouri Valley Adult Education
Association held in the spring, 300-400 participants.
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Iowa Industrial New Jobs Training Program
Bureau of State Programs, Division of Workforce Development,
Department of Economic Development, 200 East Grand Avenue, Des
Moines, IA 50309, 515/281-9017, fax: 515/281-9033.
The Iowa Industrial New Jobs Training Program provides technical
training services to businesses expanding or moving to Iowa. The
Program arranges for community colleges to work with businesses to
develop training plans and hire instructors. Instructors may be
company personnel, independent consultants, or college faculty. The
Program sometimes covers the costs of sending workers out of state
or abroad to learn new processes. The Program is funded through the
sale of training bonds.
YEAR FOUNDED: 1983; BUDGET: $20M; WORK RELATES TO: employee
training; PUBLICATIONS: annual report.
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Iowa Labor-Management Program
Iowa Department of Economic Development, 150 Des Moines Street, Des
Moines, IA 50309, 515/281-9018, fax: 515/281-9033.
The Iowa Labor-Management Program encourages strong labor-management
relationships in the state. The Program provides training funds to
a labor-management partnership to implement employee-involvement
training, and funds six labor-management committees. In the past,
these six labor-management committees have established company-based
labor-management committees, provided educational seminars on such
subjects as pre-retirement planning, developed a plan for a school-
to-work youth apprenticeship program, conducted a workplace needs
assessment survey, collaborated with state agencies on labor-
management issues, created a labor-management training institute for
the southern Iowa area, and established three multi-employer and
multi-union workplace issue networks to help build existing
workplace labor-management committees.
YEAR FOUNDED: 1988; BUDGET: $128K; WORK RELATES TO: labor-management
relations; CONFERENCES: annual conference.
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Kansas Adult Education Division
Department of Education, 120 E. 10th Street, Topeka, KS 66612,
913/296-3191, fax: 913/296-7933, contact: Janet Stoats.
The Kansas Adult Education Division oversees local adult education
programs operated by community colleges, community-based
organizations, and school districts. The Division does not earmark
funds for workplace literacy programs at the state level, rather
local program directors work with businesses to set up programs.
Businesses are required to contribute to the programs, and these
local program directors negotiate the business contribution. The
Division's Workforce Education Consortium provides networking
opportunities and staff development for service providers and
businesses interested in workforce literacy.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1990; WORK RELATES TO:
workplace literacy; CONFERENCES: summer institute held annually,
350-400 participants; Kansas Adult Education Association Conference
held semi-annually.
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Kansas Quality Improvement Network
Wichita State University Box 48, Wichita, KS 67260-0048, 316/689-
3033, fax: 316/689-3845.
The Kansas Quality Improvement Network helps state businesses
improve their products by maintaining a database of independent or
college-based consultants on quality and providing free referrals to
businesses.
YEAR FOUNDED: 1991; BUDGET: $65K; WORK RELATES TO: work
restructuring.
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Kansas Workforce Training
Kansas Department of Commerce and Housing, 700 S.A. Harrison, Suite
1300, Topeka, KS 66603-3712, 913/296-5298, fax: 913/296-3490.
Kansas Workforce Training helps state businesses train new workers
and retrain existing workers by providing training grants, helping
companies design programs, and brokering with community colleges and
technical schools to obtain instructors. In order for companies to
obtain grants, their program designs must first be approved by
Workforce Training. Workforce Training grants can be used for such
training expenditures as the costs of instruction, materials, and
supplies. To be eligible for assistance, companies must add at
least five new workers earning a minimum of $6.00 per hour, or must
be acting to retain workers.
YEAR FOUNDED: 1972; BUDGET: $6M ;WORK RELATES TO: employee training.
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Kentucky Business and Technology Branch
Kentucky Cabinet for Economic Development, Capital Plaza Tower, 22nd
Floor, 500 Mero Street, Frankfort, KY 40601, 502/564-7670, fax:
502/564-3256.
The Kentucky Business and Technology Branch promotes a number of
initiatives in the areas of quality and work restructuring. The
Kentucky Technology Service, funded by a federal Technology
Reinvestment Program Grant, provides off-the-shelf and customized
technical, productivity, and managerial assistance to small and mid-
sized firms. University research initiatives, supported by the
Kentucky Research and Development Infrastructure Fund, are linked to
the state's economic development plan and examine productivity and
quality in Kentucky's industries.
YEAR FOUNDED: 1985; BUDGET: $626K; WORK RELATES TO: work
restructuring; CONFERENCES: in the areas of research, innovation,
and telecommunications.
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Kentucky Department of Adult Education and Literacy
Workforce Development Cabinet, Capitol Plaza Tower, 500 Mero Street,
Frankfort, KY 40601, 502/564-4062, fax: 502/564-5316, contact:
Wilburn Pratt.
The Kentucky Department of Adult Education and Literacy administers
literacy and adult education programs for the state. It funds a
functional context workplace literacy program through a $250,000
Workplace Essential Skills Program. Eight regional workplace
specialists working with four mobile computer labs will be brought
on in July 1995 to help provide literacy services.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1992; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: state literacy resource center,
access to public, no charge; CONFERENCES: annual adult education
conference, 1,000 participants.
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Kentucky Office of Labor-Management Relations
Kentucky Labor Cabinet, 1047 U.S. 127 South, Suite 4, Frankfort, KY
40601, 502/564-7127, fax: 502/564-5387, contact: Gary Moberly.
The Kentucky Office of Labor-Management Relations encourages labor-
management communications. It supports a labor-management advisory
council, consisting of eight management and eight labor leaders,
which meets quarterly on topics such as unemployment insurance,
workers' compensation, education, and occupational safety and
health. The council's recommendations have lead to major reforms in
Kentucky's laws. The Office also provides technical support to 13
community-based labor-management committees, which provide
assistance in areas ranging from moving to a high performance
workplace to training in communications and teams. A one-year labor-
management matching grant program, established in 1990, provides up
to $10,000 for projects based at work sites or at institutions of
higher learning, and $15,000 for community-based projects.
YEAR FOUNDED: 1984; BUDGET: $375K; WORK RELATES TO: labor-management
relations; PUBLICATIONS: New Paradigms (q.); CONFERENCES: annual
labor-management conference.
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Kentucky TECH
Department for Technical Education, Workforce Development Cabinet,
Capital Plaza Tower, 3rd Floor, 500 Mero Street, Frankfort, KY
40601, 502/564-4286, fax: 502/564-5316.
Kentucky TECH offers companies two services to meet their training
needs. First, it develops and delivers single session, fast
response, and several session, sequenced, short-term customized
training programs. Second, it funds upgrade, entry-level, and
advanced training. Kentucky TECH provides regional training and
development coordinators to help new or expanding industries develop
training proposals for funding by Kentucky TECH. These proposals
could also be submitted to the Bluegrass State Skills Corporation
for funding.
YEAR FOUNDED: 1938; BUDGET: $100M; WORK RELATES TO: employee
training; PUBLICATIONS: course catalog; CONFERENCES: biannual summer
vocational education state conference, and many smaller conferences
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Literacy Volunteers of America Ð LVA
5795 Widewaters Parkway, Syracuse, NY 13214, 315/445-8000, fax:
315/445-8006.
LVA is a volunteer organization providing a variety of literacy
services including tutoring and other educational services, and
English as a Second Language training. LVA works to encourage and
assist other organizations and individuals who are committed to a
literate society. LVA volunteers, supported by professional staff,
serve as tutors, tutor trainers, secretaries, administrators,
planners, and communicators, and in other functions necessary to the
organization's mission.
YEAR FOUNDED: 1962; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
workplace literacy; PUBLICATIONS: numerous training and tutoring
materials, including ESL materials, occupational literacy,
motivational and pleasure reading for students, and corrections
tutoring; CONFERENCES: annual conference held in the fall.
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Louisiana Adult and Community Education
Department of Education, P.O. Box 94064, Baton Rouge, LA 70804-9064,
504/342-3510, fax: 504/342-5736, contact: Glenn Gossett, state
director.
Louisiana Adult and Community Education administers funds for adult
education and literacy programs in Louisiana, delivering services
through the state's 66 school systems. The school systems that offer
workplace literacy programs hold classes at both companies and
school district learning centers. Participating businesses are
required to contribute to these programs, and many make in-kind
contributions such as equipment (computers) and release time for
employees' training. Adult and Community Education has
responsibility for evaluating the local programs.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1976; BUDGET: $10M for
adult education; WORK RELATES TO: workplace literacy; CONFERENCES:
annual statewide meeting of state literacy employees, private
literacy providers, and literacy volunteers, 80 participants.
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Louisiana Quick Start Industrial Training Program
Louisiana Department of Education, Bureau of Post-Secondary
Vocational Education, P.O. Box 94064, Baton Rouge, LA 70804,
504/342-3343, fax: 504/342-3998.
The Louisiana Quick Start Industrial Training Program works with 44
technical institutes to provide training for new jobs in new and
expanding companies. The Program coordinates the provision of
services with the state Department of Economic Development and other
economic development agencies. All Program funds are channeled
through the technical institutes, which provide services to
businesses. The institutes help the companies write a training
proposal and present it to the state Department of Education for
approval, design the curriculum, produce the training manuals, and
provide materials and supplies. Training may be held on company
property or at one of the technical institutes. Work restructuring
services can be provided to new employees but cannot be provided to
upgrade existing employees. The Program does not pay for trainee
salaries, but the company may use Job Training Partnership Act funds
to pay them.
YEAR FOUNDED: 1988; BUDGET: $700K; WORK RELATES TO: employee
training, work restructuring.
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Maine Adult and Community Education
Department of Education, State House, State 23, Augusta, ME 04333,
207/287-5854; fax: 207/287-5894.
Maine Adult and Community Education provides state and federal adult
literacy funds to local adult education units. These local units
use these funds, along with local monies, to independently plan and
deliver literacy and workplace literacy programs. In 1994, Adult and
Community Education surveyed businesses to determine workplace
literacy needs and better target its workplace literacy services.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1985; WORK RELATES TO:
workplace literacy; CONFERENCES: adult basic education directors and
coordinators conference semi-annually; adult education directors
meetings three times a year; State Adult Education Association
Annual Conference held annually; 2-day summer institute for adult
educators.
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Maine Bureau of Employment and Training
Maine Department of Labor, State House Station #55, Augusta, ME
04333-0055, 207/287-3377, fax: 207/287-4767.
The Maine Bureau of Employment and Training administers training
activities for the state. One of the Bureau's training programs is
a network of quality centers located at seven community colleges.
Any company creating eight or more new jobs can receive free
training for its employees at the centers. Another program, funded
jointly by the Bureau and the community college system, is a Health
Occupational Training program that involves partnerships with local
health care providers. The partnerships look at an area's needs and
target training at new or growing health occupations. A third
program, the Governor's Contingency Account for Employment and
Training, reimburses employers for costs associated with bringing in
trainers, sending people to school or abroad to learn, and providing
on-the-job training.
YEAR FOUNDED: 1983; BUDGET: $22.1M; WORK RELATES TO: employee
training.
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Maryland Adult Education and Literacy Services
State Department of Education, Division of Career, Technical and
Adult Learning, 200 W. Baltimore Street, Baltimore, MD 21201,
410/333-2178, fax: 410/333-2099, contact: Patricia Bennett.
Maryland Adult Education and Literacy Services administers adult
education, literacy, and workplace literacy programs for the state.
It contracts with local educational service providers in various
jurisdictions around the state to provide workplace literacy
programs, and directly funds some service provider-employer
partnerships.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1992; BUDGET: $4.6M;
WORK RELATES TO: workplace literacy; CONFERENCES: staff development
and training usually held in late summer, 300 participants.
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Maryland Alliance for Labor-Management Cooperation
College of Business and Management, University of Maryland, College
Park, MD 20742-1815, 301/405-0020, fax: 301/314-9119.
The Maryland Alliance for Labor-Management Cooperation promotes good
labor-management relations. It offers seminars and lectures on
topics of interest to labor and management, and forms statewide
labor-management coalitions on such issues as health and the
environment. It helps the state's regions design successful
approaches to joint labor-management actions, and provides the
regions with technical, administrative, and financial assistance to
implement joint labor-management approaches to retaining jobs.
WORK RELATES TO: labor-management relations; CONFERENCES: quarterly
workshops and seminars on such topical issues in the field of labor-
management cooperation as gainsharing, conflict resolution, building
employee involvement, labor-management cooperation, and
transformation to a high performance workplace.
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Maryland Center for Quality and Productivity Ð MCQP
CBM/SPA Building, 4th Floor, University of Maryland, College Park,
MD 20742, 301/405-7099, fax: 301/314-9119.
MCQP conducts training, technical assistance, and applied research
in the areas of quality and productivity improvement. The Center
functions as an outreach arm of the University of Maryland's College
of Business and Management. MCQP's success in work restructuring is
based on its comprehensive approach to total quality as the
foundation for continual improvement. MCQP helps senior managers
define why total quality is right for their company and how total
quality will be implemented in their company. MCQP administers the
U.S. Senate Productivity Awards, which are sponsored by the two
Maryland Senators. These awards are given to private and public
sector organizations for their efforts to improve productivity and
quality of their operations. MCQP also administers the Maryland
Excellence Awards, which are given out in the categories of small
business and education.
YEAR FOUNDED: 1977; GEOGRAPHIC COVERAGE: focus is state, some
international; WORK RELATES TO: work restructuring; PUBLICATIONS:
Maryland Workforce Newsletter (q.); CONFERENCES: annual Maryland
Quality Conference held in October.
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Maryland Division of Business Resources
Department of Economic and Employment Development, 217 East Redwood
Street, Baltimore, MD 21202, 410/333-1036, fax: 410/333-1836.
The Maryland Division of Business Resources provides workforce
development services to new and existing businesses in Maryland
through a number of programs. The Partnership for Workforce Quality
provides matching grants to reimburse Maryland businesses (targeting
manufacturers with 500 or fewer employees) for the direct costs of
training to upgrade the skills of the businesses' current employees.
The Maryland Industrial
Training Program reimburses businesses for costs associated with new
workforce development and training activities necessary in new
business start-up and expansion of existing businesses. The
Industrial Training Program also includes assistance with site
selection, financing, loan packaging, and technology assistance.
The Apprenticeship Training Program helps prepare workers for
careers in highly skilled trades and crafts.
YEAR FOUNDED: 1991; WORK RELATES TO: employee training, work
restructuring, workplace literacy.
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Massachusetts Adult and Community Learning Services
Department of Education (The Commonwealth) Workplace Education, 350
Main Street, 4th Floor, Malden, MA 02148, 617/388-3300, ext. 353,
fax: 617/388-3394, contact: Connie Archambeault or Olivia Steele.
Massachusetts Adult and Community Learning Services provides
workplace literacy services through the Massachusetts Workplace, a
consortium of nine partnerships composed of 42 educational
institutions and literacy provider organizations from across the
state. The consortium provides workplace education at a variety of
sites, using the services of local workplace literacy providers who
receive support and guidance from consortium contractors with
expertise in staff training, educational telecommunications, and
computer-assisted instruction.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1991; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: access to anyone involved with
workplace education; CONFERENCES: Massachusetts Coalition of Adult
Educators held annually, 800 participants.
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Massachusetts Strategic Skills Program
Massachusetts Industrial Services Program, The Schrafft Center, 529
Main Street, Suite 400, Boston, MA 02129, 617/727-8158, fax:
617/367-0211.
