Carrara Education Technology Center (CETC)
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Technical Support Incident
About Us
The Carrara Education Technology Center (CETC) manages the College of Education's comprehensive IT infrastructure, covering the Chambers, Keller, Cedar, and Rackley buildings. Our team oversees the administration of desktops, laptops, mobile devices, servers, printers, and peripherals, along with the network that ensures seamless connectivity. We provide technical support through walk-in services, scheduled appointments, our online helpdesk, phone, or email. The College operates in a multi-platform environment, supporting both macOS and Windows systems, as well as a range of mobile devices.
The CETC is dedicated to serving as a model of excellence in customer service and technical support, ensuring that Penn State's IT goals and strategic plans align with the College of Education’s vision. We foster collaboration and deliver services that meet the evolving academic and administrative needs of the College, university, and broader community.
The Carrara Education Technology Center strives to lead by providing exceptional customer support, driving innovation in information technology, and inspiring the creative use of IT resources to transform learning and operations within the College of Education, across Penn State, and throughout the community.
The mission of the Carrara Education Technology Center is to provide outstanding technical consultation, support, and training for the exceptional educators, scholars, researchers, and students at Penn State College of Education, thereby helping to advance the profession of education through the secure, proficient, successful, and innovative use of technology.
Our IT group will be an ongoing and supportive community built on trust that fosters collaboration, innovation, and strategic creativity, to provide strong IT leadership for the University.
IT Manager
Jody Harpster
IT Manager
232 Chambers Bldg
IT Staff
Allen Clouser
Systems Administrator
231 Chambers Bldg
IT Staff
Drew Stodart
Systems Administrator
231 Chambers Bldg
IT Staff
Coming Soon
IT Support Specialist
231 Chambers Bldg
✉️ @psu.edu
Carrara Education Technology Center (CETC)
Technical Assistance Form231 Chambers Building, University Park, PA, 16802
Phone: (814) 865-0626