The Massachusetts Strategic Skills Program funds the Massachusetts
Defense Conversion Adjustment Program and the Defense
Diversification Program, programs which help small and mid-sized
Massachusetts manufacturing companies convert or diversify from
defense manufacturing to other lines. To be eligible, companies
must have had a minimum of $500,000 or 30 percent of their business
in the defense industry over the past five years. Under the
programs, companies provide upgrade skills training of non-
management employees, and the state matches every dollar spent.
Services funded may include training for work restructuring.
YEAR FOUNDED: 1984; BUDGET: $30M; WORK RELATES TO: employee
training, work restructuring.
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Michigan Jobs Commission
Office of Workforce Development, Victor Office Center, 3rd Floor, N.
Washington Square, Lansing, MI 48913, 517/373-6508, job training
hotline: 517/373-9808; fax: 517/373-8179.
The Michigan Jobs Commission is the largest job retention program in
the nation. The work of the Commission is overseen by the state
Human Resource Investment Council, which provides policy oversight
for all $400 million in state and federal job training programs,
serves as a central information point on job training assistance in
the state, and provides information over a customer service hotline.
The Commission funds local account management teams which broker
services between individuals and businesses, and local training
providers. These teams directly assist businesses in their regions,
and coordinate with local economic and workforce development
agencies to provide clients with an integrated approach to meeting
their business needs. The hotline or the account management teams
can refer individuals or businesses to customized training in
occupational and basic educational skills. This training, for both
newly hired and existing workers, is available at such institutions
as community colleges, intermediate school districts, private
industry councils, private proprietary schools, private vendors, and
other local agencies. In some cases, these institutions coordinate
their delivery of technical training with basic skills education.
YEAR FOUNDED: 1993; BUDGET: $500+M; WORK RELATES TO: employee
training, workplace literacy.
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Michigan Office of Adult Extended Learning
Department of Education, P.O. Box 30008, Lansing, MI 48909, 517/373-
4218, fax: 517/335-3630, contact: Karen Davis, senior policy
analyst.
The Michigan Office of Adult Extended Learning oversees the adult
education and literacy programs for the state. Although the Office
does not operate a formal workplace literacy program, it provides
state school aid funding which local adult education units can use
to provide both adult basic education and customized basic skills
training. Adult Extended Learning sponsors a workplace education
workgroup designed to enhance networking opportunities. The
workgroup, consisting of 20 to 40 local service providers, business
people, and labor representatives, meets monthly.
WORK RELATES TO: workplace literacy; CONFERENCES: annual conference
on effective partnerships, 100 participants.
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Minnesota Job Skills Partnership
Department of Trade and Economic Development, 500 Metro Square
Building, 121 7th Place East, St. Paul, MN 55101-2146, 612/296-0388,
fax: 612/296-5287/1290.
The Minnesota Job Skills Partnership provides company-specific
training and funds companies proposing to implement new methods and
materials for training and teaching, such as touch screen laser disk
(CD-ROM), Wide Area Networks (WAN), and structured on-site training.
In addition, the Partnership may fund work restructuring if it is
part of a company's plans for incorporating new training methods.
The Partnership also awards training grants of up to $200,000, with
a dollar for dollar in-kind or in-cash match, to any business doing
business in Minnesota. Businesses develop a training plan with a
public or private educational institution and submit it to the state
for approval. A 12-member board decides which projects will receive
funding. While the Partnership doesn't provide a wage subsidy or
tuition reimbursement, its grants do pay for the costs of
instruction, materials, and supplies.
YEAR FOUNDED: 1983; BUDGET: $1.6M; WORK RELATES TO: employee
training, work restructuring.
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Minnesota Labor-Management Partnerships Program
Minnesota Bureau of Mediation Services, 1380 Energy Lane, Suite #2,
St. Paul, MN 55108-5253, 612/649-5435, fax: 612/643-3013.
The Minnesota Labor-Management Partnerships Program promotes good
labor-management relations and funds local regional and industry-
centered labor-management councils. It supports the development and
stabilization of worksite labor-management committees or
partnerships and it develops and trains health and safety committees
at worksites. The Program also offers conflict management and
interest-based bargaining training programs.
YEAR FOUNDED: 1986; BUDGET: $91K (excluding grants); WORK RELATES
TO: labor-management relations, work restructuring; CONFERENCES:
biannual labor-management conference.
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Minnesota Technical College System
350 Capitol Square Building, 550 Cedar Street, St. Paul, MN 55101,
612/296-0668, fax: 612/296-4217.
The Minnesota Technical College System provides private industry
with work restructuring and total quality training. The System's
work restructuring training uses Zenger-Miller materials. Its
quality assistance program is the Job Analysis for Continuous
Improvement Program, which is used to analyze the training needs of
an organization and develop a training plan. The System
participates in the Education Professionals in Consortium (EPiC),
composed of representatives from Minnesota, Iowa, Alabama, North
Dakota, Oregon, Oklahoma and Saskatchewan. EPiC is developing a
several-month-long ISO 9000 program to be taught at two-year post-
secondary institutions. Train-the-trainer training for the ISO 9000
program, which has received the endorsement of the International
Organization for Standardization in Geneva, Switzerland, is planned
for April or May 1995.
YEAR FOUNDED: 1986; BUDGET: $25.5M; WORK RELATES TO: work
restructuring.
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Minnesota Workforce Education Center
1030 University Avenue, St. Paul, MN 55104, 612/293-5988, fax:
612/290-4785.
The Minnesota Workforce Education Center is a voluntary association
of the Minnesota Department of Education, the St. Paul Public
Schools, and the Literacy Training Network, a network of literacy
provider organizations. The Center provides training and technical
assistance to literacy service providers interested in operating
workforce literacy programs. It also provides awareness building
and technical assistance to employers interested in starting a
workplace literacy program. No grant funds are available to pay for
workforce programs. However, the Center can direct businesses to
funding sources.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: resource library
open to providers and businesses; CONFERENCES: Minnesota workforce
education conference held annually.
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Mississippi Education Research Center
State Board for Community and Junior Colleges, 3825 Ridgewood Road,
Jackson, MS 34211, 601/982-6351, fax: 601/982-6365, contact: Walter
Howell, director of skills enhancement program.
The Mississippi Education Research Center funds workplace literacy
projects in Mississippi through the Skills Enhancement Program. The
Enhancement Program supports workforce specialists at 15 community
colleges to contact individual businesses and develop customized
curricula for them. The Enhancement Program normally covers the cost
of instruction as well as the development of curricula. Companies
generally pay employees for time spent in literacy training, and in
some cases, when the Program does not pay for the instructor,
companies also pay for the instructor. Instruction takes place at
the company.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1990; BUDGET: $790K for
workplace literacy; WORK RELATES TO: workplace literacy;
CONFERENCES: annual conference held in Jackson, 250 participants.
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Mississippi Industrial Services
Department of Education, Office of Vocational and Technical
Education, P. O. Box 771, Jackson, MS 39205, 601/359-3988, fax:
601/359-6619.
Mississippi Industrial Services provides new and expanding
businesses with funds for upgrading, retraining, and restructuring
services. Work restructuring services include the Zenger-Miller
materials, SPC, and quality assurance. Funding eligibility is not
contingent on the creation of new jobs. Companies can use funds for
instructors, supplies, certain equipment, videos, and development
space, and most companies are reimbursed for 100 percent of eligible
expenses. Companies can use their own personnel or community college
teachers as instructors; private vendors are viewed as too
expensive. The state's community colleges oversee the program,
handle reimbursements, and provide training assistance. The state's
vocational centers are available for classrooms, as are 34 mobile
units (six have computers, two have computer numerically controlled
equipment, one has sewing machines, and three have welding units).
WORK RELATES TO: employee training, work restructuring;
CLEARINGHOUSE: clearinghouse of technical training material Ð
manuals, catalogs, and curricula Ð in the Research and Curriculum
Unit at Mississippi State University, available to vocational
instructors and directors, industry can tap into it through college
coordinators.
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Missouri Department of Economic Development
301 West High, P.O. Box 1157, Jefferson City, MO 65102, 314/751-
5095, fax: 314/751-7258.
The Department of Economic Development is embarking on several
initiatives to promote quality in the state. It is seeking to
modify customized training legislation to allow existing businesses
to receive support for quality management training being developed
through the community colleges and universities. It is also joining
with the Excellence in Missouri Foundation in sponsoring a state
quality award. Finally, the Department is helping to support state
technology and innovation centers, which offer a variety of
reengineering and quality seminars and one-on-one counseling,
primarily to manufacturing companies.
YEAR FOUNDED: 1984; BUDGET: $350.4M; WORK RELATES TO: work
restructuring.
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Missouri Division of Job Development and Training
Department of Economic Development, 2023 Saint Mary's Blvd.,
Jefferson City, MO 65109, 314/751-7896, fax: 314/751-6765.
The Missouri Division of Job Development and Training funds on-the-
job training and classroom training for companies adding net new
jobs or making a capital investment in manufacturing. To receive
funds for on-the-job training, companies must add a minimum of ten
new jobs. For classroom training funds, fewer new jobs are
required. The Division contracts with the Private Industry Councils
for management of the on-the-job programs. On-the-job training
participants need not be Job Training Partnership Act eligible; they
must be Missouri residents working as full-time (at least 35 hours
per week), permanent employees at the company. The Division works
jointly with the Department of Elementary and Secondary Education to
review the applications for classroom training support. For
classroom training, companies may choose as instructors company
personnel, vendors, or faculty from the area vocational-technical
school or community college. For both on-the-job and classroom
training support, interested companies must submit an application to
the Division. Companies are then referred to community colleges
which help them develop their training plans. On average, the
Division reimburses both programs at the rate of 25-30 percent of
eligible costs.
YEAR FOUNDED: 1983; BUDGET: $75M; WORK RELATES TO: employee
training.
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Missouri Office of Adult Education
Department of Elementary and Secondary Education, P.O. Box 480,
Jefferson City, MO 65102, 314/751-0887, fax: 314/526-5710, contact:
Elvin Long, director.
The Missouri Office of Adult Education funds local adult education
units to deliver adult education and literacy services. Almost
every one of these local units provides some workplace literacy
services. The Office used a national workplace literacy grant to
develop a manual which describes how to set up, initiate, and
operate a workplace literacy program. The manual is used statewide
to expand the number of workplace literacy programs operating in
Missouri.
BUDGET: $7M; WORK RELATES TO: workplace literacy; CLEARINGHOUSE:
state literacy resource center, access to public, workplace literacy
resource center in St. Louis; CONFERENCES: annual state adult and
community education conference; training institutes and workshops
for teachers, literacy coordinators, volunteers, and others.
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The Modernization Forum
20501 Ford Road, Dearborn, MI 48128, 313/271-2790, fax: 313/271-
2791.
The Modernization Forum is a trade association of organizations that
provide hands-on technical assistance to smaller manufacturers. It
enhances the technical capabilities, knowledge, resources, and
cooperative action of organizations that strengthen America's
smaller manufacturers. The Forum promotes cooperation,
communication, and new capabilities within the manufacturing network
through a wide variety of programs and products. The work of the
Forum flows from three core competencies: 1) consortia learning,
which helps the directors, managers, staff, and partners of member
organizations learn together and from one another; 2) cooperative
development, which combines the needs, interests, talents, and
resources of its members to develop and deploy capabilities that
support manufacturing extension and the nationwide partnership
sponsored by the National Institute of Standards and Technology; and
3) collaborative relations, which brings its members together with
other organizations and leaders committed to modernization of
America's industrial base for an exchange of ideas and cooperative
work on manufacturing extension and related issues.
YEAR FOUNDED: 1992; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
work restructuring; PUBLICATIONS: MODCOMM Newsletter (q.);
CONFERENCES: annual Modernization Forum.
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Montana Adult Education Division
State Office of Public Instruction, P.O. Box 202501, Helena, MT
59620-2501, 406/444-4443, f ax: 406/444-3924, contact: Dr. Bob
Ruthemeyer, director.
The Montana Adult Education Division funds adult basic education
services in 26 local sites, some of which
have satellite offices. At times, some of these local sites operate
workplace literacy projects.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1991; WORK RELATES TO:
workplace literacy; CONFERENCES: annual statewide meeting of the
Montana Association of Adult and Continuing Education, 75
participants.
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Montana Department of Commerce
1424 9th Avenue, Capitol Station, Helena, MT 59620-0410, 406/444-
3797, fax: 406/444-2903.
The Montana Department of Commerce provides funds for training
assistance through seven Small Business Development Centers (SBDCs).
Companies interested in assistance direct training proposals to the
SBDCs, and the Centers make recommendations to companies on how to
improve their proposals and increase their chances of being funded.
Companies then submit their proposals to banks for loans. The SBDCs
encourage companies to design their training to be delivered by
community colleges. However, companies can select community college
or university professors, CEOs from other companies, or private
vendors to serve as trainers. In addition to providing technical
assistance to individual companies, the SBDCs pay for training
consultants to teach classes of employees from multiple companies.
In these cases, the company or individual pays the SBDCs an
enrollment fee.
WORK RELATES TO: employee training; CLEARINGHOUSE: broad library of
training materials available at the Small Business Development
Center at the Montana Department of Commerce.
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National Alliance of Business Ð NAB
1201 New York Avenue, NW, Suite 700, Washington, DC 20005, 202/289-
2888, fax: 202/289-1303, contact: Kay Drake-Jones.
NAB is a business organization dedicated to establishing an
internationally competitive American workforce. NAB is an advocate
for business on workforce policy issues in Washington and throughout
the nation. It strengthens public and private investments in
building the skills of the American workforce and provides business
leadership in restructuring America's education system. Funded by a
grant from the U.S. Department of Labor, NAB's National Workforce
Assistance Collaborative builds the capacity of service providers
working with small and mid-sized companies
in order to help businesses adopt high-performance work practices,
become more competitive, and ultimately advance the well-being of
their employees.
YEAR FOUNDED: 1968; GEOGRAPHIC COVERAGE: national; MEMBERS: 3,000
individuals and businesses; CHAPTERS: regional offices in Atlanta,
Chicago, Dallas, Los Angeles, and New Brunswick; WORK RELATES TO:
employee training, work restructuring; workplace literacy;
PUBLICATIONS: Work America, Business Currents, Technical Report, and
numerous periodicals, particularly on education restructuring and
workforce learning initiatives; CONFERENCES: annual workforce
development conference held in the fall, 2,000 participants; annual
business-education forum held in the spring, 900 participants;
dozens of regional conferences and forums in communities throughout
the nation which enable business leaders to gain insight and
exchange ideas on how to meet critical labor market needs; and
several forums that assist individuals who operate the Job Training
Partnership Act system.
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National Association of Manufacturers Ð NAM
1331 Pennsylvania Avenue, NW, Suite 1500, North Lobby, Washington,
DC 20004-1703, 202/637-3000, fax: 202/637-3182.
NAM is a membership organization established to promote America's
economic growth and productivity, particularly in the manufacturing
sector. It represents industry's views on national and
international problems to government and maintains a public
relations program. In addition, NAM reviews current and proposed
legislation, administrative rulings and interpretations, judicial
decisions, and legal matters affecting industry. NAM fosters
improved relations and cooperation between employer and employee,
government and industry, and the public and industry. NAM provides
access to information specifically for small manufacturers, and
provides a mechanism for them to expand their contacts among
executives of small, as well as large, businesses. NAM also
sponsors meaningful and resourceful small-business conferences.
Some of NAM's publications which are relevant to business include
Employee Orientation: Confidence, Pride, and Commitment, Positive
Human Resources Strategies in Downsizing and Outplacement, and An
Employee Involvement Program that Works.
YEAR FOUNDED: 1895; GEOGRAPHIC COVERAGE: national; MEMBERS: 12,750
companies and subsidiaries; CHAPTERS: state; WORK RELATES TO:
employee training, labor-management relations, work restructuring;
CLEARINGHOUSE: NAMNETÐelectronic public policy network;
PUBLICATIONS: The Export Sales and Marketing Manual, The World
Business Advisory and Calendar, World Trade Magazine, and numerous
other periodicals; CONFERENCES: Small Manufacturers Forum, Small
Manufacturers Legislative Conference, and local seminars on many
topics.
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National Association of Private Industry Councils Ð NAPIC
1201 New York Avenue, NW, Suite 300, Washington, DC 20005, 202/289-
2950, fax: 202/289-1303.
NAPIC is a membership organization for private industry councils
(PIC) and other business-oriented organizations seeking to provide
job training opportunities for the unemployed and economically
disadvantaged. NAPIC facilitates private sector involvement in
federal employment and training policy, provides information on
federal employment and training legislation, and helps members meet
with congressional and other government staff. NAPIC services are
designed to help PIC volunteers secure the role of the business
sector in workforce development, enhance their capacity and
effectiveness, and learn from opportunities to interact with the
nationwide job training community. It provides technical assistance
through its annual PIC Forum which brings together volunteers and
employment and training professionals.
YEAR FOUNDED: 1979; GEOGRAPHIC COVERAGE: national; MEMBERS: 400
groups; WORK RELATES TO: employee training, workplace literacy;
PUBLICATIONS: NAPIC Reports To (m.), The Dividend (q.), The NAPIC
Marketing Manual, It's About Time: A Speaker's Kit for Private
Industry Councils; CONFERENCES: annual forum held in February.
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National Association of Trade and Industrial Instructors Ð NATII
12777 North Rockwell, Oklahoma City, OK 73142-2710, 405/720-4283,
fax: 405/720-4790.
NATII is a membership organization of trade and industrial
instructors, primarily those working at the junior high and high
school levels. It gives the local teacher a voice as well as a
responsibility to provide input and direction in vocational
education through the American Vocational Association. NATII
improves communication among members and supports the needs of
classroom teachers.
YEAR FOUNDED: 1980; GEOGRAPHIC COVERAGE: national; MEMBERS: 800
individuals; MEMBERSHIP: $5/yr; WORK RELATES TO: employee training;
PUBLICATIONS: NATII News (3/yr.); CONFERENCES: annual meeting held
in the winter in conjunction with American Vocational Association
and in the summer with Vocational Industrial Clubs of America.
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National Association of Women Business Owners Ð NAWBO
1377 K Street, NW, Suite 637, Washington, DC 20005, 301/608-2590,
fax: 301/608-2596.
NAWBO is a membership organization of women in business and serves
as a forum through which women can establish themselves in the
business world. NAWBO brings together women business owners to
communicate and share experience and talents with others and to use
their collective influence to broaden opportunities for women in
business. NAWBO provides leadership training seminars and strategic
planning seminars throughout the year. Each regional chapter also
provides a variety of training seminars for businesses on such
topics as communications, financing for companies, small business
loans, personnel and staffing, and maintaining employee morale.
YEAR FOUNDED: 1974; GEOGRAPHIC COVERAGE: national; MEMBERS: 4,500
individuals, 40 local groups; MEMBERSHIP: $75/yr national plus
chapter dues and initiation fee; CHAPTERS: regional; WORK RELATES
TO: employee training, labor-management relations, work
restructuring; PUBLICATIONS: Annual Membership Roster, NAWBO
Times(m.) Statement (bi-m.); CONFERENCES: annual conference held in
the summer.
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National Center for Manufacturing Sciences Ð NCMS
900 Victors Way, Ann Arbor, MI 48108, 313/995-0300, fax: 313/995-
1150.
NCMS is a not-for-profit collaborative research, development, and
technology transfer corporation organized under the National
Cooperative Research Act of 1984. Membership is comprised of U.S.
and Canadian corporations and nonprofit organizations committed to
making their nations' manufacturing industries globally competitive
through the development of next-generation technologies. NCMS has
developed a program which provides 1) a composite of industry and
government requirements for excellence, 2) steps to assist companies
through a self-assessment, and 3) a process to formulate a
continuous improvement program. NCMS also sponsors an Industrial
Fellowship Program which allows teachers to work on the factory
floors of manufacturing firms. The program's primary goal is to
help teachers prepare students for the world of work by making them
aware of skill requirements.
YEAR FOUNDED: 1984; GEOGRAPHIC COVERAGE: international; WORK RELATES
TO: employee training, work restructuring; PUBLICATIONS: Focus
Newsletter, numerous periodicals; CONFERENCES: annual National
Invitational Governor's Conference on Education, 1500 participants.
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National Coalition for Advanced Manufacturing Ð NACFAM
1331 Pennsylvania Avenue, NW, Suite 1410, Washington, DC 20005,
202/662-8960; fax: 202/637-3182.
NACFAM is a membership organization of manufacturers, nonprofit
organizations, and educational institutions with an interest in
industrial modernization. It promotes the interests of U.S.
manufacturing in improving market share and productivity through the
deployment of advanced manufacturing processes, related management
strategies, and employee training.
YEAR FOUNDED: 1989; GEOGRAPHIC COVERAGE: national; MEMBERS: 270
companies and organizations; MEMBERSHIP: $500-$150,000/yr, varies by
type and size of company; WORK RELATES TO: employee training;
PUBLICATIONS: NACFAM News, Tec Alliance News; CONFERENCES: annual
meeting held in December.
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National Federation of Independent Business Ð NFIB
600 Maryland Avenue, SW, Suite 700, Washington, DC 20024, 202/554-
9000, fax: 202/554-0496.
NFIB is a membership organization of independent business and
professional people. It presents opinions of small and independent
businesses to state and national legislative bodies. Members vote
by ballot on issues, and the results are forwarded to legislators.
NFIB works to keep government out of the business of small business.
NFIB educates teachers and students on the values of the free-
enterprise system, the role that small and independent business
plays in the American economy, and the career opportunities of being
self-employed. It has undertaken studies relevant to small
businesses including workers' compensation, credit and banking, and
employee job skills.
YEAR FOUNDED: 1943; GEOGRAPHIC COVERAGE: national; MEMBERS: 610,000
individuals; MEMBERSHIP: $75-1,000/yr; CHAPTERS: state; WORK
RELATES TO: employee training, labor-management relations, work
restructuring, PUBLICATIONS: The Mandate (bi-m.), Economic Report
(q.), Action Report (a.), How Congress Voted (a.), Independent
Business (bi-m.), IB Magazine (bi-m.); CONFERENCES: quadrennial
meeting.
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National Governors' Association Ð NGA
444 North Capitol Street, Suite 267, Washington, DC 20001-1512,
202/624-5300, fax: 202/624-5313.
NGA serves as a vehicle through which governors influence the
development and implementation of national policy and apply creative
leadership to state problems. It keeps the federal establishment
informed of the needs and perceptions of states and provides a
vehicle for sharing information about innovative programs among the
states. NGA works with governors on initiatives to better
coordinate the states' education, training, and economic development
investments; support the school-to-work transition; improve the
quality of adult literacy programs; and strengthen and customize
training programs for existing workers. NGA produces numerous
publications, including: Enhancing Adult Literacy: A Policy Guide;
Enhancing Skills for a Competitive World: Report of the Action Team
on Lifelong Learning; Meeting the Goal of a Literate America: The
State Response; Early Intervention: A Seminar on Best Practices for
Enhancing Worker Readjustment Services; State-Financed Workplace-
Based Retraining Program.
YEAR FOUNDED: 1908; GEOGRAPHIC COVERAGE: national; MEMBERS: 55
governors; WORK RELATES TO: employee training, work restructuring,
workplace literacy; PUBLICATIONS: Governors' Bulletin (semi-m.),
Directory of Governors of American States, Commonwealths &
Territories (a.), Governors' Staff Directory (semi-a.), Fiscal
Survey of the States (semi-a.), Labor Notes (m.), CONFERENCES: semi-
annual meetings held in the winter and summer.
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National Institute for Literacy Ð NIFL
800 Connecticut Avenue, NW, Suite 200, Washington, DC 20202-7560,
202/632-1500, fax: 202/632-1512.
NIFL is a nonprofit organization that works to make sure all
Americans will be literate by the year 2000. It coordinates efforts
for literacy across federal agencies, supports the creation and
dissemination of information to improve literacy practice and
policy, and offers technical assistance to literacy providers.
NIFL's activities include funding research and development, creating
a database of current information on policy and
practice, providing technical assistance, funding fellowships, and
supporting a national literacy hotline.
YEAR FOUNDED: 1991; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
workplace literacy.
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National Labor-Management Association Ð NLMA
P.O. Box 819, Jamestown, NY 14702-0819, 716/665-3654, fax: 716/665-
8060.
NLMA is a membership organization that encourages, promotes, and
supports labor-management partnerships in the public and private
sectors on the local, state, and national levels. NLMA also works
to build cooperative coalitions among labor, management, government,
and education. These partnerships and coalitions are developed to
assist communities in retaining and attracting quality jobs and in
becoming more competitive in the global economy. NLMA carries out
this mission through a variety of services such as personal training
programs and education seminars. Members include labor and
management representatives, government officials, consultants,
educators, doctors, nurses and attorneys Ð people in all walks of
life who are committed to building communication, cooperation,
consensus, and coalition-building among divergent groups.
YEAR FOUNDED: 1977; GEOGRAPHIC COVERAGE: national; MEMBERS: 45
labor-management organizations; MEMBERSHIP: $350/yr; WORK RELATES
TO: employee training, labor-management relations; PUBLICATIONS:
Forward Thinking (q.) Professional Journal (a.); CONFERENCES: annual
national conference.
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National Planning Association Ð NPA
1424 16th Street, NW, Suite 700, Washington, DC 20036, 202/265-7685,
fax: 202/797-5516.
NPA is an independent, private, nonprofit, nonpolitical organization
engaged in economic and social research in the public interest. NPA
is dedicated to the task of getting business, labor, and agriculture
to work together to narrow areas of controversy and broaden areas of
agreement, as well as to map out specific programs for action. NPA
brings together influential and knowledgeable leaders from business,
labor, agriculture, and the applied and academic professions to
serve on policy committees which identify emerging problems
confronting the nation at home and abroad. NPA's professional staff
provides research on national goals and priorities, productivity and
economic growth, welfare and dependency problems, employment and
human resource needs, and technological change.
YEAR FOUNDED: 1934; GEOGRAPHIC COVERAGE: national, WORK RELATES TO:
employee training, labor-management relations, work restructuring;
PUBLICATIONS: Looking Ahead (q.); CONFERENCES: committees meet twice
a year.
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National Society for Performance and Instruction Ð NSPI
1300 L Street, NW, Suite 1250, Washington, DC 20005, 202/408-7969,
fax: 202/408-7972.
NSPI is dedicated to increasing productivity in the workplace
through the application of performance and instructional
technologies. Membership is comprised of performance technologists,
training directors, human resource managers, instructional
technologists, change agents, human factors practitioners, and
organizational development consultants.
YEAR FOUNDED: 1962; GEOGRAPHIC COVERAGE: national; MEMBERS: 5,000
individuals; MEMBERSHIP: $125/yr; WORK RELATES TO: employee
training, workplace literacy; PUBLICATIONS: Official International
Membership Directory (a.), Performance and Instruction Journal
(10/yr), Performance Improvement Quarterly; CONFERENCES: annual
conference and expo held in the spring.
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National Tooling and Machining Association Ð NTMA
9300 Livingston Road, Fort Washington, MD 20744, 301/248-6200, fax:
301/248-7104.
NTMA is a membership organization of manufacturers of tools, dies,
jigs, fixtures, molds, gauges, or special machinery and companies
that do precision machining on a contract basis. It compiles
management surveys, conducts management training workshops, and
maintains a speakers' bureau. It has produced motion pictures and
video cassettes on tool, die, and precision machining for
educational showings. NTMA's regional chapters sponsor
apprenticeship programs and basic skills training. Management
training is provided for small manufacturers through NTMA's national
conference.
YEAR FOUNDED: 1944; GEOGRAPHIC COVERAGE: national; MEMBERS: 3,000
manufacturers and companies; CHAPTERS: regional; WORK RELATES TO:
employee training, work restructuring; workplace literacy;
PUBLICATIONS: The Record (m.), Precision Magazine (bi-m.), Business
and Customer Market Forecast Reports (q.), Buyers Guide (a),
Membership Directory (a.); CONFERENCES: annual meeting held in the
winter.
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National University Continuing Education Association Ð NUCEA
One Dupont Circle, NW, Suite 615, Washington, DC 20036, 202/659-
3130, fax: 202/785-0374.
NUCEA promotes expanded opportunities and high quality in continuing
higher education. NUCEA consists of accredited, degree-granting
higher education institutions, and comparable non-profit
organizations with a substantial involvement in continuing higher
education. Its data development and survey research program
provides college and university education units useful planning
information. NUCEA offers its members timely analyses of key public
and regulatory issues of concern to the field, and ensures that
continuing higher education's interests are advanced nationally.
YEAR FOUNDED: 1915; MEMBERS: 400 institutions; CHAPTERS: regional;
WORK RELATES TO: employee training; PUBLICATIONS: Continuing
Education Recruiter (m.), Guide to Independent Study through
Correspondence Instruction (biennial); NUCEA Newsletter (10/yr),
Guide to Certification Programs at American Colleges and
Universities, Directory of Distance Education Through
Telecommunications, Lifelong Learning Trends (bien.); CONFERENCES:
annual meeting held in April/May.
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Nebraska Adult and Community Education
Department of Education, 301 Centennial Mall South, P.O. Box 94987,
Lincoln, NE 68509, 402/471-4807, fax: 402/471-0117, contact: Burney
Bounslough, director.
Nebraska Adult and Community Education funds local service providers
to administer adult education and literacy programs for the state.
These local service providers offer workplace literacy services by
negotiating cooperative proposals with businesses.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center; CONFERENCES: regular staff development activities.
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NETWORK
c/o American Association of Community Colleges, One Dupont Circle,
NW, Suite 410, Washington, DC 20036, 202/728-0200, ext. 210, fax:
202/833-2467.
NETWORK is a consortium of community colleges dedicated to the
growth, development, and continuing education of workforce
development, employment, training, and literacy professionals. It
enhances the role of two-year colleges in training the countries'
present and future workforce. It also provides assistance and
information to foster more effective federal, state, and local
support of accredited community colleges in workforce development
activities.
YEAR FOUNDED: 1988; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
employee training, work restructuring, workplace literacy;
CONFERENCES: annual conference, topical conferences.
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Network of Quality and Productivity Centers
138 Lockerbie Lane, Wilmette, IL 60091, 708/251-4246, fax: same.
The Network of Quality and Productivity Centers is a non-profit
organization that promotes work restructuring. The Network can
provide referrals to quality and productivity centers, many of which
have work restructuring consultants affiliated with them.
YEAR FOUNDED: 1978; WORK RELATES TO: work restructuring.
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Nevada Commission on Economic Development
5151 South Carson, Fourth Floor, Carson City, NV 89710, 702/687-
4325, fax: 702/687-4450.
The Nevada Commission on Economic Development provides assistance in
the area of ISO 9000 through its Procurement Outreach Program. The
Commission offers classes on ISO 9000. It also refers businesses to
places where they can get additional information on ISO 9000.
YEAR FOUNDED: 1983; BUDGET: $2.3M; WORK RELATES TO: work
restructuring.
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Nevada Division of Adult Education
Department of Education, 400 W. King Street, Capitol Complex, Carson
City, NV 89710, 702/687-3134, fax: 702/687-5660, contact: Phyllis
Rich, adult basic education consultant.
The Nevada Division of Adult Education oversees the delivery of
adult education and literacy through local adult education units.
Some of the local adult education units have workplace literacy
programs with businesses.
BUDGET: $1.28M federal, $211K state; WORK RELATES TO: workplace
literacy; CLEARINGHOUSE: state literacy resource center;
CONFERENCES: annual meeting of adult education directors, usually
held in Reno; Annual GED Chief Examiners Meeting.
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Nevada Quick Start Job Training Program
Job Training Office, Capitol Complex, Carson City, NV 89710,
702/687-4310, fax: 702/687-8917.
The Nevada Quick Start Job Training Program funds short-term,
intensive job training to help new and expanding firms achieve
productivity quickly. The state Commission on Economic Development,
the Employment Security Division, local community colleges, and the
state job training office all work together on the Program. The
state agencies work jointly with firms to design customized training
projects covering recruitment, hiring, and job training. Major
elements of a project include the development of a list of
individuals to be trained, preparation of the training program and
materials, and classroom training. Nevada's Quick Start Job
Training Program funds training for Nevada residents in jobs with
wages exceeding $8.24 (70 percent of the average statewide annual
hourly wage of $11.77). Companies may use Program funds prior to
plant opening and up to 90 days following. Participating firms must
contribute, either in-kind or cash, an amount equal to 25 percent of
the state portion of the project budget. The Program covers a
maximum of $1,000 per trainee, depending on the extent of training
required.
YEAR FOUNDED: 1987; BUDGET: $150K; WORK RELATES TO: employee
training.
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New Hampshire Bureau of Adult Education
Department of Education, 101 Pleasant Street, Concord, NH 03301,
603/271-6698, fax: 603/271-1953, contact: Ava Ellison,
administrator.
The New Hampshire Bureau of Adult Education oversees adult education
and literacy programs, which are operated
by local adult education centers. Most state workplace literacy
programs are operated by the local adult education centers in
cooperation with local businesses, which pay for the services.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1980; BUDGET: $2.4M; WORK
RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center; CONFERENCES: two in the fall, one for
administrators and one for instructional staffs; a combined
conference in the spring; and a tri-state (with Maine and Vermont)
conference for tutors in June.
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New Jersey Bureau of Adult Education and Literacy
Department of Education, CN 500, Trenton, NJ 08625-0500, 609/777-
0577, fax: 609/633-9825.
The New Jersey Bureau of Adult Education and Literacy oversees adult
education, literacy, and English as a Second Language programs for
the state. Each year, the Bureau uses special federal 353
demonstration grant monies to fund workplace literacy programs.
Recipients Ð businesses or adult education institutions Ð are funded
for three years, at a maximum of $60,000 per year, and are required
to make a 30 percent cash or in-kind match.
WORK RELATES TO: workplace literacy; CONFERENCES: annual meeting
held each summer, various training conferences throughout the year.
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New Jersey Office of Customized Training
New Jersey Department of Labor, CN 933, Labor Building, Trenton, NJ
08625, 609/292-8232, fax: 609/777-1768.
The New Jersey Office of Customized Training seeks to create and
retain jobs, which might otherwise be lost to foreign competition or
technological innovation, by funding upgrade training for existing
employees to learn new technologies and new processes. In order to
receive funding, companies must develop a training plan and submit a
proposal to the Office. Any union representing targeted workers is
required to participate in the training plan. Plans must include how
the training will be structured and who will be used as instructors.
Training providers must be based in New Jersey, and must be approved
by the Department of Education, and the Office
encourages the companies to use community colleges. Companies must
make a 40 percent match of the training grant. If a company leaves
the state within three years of receiving the training funds, it
must return all monies to the state. Seventy-five percent of the
Office's grants go to manufacturers. The Office also works with the
New Jersey Institute of Technology to develop training for ISO 9000
certification and other work restructuring activities, and helps
develop training for consortia of small businesses, lead by a local
Chamber of Commerce, a trade association, a union, and a community
college.
YEAR FOUNDED: 1978; BUDGET: $19M; WORK RELATES TO: employee
training, work restructuring.
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New Mexico Coalition for Literacy
P.O. Box 6085, Santa Fe, NM 87502, 505/982-3997, fax: 505/982-4095.
The New Mexico Coalition for Literacy is a private, nonprofit
organization which provides much of the workplace literacy training
in New Mexico. The Coalition provides customized workplace literacy
programs by training employees to tutor other employees. The
Coalition's workplace literacy efforts supplement the work of
community colleges and technical institutes that have partnered with
businesses to sponsor workplace literacy programs.
WORK RELATES TO: workplace literacy; CONFERENCES: annual meeting
each summer, various training conferences throughout the year.
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New York Industrial Effectiveness Program
Department of Economic Development, One Commerce Plaza, Albany, NY
12245, 518/474-1131; fax: 518/486-6644, contact: Larry Barker.
The Industrial Effectiveness Program assists existing small (most
have under 100 employees) manufacturing companies with at least two
years of product sales to retain workers. The program funds two
distinct activities. First, it provides $10,000 grants to pay
consultants to assess companies' strengths and weaknesses and
develop productivity improvement plans. Second, it provides grants
of up to a $50,000 to help small businesses implement their plans.
(Usually the companies pay one third of the costs and the state pays
two-thirds.) At least 30 to 40 percent of the plans that are
implemented include some kind of restructuring activity, e.g. TQM,
teams, business process reengineering or ISO 9000. If the plans
require a substantial amount of training, the training is paid for
by the Economic Development Department's Skill
Training Program. The Industrial Effectiveness Program encourages
companies to use the SUNY (State University of New York) system
(including community colleges) to provide training and consultative
services.
YEAR FOUNDED: 1987; BUDGET: $6M; WORK RELATES TO: employee training,
work restructuring; PUBLICATIONS: Manufacturing New York (q.) and
Accomplishments Report (semi-a.); CONFERENCES: several dozen
annually around the state, averaging 100 participants.
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New York Office of Labor-Management Affairs
New York State Department of Labor, Building 12, Room 540A, State
Campus, Albany, NY 12240, 518/457-6747, fax: 518/457-0620.
The New York Office of Labor-Management Affairs operates a grants
program that supports 11 to 20 labor-management committees each
year. The grants program funds organizations establishing or
expanding labor-management committees to improve productivity,
promote labor-management cooperation, upgrade employee skills, or
implement quality management strategies. In addition, the Office
funds a program to help companies implement quality improvement
programs and sponsors a quality award, the Excelsior Award. The
Excelsior Award and labor-management cooperation are the driving
force behind quality efforts throughout New York.
YEAR FOUNDED: 1991; BUDGET: $350K plus staff; WORK RELATES TO:
labor-management relations, work restructuring.
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New York Office of Workplace Preparation and Continuing Education
New York State Education Department, Education Building, Room 315,
Albany, NY 12234, 518/474-4809, fax: 518/474-0319, contact: Bob
Knower, workplace literacy coordinator.
The New York Office of Workplace Preparation and Continuing
Education runs a $1.7 million workplace literacy training grant
program. The Office issues an RFP to businesses and educational
institutions in the spring, and funds successful candidates from
July 1 to June 30. Applicants must include organized labor and
service provider partners. Grant recipients may arrange for training
to be located at the school district, the workplace, or at the labor
partner's facility.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center does
in-service; CONFERENCES: workplace literacy conference held annually
in August, 65-70 participants.
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North Carolina Business and Industry Services
Department of Community Colleges, 200 West Jones Street, Raleigh, NC
27603-1337, 919/733-7051, fax: 919/733-0680.
North Carolina Business and Industry Services provides new
industries with start-up skills training to prepare their initial
cadre of entry-level workers. It also offers skill-related training
to existing companies that will create at least 12 new jobs in one
year, and provides work restructuring services to companies
undergoing change. Business and Industry Services uses community
college instructors to provide some training directly, pays part-
time college instructors and private vendors to conduct training,
and reimburses companies when their personnel are used for training.
Reimbursement is based on the hourly wage of the instructor (less
fringe benefits), and any instructional or other materials bought
from vendors. Companies interested in applying for assistance
should contact Business and Industry Services directly, or one of
the contact persons located at each of the 58 community colleges.
YEAR FOUNDED: 1958; BUDGET: $7M; WORK RELATES TO: employee training,
work restructuring.
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North Carolina Business Industry Development Division
North Carolina Department of Commerce, 430 North Salisbury Street,
Dobbs Building, Raleigh, NC 27611, 919/733-4151, fax: 919/733-9265.
The North Carolina Business Industry Development Division oversees
the state's Small Business Development Centers. These Centers,
located at the state's community colleges, provide work
restructuring assistance to small businesses.
YEAR FOUNDED: 1957; BUDGET: $11.4M; WORK RELATES TO: work
restructuring.
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North Carolina Continuing Education Division
Department of Community Colleges, 200 West Jones, Raleigh, NC 27063-
1337, 919/733-7051, fax: 919/733-0680, contact: Randy Whitfield,
coordinator of adult basic education.
The North Carolina Continuing Education Division consists of 58
community colleges which provide adult basic education and workplace
literacy services. Through these colleges, the Division supports
workplace literacy programs in about 400 workplaces.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1988; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: state literacy resource center,
access to any literacy provider; CONFERENCES: regional workshops and
training sessions, 50-75 participants each.
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North Dakota and Minnesota Alternative Dispute Resolution Project
1131 Westrack Drive, Suite 204, Fargo, ND 58103, 701/239-4406, fax:
701/232-8337.
The North Dakota and Minnesota Alternative Dispute Resolution
Project provides alternative dispute resolution (ADR) services to
businesses with labor unions in North Dakota and Minnesota. ADR
allows disputants to avoid court procedures and government
regulatory agencies. The Project works in coordination with local
labor-management committees and with the state and federal
governments.
YEAR FOUNDED: 1994; BUDGET: $500K; WORK RELATES TO: labor-management
relations.
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North Dakota Division of Adult Education
Department of Public Instruction, 600 Boulevard Avenue East, 9th
Floor, State Capitol Building, Bismarck, ND 58505-0440, 701/328-
2393, fax: 701/328-4770.
The North Dakota Division of Adult Education allocates funds to
local adult education grant recipients, which provide adult
education and literacy programs for the state. These local grant
recipients operate most of the workplace literacy programs in the
state, working with employers to assess their needs and design
programs.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1994; BUDGET: $1.6M; WORK
RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center; CONFERENCES: fall annual adult education
conference, 100-120 participants; February regional conferences, 50-
60 participants.
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North Dakota State Board of Vocational and Technical Education
State Capitol Building, 600 East Boulevard Avenue, Bismarck, ND
58505-1260, 701/328-2259, fax: 701/328-3000.
The North Dakota State Board of Vocational and Technical Education
manages two grants. The first, Workforce 2000, is a state-funded
collaborative effort with the Job Service, State Board for
Vocational and Technical Education, and other state agencies.
Workforce 2000 funds manufacturing and processing companies and some
companies in the medical industry that are creating or retaining
jobs. The second, industry specific training, is funded by the
State Board for Vocational and Technical Education. It funds
similar industries to those funded by Workforce 2000, but also
companies in telecommunications and a broader range of medical
companies. Both programs are delivered through the Customized
Training Network, which consists of five state community colleges,
five Native American colleges, six vocational centers, vocational
high schools, and regular high schools with vocational offerings.
The Network tries to deliver services on site, but when there are
small numbers of trainees, the trainees may have to attend one of
the participating institutions. The application process for both
grants is similar. Companies must show need and that their
proposals will result in increased money and responsibility for
employees. The Board helps companies meeting these conditions build
a budget, provides them with training funds out of one or both of
the grants, and refers the companies to other funding resources,
such as local development organizations. In addition to its other
training activities, the Customized Training Network is licensed to
use Zenger-Miller products and can provide ISO 9000 restructuring
services.
YEAR FOUNDED: 1965; BUDGET: $12M; WORK RELATES TO: employee
training, work restructuring.
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Office of Educational Research and Improvement Ð OERI
U.S. Department of Education, 555 New Jersey Avenue, NW, Room 611,
Washington, DC 20208-5644, 202/219-2111, fax: 202/219-2030.
OERI, a part of the U.S. Department of Education, gathers, analyzes,
and makes available to the public statistical and other types of
information about the condition of American education. It
disseminates information and research findings about successful
education practices developed in the schools and colleges and
supports nationally significant model projects. OERI also supports a
network of National Research and Development Centers located at
universities across the United States.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: employee training,
workplace literacy; PUBLICATIONS: has more than 150 printed products
every year which range from low-priced publications for parents in
the "Helping Your Child Learn" series to comprehensive statistical
reports such as the annual Condition of Education.
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Office of Technology Assessment Ð OTA
Congress of the United States, Washington, DC 20510-8025, 202/228-
6352, fax: 202/228-6344.
The Office of Technology Assessment is a non-partisan analytical arm
of the U.S. Congress. Its basic functions are to help legislative
policymakers anticipate and plan for the consequences of
technological change and to examine the many ways, expected and
unexpected, in which technology affects people's lives. OTA provides
Congress with independent information about the potential effects,
both beneficial and harmful, of technological applications. OTA has
studies underway in many areas, including industry, employment,
education, and human resources.
YEAR FOUNDED: 1972; GEOGRAPHIC COVERAGE: national; WORK RELATES TO:
employee relations, labor-management relations, work restructuring,
workplace literacy.
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Office of the American Workplace Ð OAW
U.S. Department of Labor, 200 Constitution Avenue, NW, Room N-5402,
Washington, DC 20210, 202/219-6098, fax: 202/219-8762.
OAW is a new agency in the U.S. Department of Labor created by
Secretary Reich to promote better jobs for American Workers. OAW,
in partnership with business,
labor, and government, encourages companies and public
agencies to adopt high-performance work practices and cooperative
labor-management relations. As the new home of the Office of Labor-
Management Standards, OAW safeguards the financial integrity and
internal democracy of American labor unions. OAW also administers
special employee protection programs for mass transit employees
affected by federal grants. In order to promote workplace change,
OAW will: 1) research the correlation between high-performance work
practices and corporate financial results and share the findings
with investors, board members, managers, and union leaders; 2)
develop partnerships with business, labor organizations, state
programs, and community-based service providers to identify best
workplace practices and encourage their adoption; 3) develop a
Workplace Clearinghouse to gather and provide information on best
workplace practices and ways to manage workplace change; develop a
Union Leadership Institute, in partnership with four international
unions, to train union leaders how to design and manage workplace
programs that give employees a voice in operating and business
decisions; and 4) promote increased employee ownership and
participation.
GEOGRAPHIC COVERAGE: national; WORK RELATES TO: labor-management
relations, work restructuring; PUBLICATIONS: American Workplace
Newsletter; Road to High Performance Workplaces: A Guide to Better
Jobs and Better Business Results; High Performance Work Practices
and Firm Performance.
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Ohio Division of Vocational and Adult Education
Department of Education, 933 High Street, Suite 210, Worthington, OH
43085-4046, 614/466-5015, fax: 614/752-1640, contact: Michael Jones,
educational consultant.
The Ohio Division of Vocational and Adult Education operates the
Adult Basic and Literacy Education program, which annually funds
numerous local education agencies and other organizations that
provide training in literacy, Adult Basic Education, English as a
Second Language, and workplace literacy.
BUDGET: $14M; WORK RELATES TO: workplace literacy; CLEARINGHOUSE:
Ohio Literacy Resource Center, service provider and program
information, 800/765-2897; CONFERENCES: fall and spring Adult Basic
and Literacy Education Conference, 220 participants.
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Ohio Industrial Training Program Ð OITP
Ohio Department of Development, 77 South High Street, 28th Floor,
P.O. Box 1001, Columbus, OH 43266-0101, 614/466-4155, fax: 614/466-
1789, contact: Linda O'Conner, manager.
OITP provides partial financial grant assistance and resources for
customized employee training to new or expanding Ohio manufacturing
businesses, as well as to other industries experiencing large scale
new job creation. Businesses apply for training grants directly to
regional OITP offices where a regional training coordinator helps
them link their training efforts with Ohio's education system
(vocational, technical, and universities). OITP's Advanced
Scientific and Specialized Employee Training program offsets
business research and development costs for training in such highly
skilled occupations as chemists and engineers. OITP also matches
training grants of the Appalachia Regional Commission for businesses
located in the 29 Ohio Appalachian counties.
YEAR FOUNDED: 1981; BUDGET: $10M; WORK RELATES TO: employee
training, workplace literacy; PUBLICATIONS: annual directory of
providers.
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Ohio Labor-Management Cooperation Program
Ohio Department of Development, P.O. Box 1001, Columbus, OH 43216-
1001, 614/466-2718, fax: 614/466-0829, contact: Karen Conrad.
The Ohio Labor-Management Cooperation Program funds 27 area labor-
management committees and university-based centers to provide
technical assistance to businesses and unions. These labor-
management committees and university centers provide workplace needs
assessments, customized training in employee involvement processes,
case study analysis, technical assistance in conversion to employee
ownership, development of classroom materials on labor-management
cooperation history and development, and facilitator training, as
well as sponsor conferences and workshops on economic development
issues.
YEAR FOUNDED: 1986; BUDGET: $1.3M; WORK RELATES TO: labor-management
relations, work restructuring.
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Oklahoma Department of Education
Oliver Hodge Memorial Education Building, 2500 North Lincoln Blvd.,
Room 115, Oklahoma City, OK 43105-4599, 405/521-6205, fax: 405/521-
6205.
The Oklahoma Department of Education's Lifelong Learning Program
funds local education agencies and other organizations to provide
training in English as a Second Language, Adult Basic Education, GED
(General Educational Development) preparation, and workplace
literacy in adult education classes or at employer sites.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1984; BUDGET: $3M; WORK
RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center, public access, no charge; CONFERENCES: Adult Basic
Education teacher training workshops, each summer, 300 participants;
co-sponsor of annual meetings with local literacy councils, 200-300
participants.
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Oklahoma Department of Vocational and Technical Education
1500 West Seventh Avenue, Stillwater, OK 74074, 405/743-5430,
contact: Tom Freedman, assistant state director of business and area
schools services.
The Oklahoma Department of Vocational and Technical Education
provides customized training to new, expanding, and existing
businesses in statistical process control, programmable logic
controllers, computer-aided drafting/machinery, computerized
numerical control, and other automated manufacturing applications,
as well as in basic skills literacy, customer service, supervisor
development, management techniques, total quality management, and
ISO 9000 practices. Training is delivered through a network of 29
well-equipped area vo-tech schools and is coordinated by a certified
industrial coordinator. These vo-tech schools also offer small
business development and management programs and open enrollment in
adult training and development in over 32 high demand skill areas.
YEAR FOUNDED: 1968; BUDGET: customized training $10M; WORK RELATES
TO: employee training, work restructuring, workplace literacy;
CLEARINGHOUSE: basic and advanced computerized numerical control
programs; CONFERENCES: statewide vocational education conference in
summer and mid-winter.
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Oklahoma State Quality Award Foundation
6601 North Broadway, Suite 244, Oklahoma City, OK 73116, 405/841-
5295, fax: 405/841-5205, contact: Mike Strong, executive director.
The Oklahoma State Quality Award Foundation promotes quality
management in the public and private sectors. The Foundation
annually presents the Oklahoma State Quality Award recognizing
companies as role models in quality management. The Foundation also
partners with professional societies, vocational technical schools,
and universities in sponsoring seminars and workshops.
YEAR FOUNDED: 1994; BUDGET: $200K; WORK RELATES TO: work
restructuring; CONFERENCES: annual award conference.
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Oregon Quality Initiative
One World Trade Center, 121 SW Salmon Street, Suite 1140, Portland,
OR 97204, 503/224-4606, fax: 503/224-5435.
The Oregon Quality Initiative promotes and accelerates the use of
customer-focused continuous quality improvement practices; creates
opportunities for organizations to share their experiences with
quality programs and activities; serves as a broker of information
on quality resources, training programs, case studies, and other
learning opportunities; recognizes and rewards excellence in
continuous quality improvement; and supports the development of a
comprehensive curriculum on total quality concepts and ensures that
it is convenient to all businesses and organizations statewide. The
Initiative was formed by over 100 Oregon businesses and
representatives from government and higher education at the
invitation of the state Economic Development Department. The
Initiative's volunteer technical advisory teams have been
responsible for the creation of the Oregon Quality Award, a Resource
Directory, an ISO 9000 Mentorship program, and the Executive Forum
for Small Business. The Initiative is also working in partnership
with the state's community colleges and the Economic Development
Department to develop a comprehensive quality curriculum. This
curriculum will cover customer satisfaction, teams, leadership, the
seven basic tools of quality, ISO 9000, and other quality practices.
YEAR FOUNDED: 1992; MEMBERS: over 100 companies and governmental
organizations; WORK RELATES TO: employee training, work
restructuring.
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Oregon Workforce Development
Department of Economic Development, 775 Summer Street, NE, Salem, OR
97310, 503/986-0207, fax: 503-581-5115, contact: Claire Berger.
Oregon Workforce Development supports workforce development in
Oregon through three programs. Targeted Training provides grants to
educational institutions to work with new and expanding businesses.
Industry Training gives grants to groups of two or more businesses
or to an industry association to provide training in an area of
common need. The Capacity Building Program funds unions, trade
associations and other organizations such as the Oregon Quality
Initiative to identify training needs and plan a training program.
As of this writing, this Program has been limited to capacity
building; training delivery has not been funded. To inform its
funding practices, Workforce Development has conducted an employer
survey of training practices, focusing on companies identified as
high performance workplaces.
YEAR FOUNDED: 1989; WORK RELATES TO: employee training, work
restructuring; PUBLICATIONS: Developments (m.).
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Organization Development Institute Ð ODI
11234 Walnut Ridge Road, Chesterland, OH 44026-1299, 216/461-4333,
fax: 216/729-9319.
ODI is a membership organization that disseminates information and
promotes a better understanding of organization development
worldwide. It conducts workshops, seminars, and specialized
education programs. ODI developed a code of ethics and an
organization development competency test for individuals wishing to
qualify as registered organization development consultants.
YEAR FOUNDED: 1968; GEOGRAPHIC COVERAGE: international; MEMBERS: 500
individuals, 40 local groups; MEMBERSHIP: $110/yr regular, $150/yr
professional/consultant, $60/yr full-time student; WORK RELATES TO:
employee training, work restructuring; PUBLICATIONS: International
Registry of Organization Development Professionals and Organization
Development Handbook (a.), Organization Development Journal (q.),
Organizations and Change (m.);
CONFERENCES: semi-annual meetings held in the U.S. in the summer and
in the fall abroad.
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Pennsylvania Area Labor-Management Committee and Pennsylvania
MILRITE Council
402 Finance Building, Harrisburg, PA 17120, 717/783-7410, fax:
717/787-9044, contact: Pat Guston.
The Pennsylvania Area Labor-Management Committee and Pennsylvania
MILRITE Council oversees a network of 11 community-based labor-
management committees that provide services and assist in dispute
resolution. The Committee and Council work with both union and non-
union companies and set up labor-management partnerships to promote
productivity and high-performance workplaces.
YEAR FOUNDED: 1980; BUDGET: $1.1M; WORK RELATES TO: labor-management
relations.
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Pennsylvania Bureau of Adult, Basic, and Literacy Education
Department of Education, 333 Market Street, 12th Floor, Harrisburg,
PA 17126-0333, 717/787-5532, fax: 717/783-5420, contact: Ella Morin,
special programs and projects section chief.
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The Pennsylvania Bureau of Adult, Basic, and Literacy Education
funds local education agencies and other organizations that provide
adult education classes in basic skills, GED (General Educational
Development) preparation, and workplace literacy.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: state literacy
resource center; CONFERENCES: annual summer institute, 100
participants.
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Pennsylvania Office of Technology Development
Commonwealth of Pennsylvania, Department of Commerce, 352 Forum
Building, Harrisburg, PA 17120, 717/787-4147, fax: 717/772-5080.
The Pennsylvania Office of Technology Development provides a variety
of practical, hands-on services to small and medium-sized
manufacturing and biotechnology companies to help them improve
product quality and productivity. The Office uses eight industrial
resource centers, located throughout the state, to provide services
in management strategies development, workforce development,
technological improvement, business planning, and quality
management.
BUDGET: $7.3M; WORK RELATES TO: employee training, work
restructuring.
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Prairie State 2000 Authority
100 West Randolph Street, Suite 4-800, Chicago, IL 60601, 312/814-
2700, fax: 312/814-2703.
The Prairie State 2000 Authority is a small agency designed to
provide quick turn-around technology and quality retraining services
to small and mid-sized employers and their employees. The Authority
provides assistance through two funding programs. The Employer
Training Assistance Program awards grants and loans to qualifying
companies that must retrain their existing employees in new
technologies or quality or productivity improvement systems in order
to remain competitive. The Individual Training Assistance Program
awards grants (vouchers) to qualifying employed workers who must
retrain in new technologies or quality or productivity improvement
systems in order to remain employable.
YEAR FOUNDED: 1986; BUDGET: $6M; WORK RELATES TO: employee training,
work restructuring.
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Quality Arkansas
Arkansas Industrial Development Commission, 1 Capitol Mall, Room 4C-
300, Little Rock, AR 72201, 501/682-7323, fax: 501/682-7499,
contact: Gay Johnson.
Quality Arkansas promotes total quality training through community
programs where local industry, educational institutions, chambers of
commerce, or industrial development foundations develop and teach
total quality concepts throughout the community. It also
administers a resource library and provides a referral service for
instructors, curriculum advice, and benchmarking contacts.
WORK RELATES TO: work restructuring; PUBLICATIONS: Quality Arkansas
Newsletter; CLEARINGHOUSE: resource library and referral service;
CONFERENCES: bimonthly seminars featuring nationally-known quality
experts.
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The Quality Institute
490 Rifle Ridge Drive, Spartanburg, SC 29303, 803/599-0205, fax:
803/599-9720, contact: Randy Garrison.
The Quality Institute is dedicated to improving the long-term
viability of South Carolina's businesses through its seminars,
analysis, and hands-on assistance in implementing continuous
improvement processes. The Institute offers seminars, conferences,
quality system audits, networks, and consultations. It brings
together management and the workforce through such efforts as:
building teams for a more cohesive and productive workplace,
training trainers to carry quality practices from the top down,
providing facilitation skills for managers to
build workforce empowering teams, developing a vision to improve
quality, and changing the workforce culture to focus on customer-
driven quality.
YEAR FOUNDED: 1992; BUDGET: $450K; WORK RELATES TO: labor-management
relations, work restructuring.
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Rhode Island Department of Education
22 Hayes Street, Room 222, Roger Williams Building, Providence, RI
02908, 401/277-2681, fax: 401/277-2537, contact: Vanessa Cooley.
The Rhode Island Department of Education annually funds numerous
local education agencies that provide training in adult basic
literacy or English as a Second Language in classroom settings or at
business locations.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1989; BUDGET: $45K
(workplace literacy); WORK RELATES TO: workplace literacy.
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Society for Human Resource Management Ð SHRM
606 North Washington Street, Alexandria, VA 22314, 703/548-3440,
fax: 703/836-0367.
SHRM is the voice of the human resource profession, representing the
interests of more than 50,000 professional and student members from
around the world. SHRM provides its membership with education and
information services, conferences and seminars, government and media
representation, and publications that equip human resource
professionals to become leaders and decision makers within their
organizations. SHRM encourages employers to increase their
investments in employee professional development, on-the-job
training, formal certificate- or degree-granting programs, and other
workforce training opportunities.
YEAR FOUNDED: 1948; GEOGRAPHIC COVERAGE: international; MEMBERS:
55,000 individuals; MEMBERSHIP: $160/yr; CHAPTERS: regional; WORK
RELATES TO: employee training, work restructuring; CLEARINGHOUSE:
HRM*Net; PUBLICATIONS: HR Magazine (m.); HR News (m.); International
HR Update (bi-m.), Who's Who in HR (a.), Issues in HR (q.), HR Legal
Report (q.); CONFERENCES: annual conference held in the spring,
seminars, state and regional conferences, and a legislative
conference.
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Society of Manufacturing Engineers Ð SME
P.O. Box 930, One SME Drive, Dearborn, MI 48121-0930, 313/271-1500,
fax: 313/271-2861.
SME is a professional society dedicated to advancing scientific
knowledge in the field of manufacturing and to applying its
resources for researching, writing, publishing and disseminating
information. It offers a wide range of courses to manufacturing
engineers and technologists, including Statistical Process Control
(SPC).
YEAR FOUNDED: 1932; MEMBERS: 70,000 individuals; MEMBERSHIP: $60/yr
individual, $200-500/yr varies by plant size (company); CHAPTERS:
275 North American chapters, also overseas; WORK RELATES TO:
employee training, work restructuring; PUBLICATIONS: Manufacturing
Engineering (m.); The Finishing Line (q.), Composites of
Manufacturing (q.), Robotics Today (q.), Electronics in
Manufacturing (q.), Machining Technology; CONFERENCES: annual
meeting held in May.
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South Carolina Workplace Resource Center
206 Wilkins Street, Greenville, SC 29605, 803/241-3391, fax:
803/241-3406, contact: Ann Nickles, coordinator.
The South Carolina Workplace Resource Center provides free workplace
literacy technical assistance services to industry. Such services
include performing needs assessments, conducting task analyses,
developing job-specific curricula, performing evaluations, and
recommending commercially-developed class materials.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: state workplace
resource center with core curriculum courses for industry and adult
education resources.
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South Dakota Adult Education Program
Office of Adult, Technical and Vocational Education, 700 Governors
Drive, Pierre, SD 57501-2291, 605/773-4716, fax: 605/773-6139.
The South Dakota Adult Education Program annually funds local
education agencies that provide training in GED (General Educational
Development) preparation, English as a Second Language, Adult Basic
Education, or workplace literacy in adult education classes or at
employer sites.
BUDGET: $929K; WORK RELATES TO: workplace literacy; CONFERENCES:
South Dakota Association for Lifelong Learning, Governor's Annual
Literacy Conference.
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South Dakota Governor's Office of Economic Development
711 Wells Avenue, Pierre, SD 57501-3369, 605-773-5032, fax: 605-773-
3256, contact: Ken Shark.
The South Dakota Governor's Office of Economic Development uses
state and federal Job Training Partnership Act funds to assist
companies in creating new jobs through training. In order to obtain
funds, companies must work with one of four state technical
institutes to develop a proposal to submit either to the Office of
Economic Development or to the Department of Labor. The Office
makes decisions on a proposal by proposal basis. It funds projects
on a dollar cost matching basis. The Office only funds proposals
that create jobs, and the level of funding depends on the number of
jobs created. It primarily funds companies that are training new
employees, and manufacturing firms, however, there are no
restrictions on type of industry. The Office funds instructors from
companies, the technical institutes, and
private consultants. Sometimes the training is opened up to other
companies. JTPA funds are used to fund upgrading in order to retain
jobs.
YEAR FOUNDED: 1986; WORK RELATES TO: employee training;
PUBLICATIONS: South Dakota Manufacturers and Processors Directory
(a.), Economic Development Newsletter (m.).
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South Dakota Work Development Council
Department of Labor, 700 Governors Drive, Pierre, SD 57501-2291,
605/773-5017, fax: 605/773-4311, contact: James Welsh.
The Work Development Council administers all local Job Training
Partnership Act funds and annually funds customized skills training
in demand occupations for new or expanding businesses. Training
services and programs are provided through four vocational schools.
BUDGET: $500K; WORK RELATES TO: employee training, workplace
literacy; CLEARINGHOUSE: Job Training Partnership Act material,
access is not restricted.
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Tennessee Board of Regents
1415 Murfreesboro Road, Suite 350, Nashville, TN 37217, 615/366-
4400, fax: 615-366-4464, contact: Michael Magill.
The Tennessee Board of Regents is the governing body overseeing
Tennessee colleges and universities. It represents 46 campuses Ð 6
universities, 14 community colleges, and 26 technical centers Ð and
170,000 students. The Board is developing one statewide ISO 9000
curriculum, known as Tennessee 9000. Instruction and delivery will
start in Spring 1995. The course will consist of five units lasting
a total of about 7 days. On-site assistance will be provided as
well as group instruction. Small companies will take the course in
groups, while the large ones can have it customized to their needs.
Courses will also be offered to businesses at the community
colleges. The ISO 9000 program will complement a full cadre of
quality improvement programs being offered throughout the college
and university system.
YEAR ISO 9000 PROGRAM STARTED: 1995; WORK RELATES TO: employee
training, work restructuring.
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Tennessee Division of Adult and Community Education
Department of Education, 1130 Menzler Road, Nashville, TN 37243-
0387, 615/741-7054, fax: 615/532-4899, contact: Teddy Cook, director
of literacy programs.
The Tennessee Division of Adult and Community Education funds local
education agencies and non-profit organizations that provide
training in Adult Basic Education, GED (General Educational
Development) preparation, and workplace literacy to undereducated
adults.
YEAR FOUNDED: 1987; BUDGET: $15M; WORK RELATES TO: workplace
literacy; CLEARINGHOUSE: informal, public access, no charge;
CONFERENCES: annual adult education conference open to all teachers,
supervisors, providers, volunteers, community-based organizations
and others, 1,600 participants.
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Texas Division of Adult and Community Education
Department of Education, 1701 North Congress Avenue, Austin, TX
78701, 512/463-9294, fax: 512/475-3575, contact: Evelyn Curtis.
The Texas Division of Adult and Community Education annually funds
local education agencies and non-profit organizations that provide
training in Adult Basic Education, English as a Second Language,
literacy, and workplace literacy in adult education classes or at
employer sites.
YEAR WORKPLACE LITERACY PROGRAM STARTED: 1989; WORK RELATES TO:
workplace literacy; CLEARINGHOUSE: Texas Adult Education
Clearinghouse; CONFERENCES: annual state conference on
administrators and practitioners, 350 participants; three regional
conferences.
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Texas One
Department of Commerce, P.O. Box 12728, Austin, TX 78711, 512/936-
0081, fax: 512/936-0430.
Texas One is an on-line, menu-driven, global Internet service for
small to mid-sized manufacturing businesses. Businesses can access
a wide range of relevant information services including extensive
public and private resources in employee training, labor-management
relations, work restructuring, and workplace literacy. Other sample
information categories or key words are: business and economics;
environment; export, trade and NAFTA; governmentÐstate of Texas and
federal; grant opportunities; graphic arts; labor, employment,
disability and safety; legalÐincluding patents, copyrights and
trademarks; library, reference, and news service; manufacturing; and
technology transfer. Texas One can be reached on the Internet at
gopher.texas-one.org.
BUDGET: $10M; WORK RELATES TO: employee training, labor-management
relations, work restructuring, workplace literacy.
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Texas Smart Jobs Fund Program
Department of Commerce, P.O. Box 12728, Austin, TX 78711-2728,
512/936-0191, contact: Richard Hall.
The Texas Smart Jobs Fund Program provides grants to businesses to
train new or existing employees in occupational and basic skills for
high-skill, high-wage demand occupations. Eligible training grant
costs are: book fees and classroom materials; wages, salaries, and
reasonable benefits for instructors, instructional aides, and
counselors; reasonable equipment lease costs; reasonable
costs of pre- and post-training assessments; costs of purchasing
approved curricula; and costs of job analysis, task analysis,
curriculum design, and job development.
YEAR FOUNDED: 1993; BUDGET: $4.5M; WORK RELATES TO: employee
training, work restructuring, workplace literacy.
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Total Quality Management Matchmaker Program
Louisiana Department of Economic Development, P.O. Box 94185, Baton
Rouge, LA 70804-9185, 504/342-3000, fax: 504/342-5349, contact: Mary
Jo Hanover.
The Total Quality Management Matchmaker Program educates
Louisiana's small businesses about the needs of large businesses.
Two to three times a year, the Program co-sponsors one-day
conferences with the state's Small Business Development Centers at
which Louisiana's smaller companies and suppliers can learn what
products the state's large businesses would like to buy. At these
conferences, the Program also offers seminars on total
quality management and refers businesses to local quality
management training programs, sponsored by the Small Business
Development Centers, the university, or the American Society for
Quality Control.
YEAR FOUNDED: 1993; BUDGET: $20K; WORK RELATES TO: work
restructuring; CONFERENCES: two to three times a year.
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United Auto Workers Ð UAW
8000 E. Jefferson, Detroit, MI 48214, 313/926-5000, fax: 313/331-
1520.
UAW is one of the largest labor unions in the United States.
Membership includes workers employed in the manufacture or assembly
of automobiles, heavy trucks, automotive parts, aircraft, defense
and aerospace products, agricultural implements, construction and
heavy equipment, electronics, household appliances, and allied
metalworking trades. UAW also represents public and private sector
office, technical, professional, and maintenance workers in colleges
and universities, the financial and insurance industry, hospitals,
libraries, legal services, and state, county, and local governments.
The philosophy of UAW is that an educated membership is a better
membership. One of the main components of UAW's training services is
the Family Training Center, located in northern Michigan, which
allows any member to attend a two-week education course in labor
matters. Also, the "big three" automobile manufacturers offer
various skills upgrading courses through their training centers, as
well as cross-training in areas other than automotive.
YEAR FOUNDED: 1935; GEOGRAPHIC COVERAGE: national; MEMBERS:
1,200,000; CHAPTERS: locals; WORK RELATES TO: employee training,
labor-management relations, work restructuring, workplace literacy;
PUBLICATIONS: Ammo (m.), Skill (q.), Solidarity (periodic);
CONFERENCES: periodic conferences.
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U.S. Hispanic Chamber of Commerce
1030 15th Street, Suite 206, Washington, DC 20005, 202/842-1212,
fax: 202/842-3221.
The U.S. Hispanic Chamber of Commerce is a business organization
that promotes the development of business and leadership in the
Hispanic community. It promotes the positive image of Hispanics and
encourages corporate involvement with Hispanic firms. The Chamber
conducts business-related workshops, conferences, and management
training, and compiles statistics and reports on business
achievements.
YEAR FOUNDED: 1979; GEOGRAPHIC COVERAGE: international; MEMBERS:
650,000 individuals and companies; MEMBERSHIP: $175/yr. individual,
$250-$5,000/yr. organization/company; WORK RELATES TO: employee
training, work restructuring; PUBLICATIONS: National Hispanic
Business Directory (a.); Networking (m.); CONFERENCES: annual
conference with exhibits held in the fall.
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Utah Adult Education Services
Utah State Office of Education, 250 East 500 South, Salt Lake City,
UT 84111, 801/538-7844, fax: 801/538-7868, contact: Brent Gubler,
director.
The Utah Adult Education Services annually funds local education
agencies and community-based organizations that provide training in
Adult Basic Education, English as a Second Language, and workplace
literacy.
WORK RELATES TO: workplace literacy; CLEARINGHOUSE: access to
public, no charge except
for purchases; CONFERENCES: Light on Literacy and the Utah
Association for Adult and Continuing Education, held annually, 150
participants; an adult education conference held at Utah State
University each June; an annual meeting of Adult Education
directors; and eight regional conferences and local workshops.
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Vermont Department of Education
120 State Street, Montpelier, VT 05620, 802/828-3131, fax: 802/828-
2146, contact: Wendy Ross, director of the Vermont literacy board.
The Vermont Department of Education funds local education agencies
and community-based organizations that provide training in Adult
Basic Education and workplace literacy.
YEAR FOUNDED: early 1990s; WORK RELATES TO: workplace literacy;
CLEARINGHOUSE: state literacy resource center, free of charge.
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Vermont Training Program
Vermont Department of Economic Development, 109 State, Montpelier,
VT 05609, 802/828-3231, fax: 802/828-3258, contact: Phil Fagin.
The Vermont Training Program provides training funds for new and
expanding manufacturing businesses. Individually designed programs
include on-the-job training, skills upgrading, or other specialized
training, including ISO 9000. Training is mutually agreed upon by
the state and the employer. Vocational centers, community colleges,
or post-secondary technical institutions provide instructors for the
programs.
BUDGET: $300K; WORK RELATES TO: employee training, work
restructuring.
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Virginia Division of Adult Education
Department of Education, Commonwealth of Virginia, P.O. Box 2120,
Richmond, VA 23216-2120, 804/225-2075, fax: 804/371-8593.
The Virginia Division of Adult Education annually funds local
education agencies, including public schools and five community
colleges, that provide Adult Basic Education and workplace literacy
in adult education classes or at business sites. Local education
agency specialists work directly with companies to link them with
the local education agency program most appropriate for their needs.
YEAR FOUNDED: 1978; BUDGET: $10M; WORK RELATES TO: workplace
literacy; CLEARINGHOUSE:
electronic collections on-line, free to anyone involved in basic
skills training; CONFERENCES: three regional summer institutes,
conferences for administrators in the fall and spring.
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Virginia Workforce Services Program
Department of Economic Development, 901 East Byrd Street, P.O. Box
798, Richmond, VA 23206-0798, 804/371-8120, fax: 804/371-8137.
The Virginia Workforce Services Program provides consulting services
and training and program funding assistance to new and expanding
companies. The Program provides an extensive training needs
analysis as well as assistance in recruiting and designing a pre-
employment assessment training program. Businesses use program
funds for consulting services, training analysis, recruitment/pre-
employment assessment, video production services, train-the-trainer
workshops, productivity/continuous improvement programs, and
retraining.
YEAR FOUNDED: 1965; WORK RELATES TO: employee training, work
restructuring.
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Washington State Job Skills Program Ð JSP
Workforce Training and Education Coordinating Board, Building #17
Airdustrial Park, P.O. Box 43105, Olympia, WA 98504-3104, 206/586-
3321, fax: 206/586-5862, contact: Lee Williams.
JSP supports four kinds of training: 1) new employee training for
prospective employees before a new plant opens or when a company
expands; 2) current employee retraining when the retraining is
required to prevent the dislocation of those employees; 3) current
employee upgrading when new vacancies will be created as a result of
promotions into new positions; and 4) training for employees of new
and existing companies in industries that the state has chosen to
promote. JSP brings together employers who have specific training
needs with educational institutions that can provide customized
employee training. It supports up to one-half of the total cost of
short term, job-specific training; the participating employers
provide a dollar-for-dollar cash or in-kind match. JSP concentrates
its resources in economically disadvantaged areas with high
unemployment rates, areas with new and growing industries, areas
where there is a shortage of skilled labor to meet employers' needs,
and areas affected by economic dislocation.
YEAR FOUNDED: 1983; WORK RELATES TO: employee training, workplace
literacy.
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Washington State Office of Adult Literacy
State Board for Community and Technical Colleges, 1701 Broadway,
Seattle, WA 98122, 206/344-4374, fax: 206/344-4377, contact: Donna
Miller-Parker.
The Washington State Office of Adult Literacy provides annual
funding to local education agencies and community-based training
organizations that provide adult education classes in Adult Basic
Education, English as a Second Language, GED (General Educational
Development) preparation, and workplace literacy. Businesses
interested in the Office's programs should contact the basic skills
program at their local community or technical college.
YEAR FOUNDED: 1988; WORK RELATES TO: workplace literacy;
CLEARINGHOUSE: state literacy resource center, no charge;
CONFERENCES: annual conference held in the fall, 400 participants;
statewide family literacy conference, 150 participants; and
statewide developmental education conference, 150 participants.
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West Virginia Governor's Guaranteed Work Force Program
West Virginia Development Office, Capitol Complex, Building 6, Room
B517, Charleston, WV 25305, 304/558-3083, fax: 304/558-0449,
contact: Rod Phillips.
As one of three branches of the West Virginia Development Office,
the Governor's Guaranteed Work Force Program recruits new
businesses, supports expanding businesses, and assists existing
businesses in the retention of workers. It provides training
assistance costing up to $1,000 per employee, and if the employer is
not satisfied will provide retraining costing up to another $1,000.
The Program encourages companies to use state-supported service
providers such as colleges, universities, and industrial extension
centers for the training, but companies may contract with a private
provider. The Program provides work restructuring services such as
ISO 9000 and TQM to businesses undergoing quality improvement
efforts. The Program also serves as a one stop shop for West
Virginia businesses in need of training assistance, and provides
referrals to JTPA and to other funding sources for those companies
that qualify.
YEAR FOUNDED: 1990; BUDGET: $1.45M; WORK RELATES TO: employee
training, work restructuring.
-----------------------------------------------------------------
West Virginia Workplace Education Program
Regional Education Service Agency 7, 1000 Virginia Avenue, Fairmont,
WV 26554-3690, 304/367-1431, fax: 304/366-4897, contact: Robin
Asbury, project coordinator.
The West Virginia Workplace Education Program provides workplace
education specialists to develop programs with business and
industry. These specialists set up workplace programs, from initial
literacy task analysis to finished curriculum. The actual on-site
business training is contracted through the Regional Education
Service Agency 7, the state/regional local contact for and promoter
of the West Virginia Workplace Education Program.
WORKPLACE LITERACY PROGRAM STARTED: 1992; WORK RELATES TO: workplace
literacy.
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Wisconsin Bureau of Business Development
Department of Development, P.O. Box 7970, Madison, WI 53707,
608/266-8629, fax: 608/267-2829, contact: Louie Cornelius.
The Bureau of Business Development, through its Customized Labor
Training program (CLT), provides up to 50% of the cost of workforce
training programs for new or expanding manufacturing businesses
upgrading a product, process, or service. CLT-eligible training
activities include new technology, industrial skills, or
manufacturing processes training; training not available from other
resources which would not take place without state funds; and
training for new or retained positions guaranteed by the company.
CLT also reimburses companies for quality improvement training under
certain conditions.
BUDGET: $5.75M; WORK RELATES TO: employee training, work
restructuring, workplace literacy.
-----------------------------------------------------------------
Wisconsin Labor Management Council
Department of Industry, Labor and Human Relations, 201 East
Washington, Madison, WI 53707, 608/266-9615, fax: 608/266-5887.
The Wisconsin Labor Management Council facilitates communication
between labor and management organizations in the state. The
Council serves as a forum for top labor leaders, managers, and
public members to discuss and take action on such economic or
workplace issues as training and technical assistance to establish
labor-management initiatives, quality improvement and labor-
management cooperation, health and safety in the workplace, joint
training programs, and workplace basic education. It also provides
grants to area and industry committees and promotes educational
programs on union-management cooperation.
WORK RELATES TO: employee training, labor-management relations, work
restructuring, workplace literacy; PUBLICATIONS: quarterly
newsletter, a case study publication; CONFERENCES: biennial
conference and biennial breakfasts.
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Wisconsin Technical College System Board
310 Price Place, P.O. Box 7874, Madison, WI 53707-7874, 608/266-
0790, fax: 608/267-9684, contact: Tom Grinde or Mary Ann Jackson.
The Wisconsin Technical College System Board annually funds
workplace education partnerships between local technical colleges
and business and local labor unions, with priority given to projects
involving small businesses. The local technical colleges provide
training services in English as a Second Language, reading,
communications skills, mathematics, social and natural sciences,
health, critical thinking, problem solving, and employability
skills.
YEAR FOUNDED: 1988; BUDGET: $500K; WORK RELATES TO: employee
training, workplace literacy; CLEARINGHOUSE: Wisconsin Literacy
Resource Network, public access, no charge; CONFERENCES: annual
meetings for college adult basic education coordinators and
participants in state programs and federal work sites.
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Wyoming Division of Adult Education
Department of Education, Hathaway Building, Cheyenne, WY 82002,
307/777-6228, fax: 307/777-6234, contact: Lloyd Wjornes.
The Wyoming Division of Adult Education funds local education
agencies and other organizations to provide a range of adult
education programs. The local education agencies provide training in
Adult Basic Education, English as a Second Language, and GED
(General Educational Development) preparation, as well as workplace
literacy programs at business work sites.
YEAR FOUNDED: 1991; WORKS RELATES TO: workplace literacy;
CLEARINGHOUSE: state literacy resource center, access primarily by
grantees, no charge.
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Wyoming Division of Economic and Community Development
Wyoming Department of Commerce, Barrett Building, 4 North, Cheyenne,
WY 82002, 307/777-7284, fax: 307/777-5840, contact: Rick Hunnicutt.
The Wyoming Division of Economic and Community Development provides
job training grants to businesses that can demonstrate a need for
specially trained employees. Eligible grant training activities
include: instructor salaries, training materials and supplies,
tuition
costs, travel associated with training, training system design, and
leasing of training equipment. The University of Wyoming or local
community colleges provide assistance in training curriculum
preparation and resource utilization. Companies in international
markets are funded for ISO 9000 training leading to company
certification.
YEAR FOUNDED: 1987; BUDGET: $7.5M;WORK RELATES TO: employee train-
ing, work restructuring
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
KEY TO ABBREVIATIONS
a. .................annual
bi-a. ..............bi-annual
bi-m. ..............bi-monthly
bi-w. ..............bi-weekly
K ..................thousands
M ..................millions
m. .................monthly
q. .................quarterly
semi-a. ............semi-annual
yr. ................year
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
ACRONYMS
AAACE American Association for Adult and Continuing Education
AACC American Association of Community Colleges
ACBE Association for Community Based Education
ACCET Accrediting Council for Continuing Education and Training
AEA American Electronics Association
AECT Association for Educational Communications and Technology
AEE Association for Experiential Education
AIAG Automotive Industry Action Group
AMA American Management Association
AQA American Quality Assessors
AQP Association for Quality and Participation
ASEE American Society for Engineering Education
ASME American Society of Mechanical Engineers
ASQC American Society for Quality Control
ASTD American Society for Training and Development
ATESL Administrators and Teachers in English as a Second
Language
AVA American Vocational Association
BSSC Bay State Skills Corporation
CAEL The Council for Adult and Experiential Learning
CORD The Center for Occupational Research and Development
CWA Communications Workers of America
ED>Net California Community College Economic Development Network
EDI Georgia Tech Economic Development Institute
ETA Employment and Training Administration
FMCS Federal Mediation and Conciliation Service
HRDI Human Resources Development Institute
IACET International Association for Continuing Education
and Training
IAMAW International Association of Machinists and
Aerospace Workers
IBEW International Brotherhood of Electrical Workers
IEEE Institute of Electrical and Electronic Engineers
IIE Institute of Industrial Engineers
ILRDC Illinois Literacy Resource Development Center
IPMA International Personnel Management Association
IRRA Industrial Relations Research Association
ISAL Institute for the Study of Adult Literacy
ISI International Standards Initiative
JSP Washington State Job Skills Program
LVA Literacy Volunteers of America
MCQP Maryland Center for Quality and Productivity
NAB National Alliance of Business
NACFAM National Coalition for Advanced Manufacturing
NAM National Association of Manufacturers
NAPIC National Association of Private Industry Councils
NATII National Association of Trade and Industrial Instructors
NAWBO National Association of Women Business Owners
NCMS National Center for Manufacturing Sciences
NFIB National Federation of Independent Business
NGA National Governors' Association
NIFL National Institute for Literacy
NLMA National Labor-Management Association
NPA National Planning Association
NSPI National Society for Performance and Instruction
NTMA National Tooling and Machining Association
NUCEA National University Continuing Education Association
OAW Office of the American Workplace
ODI Organization Development Institute
OERI Office of Educational Research and Improvement
OITP Ohio Industrial Training Program
OTA Office of Technology Assessment
SHRM Society for Human Resource Management
SME Society of Manufacturing Engineers
UAW United Auto Workers
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
GEOGRAPHIC AREAS
NATIONAL
Accrediting Council for Continuing Education and Training
Administrators and Teachers in English as a Second Language
The Alliance for Employee Growth & Development
American Arbitration Association
American Association for Adult and Continuing Education
American Association of Community Colleges
American Electronics Association
American Management Association
American Quality Assessors
American Society for Engineering Education
American Society for Quality Control
American Society for Training and Development
American Society of Mechanical Engineers
American Vocational Association
Association for Community-Based Education
Association for Educational Communications and Technology
Association for Experiential Education
Association for Quality and Participation
Automotive Industry Action Group
The Center for Occupational Research and Development
Center for the Study of Work Teams
Center for Workforce Development
Communications Workers of America
The Conference Board
The Council for Adult and Experiential Learning
Division of Adult Education and Literacy
Employment and Training Administration
Federal Mediation and Conciliation Service
Human Resources Development Institute
Industrial Relations Research Association
Institute for the Study of Adult Literacy
Institute of Electrical and Electronics Engineers
Institute of Industrial Engineers
International Association for Continuing Education and Training
International Association of Machinists and Aerospace Workers
International Brotherhood of Electrical Workers
International Personnel Management Association
International Standards Initiative
Literacy Volunteers of America
The Modernization Forum
National Alliance of Business
National Association of Manufacturers
National Association of Private Industry Councils
National Association of Trade and Industrial Instructors
National Association of Women Business Owners
National Center for Manufacturing Sciences
National Coalition for Advanced Manufacturing
National Federation of Independent Business
National Governors' Association
National Institute for Literacy
National Labor-Management Association
National Planning Association
National Society for Performance and Instruction
National Tooling and Machining Association
National University Continuing Education Association
NETWORK
Network of Quality and Productivity Centers
Office of Educational Research and Improvement
Office of Technology Assessment
Office of the American Workplace
Organization Development Institute
Society for Human Resource Management
Society of Manufacturing Engineers
United Auto Workers
U.S. Hispanic Chamber of Commerce
STATES
Alabama
Alabama Adult Literacy Resource Center
Alabama Industrial Development Training
Alaska
Alaska Division of Adult Basic Education
Alaska State Employment and Training Program
Arizona
Arizona Adult Education Services
Arizona Job Training Program
Arkansas
Arkansas Industry Training Program
Arkansas Vocational and Technical Education
Division
Quality Arkansas
California
California Community College Economic Development Network
California Division of Adult Education
California Employment Training Panel
California Office of Small Business
Colorado
Colorado First
Colorado Office of Adult Education
Connecticut
Connecticut Bureau of Adult Education and Training
Connecticut Customized Job Training
Delaware
Delaware Manufacturers' Alliance
Delaware Office of Adult and Community Education
Delaware Workforce Development Division
District of Columbia
District of Columbia Vocational and Adult Education Branch
Florida
Florida Bureau of Adult and Community Education
Florida Enterprise
Georgia
Georgia Office of Adult Literacy and Workplace Programs
Georgia Quick Start Program
Georgia Tech Economic Development Institute
Hawaii
Hawaii Community Education Section
Hawaii Department of Business, Economic Development and Tourism
Hawaii Employment and Training Fund Program
Idaho
Idaho Division of Adult Education
Idaho Post-Secondary Short-Term Training
Idaho Total Quality Institute
Illinois
Illinois Adult Education and Literacy Section
Illinois Industrial Training Program
Illinois Labor-Management Program
Illinois Literacy Resource Development Center
Illinois Secretary of State Literacy Office
Network of Quality and Productivity Centers
Prairie State 2000 Authority
Indiana
Indiana Business Modernization and Technology Corporation
Indiana Office of Workforce Literacy
Indiana's Training 2000 Program
Iowa
Iowa Division of Adult Education
Iowa Industrial New Jobs Training Program
Iowa Labor-Management Program
Kansas
Kansas Adult Education Division
Kansas Quality Improvement Network
Kansas Workforce Training
Kentucky
Kentucky Business and Technology Branch
Kentucky Department of Adult Education and Literacy
Kentucky Office of Labor-Management Relations
Kentucky TECH
Louisiana
Louisiana Adult and Community Education
Louisiana Quick Start Industrial Training Program
Total Quality Management Matchmaker Program
Maine
Maine Adult and Community Education
Maine Bureau of Employment and Training
Maryland
Maryland Adult Education and Literacy Services
Maryland Alliance for Labor-Management Cooperation
Maryland Center for Quality and Productivity
Maryland Division of Business Resources
Massachusetts
Bay State Skills Corporation
Massachusetts Adult and Community Learning Service
Massachusetts Strategic Skills Program
Michigan
Michigan Jobs Commission
Michigan Office of Adult Extended Learning
Minnesota
Minnesota Job Skills Partnership
Minnesota Labor-Management Partnerships Program
Minnesota Technical College System
Minnesota Workforce Education Center
Mississippi
Mississippi Education Research Center
Mississippi Industrial Services
Missouri
Missouri Department of Economic Development
Missouri Division of Job Development and Training
Missouri Office of Adult Education
Montana
Montana Adult Education Division
Montana Department of Commerce
Nebraska
Nebraska Adult and Community Education
Nevada
Nevada Commission on Economic Development
Nevada Division of Adult Education
Nevada Quick Start Job Training Program
New Hampshire
New Hampshire Bureau of Adult Education
New Jersey
New Jersey Bureau of Adult Education and Literacy
New Jersey Office of Customized Training
New Mexico
New Mexico Coalition for Literacy
New York
New York Industrial Effectiveness Program
New York Office of Labor-Management Affairs
New York Office of Workplace Preparation and Continuing Education
North Carolina
North Carolina Business and Industry Services
North Carolina Business Industry Development
North Carolina Continuing Education Division
North Dakota
North Dakota and Minnesota Alternative Dispute Resolution Project
North Dakota Division of Adult Education
North Dakota State Board of Vocational and Technical Education
Ohio
Ohio Division of Vocational and Adult Education
Ohio Industrial Training Program
Ohio Labor-Management Cooperation Program
Oklahoma
Oklahoma Department of Education
Oklahoma Department of Vocational and Technical Education
Oklahoma State Quality Award Foundation
Oregon
Oregon Quality Initiative
Oregon Workforce Development
Pennsylvania
Pennsylvania Area Labor-Management Committee and Pennsylvania
MILRITE Council
Pennsylvania Bureau of Adult, Basic, and Literacy Education
Pennsylvania Office of Technology Development
Rhode Island
Rhode Island Department of Education
South Carolina
The Quality Institute
South Carolina Workplace Resource Center
South Dakota
South Dakota Adult Education Program
South Dakota Governor's Office of Economic Development
South Dakota Work Development Council
Tennessee
Tennessee Board of Regents
Tennessee Division of Adult and Community Education
Texas
Texas Division of Adult and Community Education
Texas One
Texas Smart Jobs Fund Program
Utah
Utah Adult Education Services
Vermont
Vermont Department of Education
Vermont Training Program
Virginia
Virginia Division of Adult Education
Virginia Workforce Services Program
Washington
Washington State Job Skills Program
Washington State Office of Adult Literacy
West Virginia
West Virginia Governor's Guaranteed Work Force Program
West Virginia Workplace Education Program
Wisconsin
Wisconsin Bureau of Business Development
Wisconsin Labor-Management Council
Wisconsin Technical College System Board
Wyoming
Wyoming Division of Adult Educaton
Wyoming Division of Economic and Community Development
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
SUBJECT EXPERTISE
EMPLOYEE TRAINING
Accrediting Council for Continuing Education and Training
Alabama Industrial Development Training
Alaska Division of Adult Basic Education
Alaska State Employment Training Program
The Alliance for Employee Growth & Development, Inc.
American Association for Adult and Continuing Education
American Association of Community Colleges
American Electronics Association
American Management Association
American Society for Engineering Education
American Society for Training and Development
American Society of Mechanical Engineers
American Vocational Association
Arizona Job Training Program
Arkansas Industry Training Program
Arkansas Vocational and Technical Education Division
Association for Educational Communications and Technology
Association for Experiential Education
Automotive Industry Action Group
Bay State Skills Corporation
California Community College Economic Development Network
California Employment Training Panel
The Center for Occupational Research and Development
Center for Workforce Development
Colorado First
The Conference Board
Connecticut Customized Job Training
The Council for Adult and Experiential Learning
Delaware Workforce Development Division
District of Columbia Vocational and Adult Education Branch
Employment and Training Administration
Florida Enterprise
Georgia Quick Start Program
Hawaii Employment and Training Fund Program
Human Resources Development Institute
Idaho Post-Secondary Short-Term Training
Illinois Industrial Training Pro-gram
Illinois Literacy Resource Development Center
Indiana's Training 2000 Program
Industrial Relations Research Association
Institute of Electrical and Electronics Engineers
Institute of Industrial Engineers
International Association for Continuing Education and Training
International Association of Machinists and Aerospace Workers
International Brotherhood of Electrical Workers
International Personnel Management Association
International Standards Initiative
Iowa Industrial New Jobs Training Program
Kansas Workforce Training
Kentucky TECH
Louisiana Quick Start Industrial Training Program
Maine Bureau of Employment and Training
Maryland Center for Quality and Productivity
Maryland Division of Business Resources
Massachusetts Strategic Skills Program
Michigan Jobs Commission
Minnesota Job Skills Partnership
Mississippi Industrial Services
Missouri Division of Job Development and Training
Montana Department of Commerce
National Alliance of Business
National Association of Manufacturers
National Association of Private Industry Councils
National Association of Trade and Industrial Instructors
National Association of Women Business Owners
National Center for Manufacturing Sciences
National Coalition for Advanced Manufacturing
National Federation of Independent Business
National Governors' Association
National Labor-Management Association
National Planning Association
National Society for Performance and Instruction
National Tooling and Machining Association
National University Continuing Education Association
NETWORK
Nevada Quick Start Job Training Program
New Jersey Office of Customized Training
New York Industrial Effectiveness Program
North Carolina Business and Industry Services
North Dakota State Board of Vocational and Technical Education
Office of Educational Research and Improvement
Office of Technology Assessment
Ohio Industrial Training Program
Oklahoma Department of Vocational and Technical Education
Oregon Quality Initiative
Oregon Workforce Development
Organization Development Institute
Pennsylvania Bureau of Vocational Technical Education
Pennsylvania Office of Technology Development
Prairie State 2000 Authority
Society for Human Resources Management
Society Manufacturing Engineers
South Dakota Governor's Office of Economic Development
South Dakota Work Development Council
Tennessee Board of Regents
Texas One
Texas Smart Jobs Fund Program
United Auto Workers
U.S. Hispanic Chamber of Commerce
Vermont Training Program
Virginia Workforce Services Program
Washington State Job Skills Program
West Virginia Governor's Guaranteed Work Force Program
Wisconsin Bureau of Business Development
Wisconsin Labor Management Council
Wisconsin Technical College System Board
LABOR-MANAGEMENT RELATIONS
The Alliance for Employee Growth & Development, Inc.
American Arbitration Association
American Association for Adult and Continuing Education
American Management Association
Communications Workers of America
The Conference Board
Federal Mediation and Conciliation Service
Human Resources Development Institute
Illinois Labor-Management Program
Industrial Relations Research Association
International Association of Machinists and Aerospace Workers
International Brotherhood of Electrical Workers
International Personnel Management Association
Iowa Labor-Management Program
Kentucky Office of Labor-Management Relations
Maryland Alliance for Labor-Management Cooperation
Minnesota Labor-Management Partnerships Program
National Association of Manufacturers
National Association of Women Business Owners
National Federation of Independent Business
National Labor-Management Association
National Planning Association
New York Office of Labor-Management Affairs
North Dakota and Minnesota Alternative Dispute Resolution Project
Office of Technology Assessment
Office of the American Workplace
Ohio Labor-Management Cooperation Program
Pennsylvania Area Labor-Management Committee and Pennsylvania
MILRITE Council
The Quality Institute
Texas One
United Auto Workers
Wisconsin Labor Management Council
WORK RESTRUCTURING
Accrediting Council for Continuing Education and Training
Alabama Industrial Development Training
The Alliance for Employee Growth & Development, Inc.
American Association for Adult and Continuing Education
American Association of Community Colleges
American Electronics Association
American Management Association
American Quality Assessors
American Society for Quality Control
American Society for Training and Development
American Vocational Association
Association for Quality and Participation
Automotive Industry Action Group
Bay State Skills Corporation
California Employment Training Panel
California Office of Small Business
Center for the Study of Work Teams
Colorado First
The Conference Board
Connecticut Customized Job Training
Delaware Manufacturers' Alliance
Delaware Workforce Development Division
Employment and Training Administration
Georgia Quick Start Program
Georgia Tech Economic Development Institute
Hawaii Department of Business, Economic Development and Tourism
Human Resources Development Institute
Idaho Post-Secondary Short-Term Training
Idaho Total Quality Institute
Illinois Industrial Training Program
Indiana Business Modernization and Technology Corporation
Indiana's Training 2000 Program
Institute of Industrial Engineers
International Personnel Management Association
International Standards Initiative
Kansas Quality Improvement Network
Kansas Workforce Training
Kentucky Business and Technology Branch
Louisiana Quick Start Industrial Training Program
Maine Bureau of Employment and Training
Maryland Center for Quality and Productivity
Maryland Division of Business Resources
Massachusetts Strategic Skills Program
Minnesota Job Skills Partnership
Minnesota Labor-Management Partnerships Program
Minnesota Technical College System
Mississippi Industrial Services
Missouri Department of Economic Development
The Modernization Forum
National Alliance of Business
National Association of Manufacturers
National Association of Women Business Owners
National Center for Manufacturing Sciences
National Coalition for Advanced Manufacturing
National Federation of Independent Business
National Governors' Association
National Labor-Management Association
National Planning Association
National Tooling and Machining Association
NETWORK
Network of Quality and Productivity Centers
Nevada Commission on Economic Development
New Jersey Office of Customized Training
New York Industrial Effectiveness Program
New York Office of Labor-Management Affairs
North Carolina Business and Industry Services
North Carolina Business Industry Development Division
North Dakota State Board of Vocational and Technical Education
Office of Education Research and Improvement
Office of Technology Assessment
Office of the American Workplace
Ohio Labor-Management Cooperation Program
Oklahoma Department of Vocational and Technical Education
Oklahoma State Quality Award Foundation
Oregon Quality Initiative
Oregon Workforce Development
Organization Development Institute
Pennsylvania Office of Technology Development
Prairie State 2000 Authority
Quality Arkansas
The Quality Institute
Society for Human Resource Management
Society for Manufacturing Engineers
Tennessee Board of Regents
Texas One
Texas Smart Jobs Fund Program
Total Quality Management Matchmaker Program
United Auto Workers
U.S. Hispanic Chamber of Commerce
Vermont Training Program
Virginia Workforce Services Program
West Virginia Governor's Guaranteed Work Force Program
Wisconsin Bureau of Business Development
Wisconsin Labor-Management Council
Wyoming Division of Economic and Community Development
WORKPLACE LITERACY
Accrediting Council for Continuing Education and Training
Administrators and Teachers of English as a Second Language
Alabama Adult Literacy Resource Center
Alaska Division of Adult Basic Education
American Association for Adult and Continuing Education
American Association of Community Colleges
American Vocational Association
Arizona Adult Education Services
Arkansas Vocational and Technical Education Division
Association for Community Based Education
Association for Educational Communications and Technology
Association for Experiential Education
Bay State Skills Corporation
California Community College Economic Development Network
California Division of Adult Education
California Employment Training Panel
The Center for Occupational Research and Development
Center for Workforce Development
Colorado First
Colorado Office of Adult Education
Connecticut Bureau of Adult Education and Training
The Council for Adult and Experiential Learning
Delaware Office of Adult and Community Education
Delaware Workforce Development Division
District of Columbia Vocational and Adult Education Branch
Division of Adult Education and Literacy
Employment and Training Administration
Florida Bureau of Adult and Community Education
Georgia Office of Adult Literacy and Workplace Programs
Hawaii Community Education Section
Human Resources Development Institute
Idaho Division of Adult Education
Illinois Adult Education and Literacy Section
Illinois Literacy Resource Development Center
Illinois Secretary of State Literacy Office
Indiana Office of Workforce Literacy
Institute for the Study of Adult Literacy
International Association for Continuing Education and Training
Iowa Division of Adult Education
Kansas Adult Education Division
Kentucky Department of Adult Education and Literacy
Literacy Volunteers of America
Louisiana Adult and Community Education
Maine Adult and Community Education
Maryland Adult Education and Literacy Services
Maryland Division of Business Resources
Massachusetts Adult and Community Learning Services
Michigan Jobs Commission
Michigan Office of Adult Extended Learning
Minnesota Workforce Education Center
Mississippi Education Research Center
Missouri Office of Adult Education
Montana Adult Education Division
National Alliance of Business
National Association of Private Industry Councils
National Governors' Association
National Institute for Literacy
National Society for Performance and Instruction
National Tooling and Machining Association
Nebraska Adult and Community Education
NETWORK
Nevada Division of Adult Education
New Hampshire Bureau of Adult Education
New Jersey Bureau of Adult Education and Literacy
New Mexico Coalition for Literacy
New York Office of Workplace Preparation and Continuing Education
North Carolina Continuing Education Division
North Dakota Division of Adult Education
Office of Educational Research and Improvement
Office of Technology Assessment
Ohio Division of Vocational and Adult Education
Ohio Industrial Training Program
Oklahoma Department of Education
Oklahoma Department of Vocational and Technical Education
Pennsylvania Bureau of Adult, Basic, and Literacy Education
South Carolina Workplace Resource Center
South Dakota Adult Education Program
South Dakota Work Development Council
Tennessee Division of Adult and Community Education
Texas Division of Adult and Community Education
Texas One
Texas One Smart Jobs Fund Program
United Auto Workers
Utah Adult Education Services
Vermont Department of Education
Virginia Division of Adult Education
Washington State Job Skills Program
Washington State Office of Adult Literacy
West Virginia Governor's Guaranteed Work Force Program
West Virginia Workplace Education Program
Wisconsin Bureau of Business Development
Wisconsin Labor Management Council
Wisconsin Technical College Board
Wyoming Division of Adult Education
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
ADVISORY GROUPS
Stephen Mitchell
Project Director
Terri Bergman
Products and Services Manager
-----------------------------------------------------------------
BOARD
Chair
William H. Kolberg
National Alliance of Business
Eunice Askov
Institute for the Study of Adult Literacy, The Pennsylvania State
University
William L. Batt, Jr.
Consultant
Robert Baugh
Human Resource Development Institute
Clair Brown
National Center for the Workplace
Robert Fien
Stone Construction Equipment, Inc.
Evelyn Ganzglass
National Governors' Association
Marshall Goldberg
The Alliance for Employee Development, Inc.
Andy Hartman
National Institute for Literacy
Cathy Kramer
Association for Quality and Participation
David Pierce
American Association of Community Colleges
Jack Russell
The Modernization Forum
Benjamin Schneider
University of Maryland
Dennis Sienko
Prairie State 2000 Authority
Stephen Sleigh
International Association of Machinists
Pamela Tate
Council for Adult and Experiential Learning
Hugh Tranum
National Labor-Management
Benjamin Tregoe
Kepner-Tregoe, Inc.
Thomas Tuttle
Maryland Center for Quality and Productivity
Joan Wills
Institute for Educational Leadership
John Zimmerman
MCI
-----------------------------------------------------------------
EMPLOYEE TRAINING
Chair
Pamela Tate
Council for Adult and Experiential Learning
Brian Bosworth
Regional Technology Strategies
Thomas L. Clogston
Boeing Defense and Space Group
Kenneth Edwards
International Brotherhood of Electrical Workers
Phyllis Eisen
National Association of Manufacturers
Wendell Fletcher
Congressional Office of Technology Assessment
Patti Glenn
Texas Instruments
Ruth Haines
National Institute of Standards and Technology
Janet Steele Holloway
Kentucky Small Business Development Center
John Hoops
Bay State Skills Corporation Center
Tom Huberty
Upper Mid-West Manufacturing Technology Center
Dan Hull
The Center for Occupational Research and Development
Victoria Kraeling
Southeastern Institute for Advanced Technologies
Arny Manseth
US West
Alfred Moye
Hewlett Packard
Frederic Nichols
National Coalition for Advanced Manufacturing
Joan Patterson
UAW/Chrysler National Training
Paula Reeder
Sallie Mae
Martha Reesman
National Center for Manufacturing Sciences
Lee M. Shrader, Jr.
Great Lakes Manufacturing Technology Center
Duc-Le To
U.S. Department of Education
-----------------------------------------------------------------
LABOR-MANAGEMENT RELATI0NS
Chair
Hugh Tranum
National Labor-Management Association
Nick Argona
Xerox Corporation
William L. Batt, Jr.
Consultant
Betty Bednarczyk
SEIU- Local 13
Barry Bluestone
University of Massachusetts
Rena Cross
Foamade Industries
Joel Cutcher-Gershenfield
Michigan State University
David Fontaine
Maryland Labor-Management Committee
Pat France
Stark County Labor-Management Council
Robert Frey
The CIN-MADE Corporation
Maria Heidkamp
Wisconsin Labor-Management Council
Edsel Jones
Mapleton Local No. 7-7807
Robert Landsman
New York State School of Industrial and Labor Relations
Malcolm Lovell
National Planning Association
Charlene Powell
Kentucky Association of Labor-Management Committees
John Stepp
Restructuring Associates
Brian Turner
Work and Technology Institute
Earl Willford
Bureau of Mediation
-----------------------------------------------------------------
WORK RESTRUCTURING
Chair
Thomas Tuttle
Maryland Center for Quality and Productivity
Eileen Appelbaum
Economic Policy Institute
Mike Beyerlein
The Center for the Study of Work Teams
Jane Reese Coulbourne
Restructuring Associates, Inc.
John Dodd
Computer Science Corporation
Ned Ellington
Productivity and Quality Center
Michael Galiazzo
Regional Manufacturing Institute
Debbie Goldman
Communications Workers of America
Bruce Herman
Garment Industry Development Corporation
Robert King
Goal/QPC
Vaughn Limbrick
Society for Human Resource Management
Peter Manella
New York State Department of Economic Development
Robert Meyer
Work in Northeast Ohio
Joe Rigali
Sanden International, USA
Jill Scheldrup
U.S. Chamber of Commerce
Maureen Sheahan
Labor-Management Council for Economic Renewal
Peggy Siegel
National Alliance of Business
Audrey Theis
Maryland Department of Economic and Employment Development
Edwin Toussaint
Xerox Corporation
-----------------------------------------------------------------
WORKPLACE LITERACY
Chair
Eunice Askov
Institute for the Study of Adult Literacy,
The Pennsylvania State University
Judith Alamprese
COSMOS Corporation
Lorraine Amico
National Governors' Association
Dale Brandenburg
Labor-Management Council for Economic Renewal
Jinx (Helen) Crouch
Literacy Volunteers of America
Regina Guaraldi
Miami-Dade Community College
Karl O. Haigler
The Salem Company
Mary Ann Jackson
Wisconsin Technical College Board
Inaam Mansoor
Wilson School
Donna Miller-Parker
State Board for Community and Technical Colleges
Michael O'Brian
CertainTeed Corporation
James Parker
U.S. Department of Education
James Ryan
District 1199C
Anthony Sarmiento
AFL-CIO
Johan Uvin
Massachusetts Adult and Community Learning Services
Robert Visdos
NETWORK
Jo Ann Weinberger
Center for Literacy, Inc.
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National Workforce Assistance Collaborative
FAX-BACK Form
FAX TO: Bernice Jones
National Alliance of Business
202/289-1303
FROM: Name: __________________________
Please add or change our entry in the Resource Guide:
Name of organization: _____________________________________________
Acronym: __________________________________________________________
Address: __________________________________________________________
Telephone: _______________________ Fax: ___________________________
Contact person: ___________________________________________________
Title: ____________________________________________________________
Short paragraph description (include what your organization is, its
main areas of work, and some detail on its work in the areas of
employee training, labor-management relations, work restructuring,
and workplace literacy; attach additional page if necessary):
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Year founded: ____ Budget: ____ Geographic coverage: ____
Members (number and type): ____ Membership fees: ____
Chapters (number and type): ____
Work conducted in the following areas (check all that are
applicable):
employee training ____ labor-management relations ____
work restructuring ____ workplace literacy ____
Clearinghouse: ____________________________________________________
Publications: ____________________________________________________
Conferences: ______________________________________________________
Additional comments:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
.